Software apprentice Work, Jobs in Birmingham (with Salaries)

Apprentice Technical Support Engineer
Homeserve —Walsall
- £16,697.18 - £26,528.32 a year
- Azure
- Customer service
- No experience needed
Quick apply
5d
IT Apprentice
JBC Skills Training Ltd —Coventry
- £15,600 a year
- Full-time
- Customer service
- Administrative experience
- Analysis skills
Quick apply
L4 Network Engineer Apprentice
Primary Goal —Coventry
- £21,000 - £25,000 a year
- Full-time
- Computer networking
- IT
- Power tools
Quick apply
Apprentice Level 3 Machining Technician CNC
Make UK —Birmingham
- £275.58 - £380.00 a week
- Full-time
- Power tools
- In-person
- Hand tools
Quick apply
2d
Apprentice Workshop Engineer - Birmingham
Crown Lift Trucks Ltd —Birmingham
- 8 hour shift
- Microsoft Word
- Microsoft Excel
- English
- Annual leave
Quick apply
Business Administrator Apprentice
WALSALL COLLEGE —Walsall
- From £8 an hour
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
13d
Transport Modeller Apprentice (Level 6)
Department for Transport —Birmingham
- £30,485 a year
- Part-time
- Hybrid work
- Analysis skills
- Presentation skills
- Travel
- Annual leave
- Employee assistance programme
6d
Apprentice/Trainee Technician Driver
Trane Technologies —Birmingham
- Weekend availability
- Customer service
- Microsoft Office
- Communication skills
Quality Assurance/HSE Apprentice
Barton Firtop Engineering Company Limited —Kidderminster
- £10.50 - £12.75 an hour
- 8 hour shift
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Employee assistance programme
Quick apply
Apprentice Pharmacy Technician (PTPT)
Wolston Alliance Chemist —Wolston
- From £8.50 an hour
- Full-time
- Customer service
- Patient care
- IT
- Free parking
- Store discount
Quick apply
CNC Programmer/Operator
Canal & River Trust —Bilston
- £36,000 - £38,977 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
2d
People Coordinator
SCC —Birmingham
- Monday to Friday
- Hybrid work
- Human resources
- Organisational skills
- IT
Finance Assistant
Fuel Learning —Measham
- £28,000 - £32,000 a year
- Full-time
- Microsoft Excel
- Sales
- Accounting
- Sick pay
Quick apply
Senior Developer
Driver and Vehicle Standards Agency —Birmingham
- £44,241 a year
- Part-time
- Hybrid work
- Presentation skills
- Continuous improvement
- JavaScript
- Annual leave
- Employee assistance programme
6d
Property Inspector - District Valuer Services (North)
HM Revenue and Customs —Birmingham
- £37,682 a year
- Part-time
- Hybrid work
- Microsoft Office
- Analysis skills
- Presentation skills
- Work from home
12d
Manufacturing Engineer - Metrology
The Manufacturing Technology Centre —Coventry
- £38,000 - £50,000 a year
- Full-time
- Hybrid work
- Engineering
- Project management
- Bachelor's degree
Quick apply
Engineering Manager
M Group —Birmingham
- Hybrid work
- Engineering
- Project management
- Bachelor's degree
- Annual leave
3d
Senior Technical Support Engineer
Rexroth —Birmingham
- Full-time
- Computer literacy
- Engineering
- Employee discount
Quick apply
CNC SERVICE ENGINEER
NEY —Wainbody
- CAD
- Mechanical knowledge
Senior Engineer
AtkinsRéalis —Birmingham
- Full-time
- Hybrid work
- Microsoft Outlook
- Communication skills

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software apprentice jobs near birmingham

Apprentice Technical Support Engineer

Homeserve -
Walsall

Quick apply

Job details

Fixed term contract
£16,697.18 - £26,528.32 a year
5 days ago

Qualifications

ITIL Certification
Azure
Customer service
No experience needed
IT support
Mentoring
UX
IT
Communication skills
Intune

Full job description

About The Role

Kick-start Your Career in IT & Technology

Are you passionate about technology, enjoy solving problems, and eager to build a career in IT? We're looking for an enthusiastic Apprentice Technical Support Engineer to join our Technology & Change Team in Walsall.

This is an exciting opportunity for someone with a genuine interest in technology and IT support to gain valuable hands-on experience in a professional environment while working towards a recognised qualification. As part of our team, you'll provide direct support to colleagues with their technical queries and issues, developing practical skills across a wide range of technologies.

Working alongside experienced IT professionals, you'll receive structured training, mentorship, and support to help you grow your technical knowledge and confidence. As your skills develop, you'll take on increasing responsibility and play an important role in delivering excellent technical support across the business.

This is a 100% office-based role located in Walsall.

PRINCIPAL ACCOUNTABILITIES

User Support & Incident Management

Assist as a first point of contact for incidents, service requests, and enquiries, with support from senior colleagues.
Learn to provide support via phone, chat, ITSM portal, email, and in person.
Accurately log and triage tickets in the ITSM system under supervision.
Shadow and support the team in resolving hardware/software issues, both remotely and on-site.

Device Lifecycle & Configuration

Learn to image and provision devices using Autopilot and Intune.
Support the maintenance and configuration of Microsoft, Apple, and Android devices via the MDM platform.
Assist with asset management and audit readiness.

Application & Access Management

Support application packaging and deployment via Endpoint Manager.
Learn about role-based and conditional access via Azure AD and Okta.
Help with license tracking and software metering.

Security & Compliance

Support endpoint protection (Defender, BitLocker) under supervision.
Assist with patch management and desktop update schedules.
Learn about SOx-aligned controls and compliance reporting.

Monitoring & Reporting

Contribute to device health checks and analytics.
Participate in feedback loops for service improvement and user experience.

Collaboration & Escalation

Work with Infrastructure, Security, Cloud Services, and Application Support teams.
Escalate incidents to senior team members as needed.
Participate in Major Incident, Change, and Transition processes as a learner.
Continuous Improvement & Knowledge Sharing
Help create and maintain knowledge base articles.
Identify trends and suggest service improvements.
Actively develop skills across EUC technologies through training and mentoring.

Project & Operational Support

Support approved IT projects and equipment moves.
Assist with raising hardware POs and liaising with third-party vendors.
Participate in the on-call rota for out-of-hours support, as appropriate for your level of training.

About You

To be successful in this role you will need to have the following knowledge, skills and attributes:

Essential:

Enthusiasm for technology and a willingness to learn.
Passion for customer service and user experience
Good interpersonal and communication skills.
A methodical approach and attention to detail.
No prior experience required; training will be provided.

Desirable:

Familiarity with Microsoft 365, Windows 11, or endpoint tools (not essential).
Interest in ITIL Foundation principles or similar frameworks.

Quick apply

Refine Your Search

software apprentice jobs in birmingham

Apprentice Technical Support Engineer

IT Apprentice

L4 Network Engineer Apprentice

Apprentice Level 3 Machining Technician CNC

Apprentice Workshop Engineer - Birmingham

Business Administrator Apprentice

Transport Modeller Apprentice (Level 6)

Apprentice/Trainee Technician Driver

Quality Assurance/HSE Apprentice

Apprentice Pharmacy Technician (PTPT)

CNC Programmer/Operator

People Coordinator

Finance Assistant

Senior Developer

Property Inspector - District Valuer Services (North)

Manufacturing Engineer - Metrology

Engineering Manager

Senior Technical Support Engineer

CNC SERVICE ENGINEER

Senior Engineer

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