Service delivery manager Work, Jobs in Birmingham, Eng (with Salaries)

Operations Planning & Delivery Manager
Helping Hands —Alcester
- Up to £65,000 a year
- Communication skills
Quick apply
Service Delivery Manager
Shoosmiths —Birmingham
- Hybrid work
- Analysis skills
- IT
- Leadership
General Manager- Birmingham City FC
Levy —Birmingham
- Up to £70,000 a year
- Weekend availability
- Hospitality
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
7d
Service Centre Manager(Depot Manager)
CitySprint —Birmingham
- £45,000 - £51,000 a year
- Full-time
- Salesforce
- Microsoft Office
- Leadership
- Annual leave
- Employee discount
Quick apply
On-Site Service Delivery Manager ROH
Genmed.me Limited —Birmingham
- £32,000 a year
- Full-time
- Microsoft Excel
- Management
- Customer service
- Annual leave
Quick apply
6d
Service Delivery Manager
Intercity Technology —Birmingham
- Hybrid work
- IT
- Employee assistance programme
Supported Housing Manager
Good Move Housing —Birmingham
- £15 an hour
- Full-time
- Customer service
- English
- Administrative experience
- Free parking
Quick apply
International Customer Service Manager
DPD Group UK —Oldbury
- £70,500 a year
- Full-time
- Hybrid work
- Customer service
- Leadership
- Communication skills
- Free parking
Quick apply
9d
Cleaning Manager
ABM UK —Perry Barr
- £37,000 a year
- 8 hour shift
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply
Service Delivery Frontline Manager
Crown SDS (Service Delivery Solutions) —Tamworth
- From £34,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Store discount
- Health & wellbeing programme
Quick apply
5d
Service Delivery Manager
Methods Business and Digital Technology —Birmingham
- Full-time
- Hybrid work
- Customer service
- Windows
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
6d
Customer Service Contact Centre Manager
City of Wolverhampton Council —Wolverhampton
- £52,413 - £56,730 a year
- Full-time
- Hybrid work
- CRM software
- Management
- Customer service
12d
Virtual Services Manager
Unimex Virtual Services Ltd —Birmingham
- £44,000 - £60,000 a year
- Full-time
- Supervising experience
- Bachelor's degree
- In-person
- Health & wellbeing programme
- Language training provided
Quick apply
15h
Restart Delivery Manager – Birmingham
Shaw Trust —Birmingham
- £44,580 - £55,725 a year
- Annual leave
- Employee assistance programme
4d
Senior Service Delivery Manager
TXO Systems —Solihull
- Full-time
- Management
- PMP
- Presentation skills
- Life insurance
5d
Duty Operations Manager
Edu-Lettings UK Ltd —Birmingham
- £27,000 - £29,000 a year
- Weekend availability
- Hospitality
- Management
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
7d
Shift Manager
Greggs —Birmingham
- £14.50 an hour
- Supervising experience
- Employee discount
Quick apply
5d
National Contract Manager
Atlas Workplace Services —Birmingham
- Up to £50,000 a year
- Travel
- Contracts
Quick apply
Shop Manager
Farmfoods —Redditch
- £39,889.20 - £48,343.08 a year
- Weekend availability
- Management
- Leadership
- Annual leave
- Employee discount
Quick apply
8d
Housing Manager
Pinnacle Group —Birmingham
- £45,000 a year
- Full-time
- Hybrid work
- Customer service
- Continuous improvement
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
5d

I want to receive the latest job alerts for service delivery manager in birmingham, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Operations Planning & Delivery Manager

Helping Hands -
Alcester

Quick apply

Job details

Up to £65,000 a year

Qualifications

Communication skills

Full job description

Extraordinary Care. Extraordinary Culture. Extraordinary Careers.

At Helping Hands, kindness is our foundation. From our first kitchen‑table beginnings to the thousands‑strong team we are today, we’re united by one belief: everyone deserves to live well in the place they call home. If you’re passionate about creating meaningful experiences and want a role where your work genuinely helps families find the care they need, there’s a place for you here.

With over 7,000 colleagues delivering care across the UK, we’re transforming how we operate — strengthening how we plan, communicate, and deliver change across a complex, people-led organisation.

To support this, we’re hiring an Operations Planning & Delivery Manager — a senior, high-impact role at the centre of the business.

This is not a traditional “operations” role.

This is about leading change, driving alignment, and shaping how a large organisation works and communicates at scale.

As an Operations Planning & Delivery Manager, you will act as the lynchpin between strategy and execution — ensuring that operational priorities, change initiatives, and communication are aligned across the business.

You’ll work closely with senior leaders to bring clarity to complexity, create structure across a fast-paced environment, and ensure that teams across the organisation are engaged, informed, and able to deliver effectively.

Salary : Up to £65,000

What You’ll Be Doing

Leading a business-wide approach to operational planning and alignment
Owning and embedding a “one version of the truth” framework for communication and delivery
Driving the delivery of major change and transformation initiatives
Partnering with senior stakeholders to align priorities and enable execution
Designing and evolving target operating models and ways of working
Leading on engagement and communication planning, ensuring clarity and buy-in across teams
Acting as a central point of coordination across Operations, People, IT and leadership teams
Using data and insight to inform decisions, improve performance and drive change outcomes
Supporting a culture of continuous improvement across a complex, multi-site organisation

What We’re Looking For

We’re looking for a credible, engaging senior leader who thrives in pace and complexity.

You’ll bring:

Experience operating in a fast-paced, multi-site, people-led organisation
A proven track record of leading change and transformation
Exceptional communication and stakeholder engagement skills
The ability to influence at all levels, including senior leadership
A strong ability to create structure, clarity and alignment in complex environments
A proactive, resilient mindset with a focus on delivery and continuous improvement

This role is best suited to someone who has led change in a service-driven, people-focused organisation, where engagement and communication are critical — rather than purely transactional or process-driven environments.

Desirable

Experience in care, healthcare, or regulated sectors
Exposure to operating model design or transformation programmes
Familiarity with structured improvement methodologies (LEAN, Six Sigma, etc.)

Why Helping Hands

We’re a purpose-driven organisation — but we’re also a large, complex business undergoing real change.

This is your opportunity to:

Lead transformation that directly impacts colleagues and customers nationwide
Shape how a growing organisation aligns, communicates, and delivers
Be part of a business where people, pace and purpose come together

Quick apply

Refine Your Search

service delivery manager jobs in birmingham, eng

Operations Planning & Delivery Manager

Service Delivery Manager

General Manager- Birmingham City FC

Service Centre Manager(Depot Manager)

On-Site Service Delivery Manager ROH

Service Delivery Manager

Supported Housing Manager

International Customer Service Manager

Cleaning Manager

Service Delivery Frontline Manager

Service Delivery Manager

Customer Service Contact Centre Manager

Virtual Services Manager

Restart Delivery Manager – Birmingham

Senior Service Delivery Manager

Duty Operations Manager

Shift Manager

National Contract Manager

Shop Manager

Housing Manager

I want to receive the latest job alerts for service delivery manager in birmingham, eng

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected