Import Work, Jobs in Birmingham, Eng (with Salaries)

Sea Logistics - Customer Care Specialist - Reefer & Healthcare
Kuehne+Nagel —Birmingham
- Communication skills
10h
Customs Clearance Agent
Dixon International Logistics —Coventry
- Full-time
- Discharge planning
- IT
- In-person
- Free parking
Quick apply
Customer Service Coordinator
InXpress —Nuneaton
- £28,000 - £33,000 a year
- Full-time
- Computer literacy
- Writing skills
- English
Quick apply
1d
Customs Clearance Agent
C4 Logistics Ltd —Tile Hill
- £33,000 - £37,000 a year
- Full-time
- In-person
- Negotiation
- Free parking
Quick apply
12d
Planner Coordinator
BCA Logistics —Birmingham
- £29,742.37 a year
- Rotating shift
- Computer literacy
- Data entry
- Communication skills
Quick apply
14d
Stock Controller
Hugo Technology —Bromsgrove
- £28,500 - £30,000 a year
- Full-time
- CRM software
- Customer service
- Analysis skills
- Health & wellbeing programme
- Sick pay
Quick apply
1d
Operations Coordinator (FTC 1 Year) - Grenade
Mondelēz International —Birmingham
- Full-time
- Microsoft Powerpoint
- ERP systems
- Analysis skills
Customs Clearance Administrator – English & Chinese Speaker
Forest Shipping UK Ltd —Sutton Coldfield
- £26,000 - £29,000 a year
- Full-time
- Computer literacy
- English
- Data entry
Quick apply
6d
PACS & IMS Apprentice
Birmingham Women's and Children's NHS Foundation Trust —Birmingham
- £25,272 a year
- Full-time
1d
CRM Manager
Steer —Birmingham
- £45,000 - £70,000 a year
- Full-time
- Hybrid work
- Salesforce
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Export Customer Solutions Operator
Rhenus SE & Co. KG —Cannock
- Full-time
- Organisational skills
- Communication skills
- Free parking
- Employee assistance programme
6d
ICU Clearance Agent
Swissport International AG —Birmingham
- Full-time
- Microsoft Powerpoint
- English
- Bachelor's degree
1d
Warehouse Operative and Delivery Driver
Quirky Barn —Coventry
- £14 an hour
- Part-time
- Heavy lifting
- Customer service
- Forklift
Quick apply
6d
Supply Chain Planner
Scolmore Group —Tamworth
- £28,000 - £30,000 a year
- Full-time
- In-person
- Communication skills
- Health & wellbeing programme
- Employee discount
Quick apply
Shipping & Receiving Coordinator
Parker Hannifin Corporation —Coventry
- Full-time
- Computer literacy
- Continuous improvement
- Computer skills
- Free parking
- Employee assistance programme
Trade Compliance Manager - Aerospace & Defence Sector
Parker Hannifin Corporation —Coventry
- Full-time
- Contracts
- Free parking
- Employee assistance programme
Foreign Trade Operations Apprentice
Worcester Bosch —Worcester
- Full-time
- Data analysis skills
- Annual leave
- Employee assistance programme
Quick apply
2d
Commodity Manager - Aluminium Extrusion
thyssenkrupp Materials UK —Cradley Heath
- Full-time
- Hybrid work
- Continuous improvement
- Communication skills
- Annual leave
- Employee assistance programme
Warehouse Manager M/F/X
PIP Global Safety —Wolverhampton
- Overtime
- English
- Continuous improvement
- Team management
Quick apply
LGV C1 Driver (7.5 tons)
Korea Foods Company —Birmingham
- From £32,000 a year
- Full-time
- Customer service
- Driving
- In-person
- Employee discount
Quick apply
9d

I want to receive the latest job alerts for import in birmingham, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Sea Logistics - Customer Care Specialist - Reefer & Healthcare

Kuehne+Nagel -
Birmingham

Apply Now

Job details

Permanent
10 hours ago

Qualifications

Non-conformance investigation
Stakeholder collaboration
Stakeholder liaison
Freight forwarding experience
Logistics
Microsoft Office Suite
Customer support
Customer interaction
Multidisciplinary collaboration
Root cause analysis
EU Good Distribution Practice (GDP)
Communication skills
Supply chain customer service

