Customer service coordinator Work, Jobs in Birmingham, Wmd (with Salaries)

Field Service Coordinator
nGeneration —Tipton
- £27,178 a year
- 12 hour shift
- Hospitality
- Conflict management
- Computer networking
Quick apply
Customer Sales Co-ordinator
SCC —Birmingham
- £27,825 a year
- Monday to Friday
- Hybrid work
- Communication skills
2d
External Event Partner Co-ordinator - Campus Services - 107858 - Grade 5
University of Birmingham —Birmingham
- £30,062 - £35,883 a year
- Weekend availability
- University
- Organisational skills
- Computer skills
- Annual leave
- Sick pay
3d
Customer Experience Coordinator
BELFOR UK Ltd —Tamworth
- £28,126.40 a year
- Full-time
- In-person
Quick apply
Customer Insight Project Coordinator
Government Property Agency —Birmingham
- £36,000 - £39,494 a year
- Full-time
- Analysis skills
- Presentation skills
- Communication skills
E-commerce & Sales Coordinator
MBP Door Solutions —West Bromwich
- Full-time
- Microsoft Word
- Computer literacy
- Continuous improvement
- Free parking
- Sick pay
Quick apply
11d
Treatment and Sales Coordinator
Eternal Smiles Dental Centre —Solihull
- From £13.50 an hour
- Full-time
- Bilingual
- Customer service
- Administrative experience
- Free parking
- Gym membership
Quick apply
18h
Front of House Office Coordinator
EP Group —Birmingham
- Full-time
- Hospitality
- Front desk
- In-person
Quick apply
9d
Faculty Office Coordinator
Solihull College and University Centre —Solihull
- Up to £34,744 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Annual leave
6d
Compliance Case Co-ordinator
Platform Housing Group —Birmingham
- £28,715 - £31,905 a year
- Full-time
- Travel
- Communication skills
- Annual leave
Client Service Coordinator
Crane Worldwide UK Limited —Wellesbourne
- Computer literacy
- Communication skills
12d
Export Coordinator / Warehouse Administrator
SCC —Birmingham
- £31,000 a year
- Monday to Friday
- Hybrid work
- Organisational skills
- Warehouse experience
- Communication skills
Cyber Security - Scoping & Client Engagement Coordinator - Graduate with work experience - Salary - £27K - £34K - Birmingham/Hybrid
Resillion —Birmingham
- £27,000 - £34,000 a year
- Full-time
- Hybrid work
- Business
- Communication skills
Quick apply
Sales & Commercial Co-Ordinator
PASSENGER LIFT SOLUTIONS LTD —Smethwick
- £28,000 - £30,000 a year
- Full-time
- Salesforce
- Continuous improvement
- Organisational skills
- Free parking
Quick apply
10d
Customer Assurance Coordinator
Arcus FM —Redditch
- Up to £29,256 a year
- Part-time
- Writing skills
- Analysis skills
- Computer skills
- Annual leave
Quick apply
2d
Telephone Events Co-ordinator/Administrator
Crackerjacks Children's Trust —Kidderminster
- £13.00 - £13.50 an hour
- Part-time
- CRM software
- Computer skills
- In-person
Quick apply
3d
Activities & Wellbeing Co-ordinator (Customer Experience Lead)
EQ Care —Birmingham
- £26,437 a year
- Full-time
- Computer literacy
- Computer skills
- Annual leave
- Referral programme
3d
Service Coordinator
Aftercare Response —Darlaston
- £27,000 - £30,000 a year
- Full-time
- Customer service
- Data entry
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
Internal Sales Coordinator
SunbeltRentals —Solihull
- Computer literacy
- Continuous improvement
- Communication skills
- Annual leave
Quick apply
1d
Site Setup Coordinator
Balfour Beatty —Birmingham
- Hybrid work
- Microsoft Powerpoint
- Customer service
- First Aid Certification
- Annual leave
5d

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customer service coordinator jobs near birmingham, wmd

Field Service Coordinator

nGeneration -
Tipton

Quick apply

Job details

Full-time
£27,178 a year

Benefits

Company events

Qualifications

Hospitality
Technical troubleshooting
Desktop support
Administrative support experience
Computer hardware
Conflict management
Computer networking
Organisational skills
Customer support
Customer interaction
Retail experience
Communication skills

Full job description

nGeneration are looking for an enthusiastic and personable Field Service Co-Ordinator to join our Field Service team. We pride ourselves on our service, as the first point of contact for our customers, your friendly and helpful demeanour is crucial as you diagnose and solve their IT issues or escalate them to our field service engineers, keeping the customer updated every step of the way.

The ideal candidate should have previous experience working in an administrative role.

Scheduling or first-line help desk analyst experience is desirable but not essential.

A successful Field Service Co-ordinator will have various pre-requisite skills that typically include:

Experience working with software such as google maps, word, outlook and excel
Excellent customer service skills, alongside the ability to communicate accurately and in a timely manner.
Have organisational abilities along with experience of working in a pressurised environment.
Ability to quickly resolve any scheduling and SLA conflicts.
Professionalism to communicate in a polite and professional manner with peers.
Ability to work autonomously, prioritising own workload and acting on own initiative.
A good understanding of UK geography is required.

Well versed in IT, you will have an understanding of network alongside computer hardware and windows desktop support. Ideally you will have experience of hospitality and retail EPoS systems or have worked within the hospitality or retail industry previously.

Shift Pattern: 3 days on - 3 days off, 12 hour shifts on a rota basis.

Job Types: Full-time, Permanent

Pay: £27,178.00 per year

Requirements

Software Proficiency: Experience with Google Maps, Word, Outlook, and Excel.

Customer Service: Excellent skills, timely and accurate communication.

Organisational Skills: Ability to multitask the logistics of a fleet of Field Service Engineers.

Conflict Resolution: Quickly resolve scheduling and SLA conflicts.

Professional Communication: Polite and professional interaction with peers.

Autonomous Working: Prioritise workload and act on own initiative.

Geographical Knowledge: Understanding of UK geography.

Benefits

Benefits: We highly value our employees and understand the importance of work-life balance and job satisfaction. We offer a comprehensive range of benefits. These include:

Training: We believe in continuous learning and growth. That's why we provide training opportunities to enhance your skills and knowledge, empowering you to excel in your career journey with us.
Company Events and Team Parties: We believe in fostering a vibrant and collaborative work culture that celebrates our teams' achievements and builds strong bonds between colleagues. Throughout the year, we organise exciting company events, team parties, and team-building activities.
Long Service Awards: Rewarding our employee's with service awards.

Quick apply

Refine Your Search

customer service coordinator jobs in birmingham, wmd

Field Service Coordinator

Customer Sales Co-ordinator

External Event Partner Co-ordinator - Campus Services - 107858 - Grade 5

Customer Experience Coordinator

Customer Insight Project Coordinator

E-commerce & Sales Coordinator

Treatment and Sales Coordinator

Front of House Office Coordinator

Faculty Office Coordinator

Compliance Case Co-ordinator

Client Service Coordinator

Export Coordinator / Warehouse Administrator

Cyber Security - Scoping & Client Engagement Coordinator - Graduate with work experience - Salary - £27K - £34K - Birmingham/Hybrid

Sales & Commercial Co-Ordinator

Customer Assurance Coordinator

Telephone Events Co-ordinator/Administrator

Activities & Wellbeing Co-ordinator (Customer Experience Lead)

Service Coordinator

Internal Sales Coordinator

Site Setup Coordinator

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