Full job description

JOB DESCRIPTION

It's more than a job

As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

‎

Are you passionate about delivering exceptional customer service and making a real difference to the customer experience? Do you have experience in Sea Logistics or freight forwarding and enjoy solving problems, building strong relationships and taking ownership?We are looking for a Customer Care Specialist - Healthcare & Reefer Logistics to join our Sea Logistics team in the UK. In this role, you’ll be the key link between our customers, Sales teams, ensuring shipments are handled smoothly and customers receive a proactive, high-quality service at every stage.As part of our healthcare team and Reefer team, you’ll also play a critical role in managing healthcare and temperature controlled customers, ensuring shipments are handled in line with GxP, customer-specific requirements and KN Healthcare quality standards. You'll take ownership of the end-to-end shipment cycle, working closely with customers, carriers and operational stakeholders to deliver excellent customer service.

How you create impact

Act as a key point of contact for customers, providing proactive updates, advice and solutions throughout the shipment journey.
Take ownership of customer queries, identifying and resolving issues while working closely with internal and external stakeholders.
Manage and monitor temperature-controlled and healthcare shipments proactively, ensuring compliance with customer requirements, temperature parameters and service commitments.
Oversee the end-to-end operational process from booking through to final delivery, ensuring all milestones are completed accurately and within agreed timelines.
Investigate service deviations and complaints, carrying out root cause analysis and driving corrective and preventative actions.
Work closely with Sales and Account Management teams to support customer onboarding, pricing opportunities and the smooth implementation of customer requirements.
Maintain accurate customer operating procedures, rates and service agreements within KN systems to ensure operational excellence and service consistency.
Build strong relationships with carriers, suppliers and internal stakeholders to support the successful execution of healthcare and reefer shipments.
Support operational financial activities including accrual management and customer billing accuracy.
Ensure all healthcare shipments are handled in accordance with KN quality processes, GxP/GDP requirements and relevant customer and regulatory standards.

What we would like you to bring

Experience in freight forwarding or transport planning, ideally with a strong focus on Sea Logistics.
An focused customer service mindset, with the ability to build trusted relationships and provide proactive, high-quality support.
Strong operational knowledge of the end-to-end export and/or import process, including booking management, documentation, shipment tracking and invoice management.
Experience managing time-sensitive, high-value or temperature-controlled shipments within a customer-facing or operational role.
Strong problem-solving skills and the confidence to investigate issues, identify root causes and find practical solutions.
Good knowledge of Microsoft Office, particularly Excel, and the ability to learn and work with different systems and processes.
An adaptable and collaborative approach, with the ability to work independently while partnering effectively with customers, Sales, Operations and other teams.
An understanding of customer quality requirements, with GxP and Dangerous Goods (DG) awareness being an advantage.
Excellent communication skills and fluent English, combined with a proactive, resilient and customer-focused approach.

What's in it for you

At Kuehne+Nagel, you’ll have the opportunity to build your expertise within a global logistics organisation while working in a role where your contribution has a direct impact on our customers and their experience. You’ll work alongside experienced colleagues across Customer Care, Sales and Operations, giving you the opportunity to develop your knowledge of Sea Logistics, healthcare logistics and customer solutions. You’ll also be part of a collaborative environment where we encourage new ideas, embrace technology and support our people in developing their skills and careers.This role offers the opportunity to become a trusted specialist in healthcare and temperature-controlled logistics, managing complex global supply chains and supporting customers whose products are critical to patient care and wellbeing.

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.

Contact

Joana Dias

Apply Now

Refine Your Search

import jobs in birmingham, eng

Sea Logistics - Customer Care Specialist - Reefer & Healthcare

Customs Clearance Agent

Customer Service Coordinator

Customs Clearance Agent

Planner Coordinator

Stock Controller

Operations Coordinator (FTC 1 Year) - Grenade

Customs Clearance Administrator – English & Chinese Speaker

PACS & IMS Apprentice

CRM Manager

Export Customer Solutions Operator

ICU Clearance Agent

Warehouse Operative and Delivery Driver

Supply Chain Planner

Shipping & Receiving Coordinator

Trade Compliance Manager - Aerospace & Defence Sector

Foreign Trade Operations Apprentice

Commodity Manager - Aluminium Extrusion

Warehouse Manager M/F/X

LGV C1 Driver (7.5 tons)

I want to receive the latest job alerts for import in birmingham, eng

Related Searches

Explore jobs in more locations

It's more than a job

‎

How you create impact

What we would like you to bring

What's in it for you

Who we are

Jobseeker tools

Employer Tools

Browse

Stay Connected