Service coordinator Work, Jobs in Blackbird Leys, Oxf (with Salaries)

Customer Services Co-ordinator
Eleanor Hospital Logistics —Oxford
- From £30,000 a year
- Weekend availability
- Computer literacy
- Continuous improvement
- Data entry
- Free parking
Quick apply
11d
Workwear Coordinator
Murray Uniforms —Oxford
- From £28,000 a year
- Full-time
- Organisational skills
- Communication skills
- Employee assistance programme
- Sick pay
Quick apply
Health, Safety and Facilities Coordinator
Guideposts Trust —Witney
- £26,000 - £30,000 a year
- Full-time
- Hybrid work
- Management
- Travel
- Organisational skills
- Health & wellbeing programme
- Referral programme
Quick apply
Corporate Account Manager
Oxford Professional Education —Summertown
- Full-time
- Hybrid work
- Salesforce
- Analysis skills
- Financial services
- Health & wellbeing programme
- Annual leave
Quick apply
7d
Client & Practice Coordinator
Hedges Law —Wallingford
- Part-time
- Organisational skills
- Front desk
- Cleaning
- Employee discount
- Life insurance
Quick apply
1d
OOH Telephone Triage GP Bank
Oxford Health NHS Foundation Trust —Abingdon
- Weekend availability
Facilities & Business Support Coordinator
STEP —Abingdon
- £32,903 a year
- Full-time
- Hybrid work
- Computer literacy
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
Quick apply
11d
FRA Projects & Compliance Coordinator
Seville Developments Ltd —Oxford
- £26,000 - £35,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Organisational skills
Quick apply
8d
Ward Clerk
Oxford University Hospitals NHS Foundation Trust —Oxford
- £25,760 - £27,476 a year
- Part-time
- Organisational skills
- IT
- Communication skills
7d
EU Logistics & Materials Coordinator
OrganOx —Oxford
- Full-time
- Continuous improvement
- Travel
- In-person
Quick apply
22h
Procurement Coordinator
Evenlode Landscape Recovery Limited —Oxford
- £30,000 - £34,000 a year
- Full-time
- Hybrid work
- Travel
- Contracts
- Annual leave
- Flexitime
Quick apply
4d
Facilities Coordinator, Milton Park, Oxford, UK
CBRE —Oxford
- Full-time
Academic Events Coordinator
University of Oxford —Oxford
- £32,108 - £37,338 a year
- Full-time
- Hybrid work
- Communication skills
- School
- Time management
7d
MAPPA Administrator (Part-Time) Thames Valley - South Central
HM Prison & Probation Service —Oxford
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Microsoft Word
- Databases
- Administrative experience
- Annual leave
- Employee discount
5d
Health & Social Care Assessor
OTM Apprenticeships Ltd —Oxford
- £30,000 - £33,000 a year
- Full-time
- Hybrid work
- Management
- Travel
- Mentoring
- Work from home
- Sick pay
Quick apply
7d
Dental Receptionist
Didcot Dental Studio —Didcot
- £13 - £16 an hour
- Part-time
- Sales
- Customer service
- Administrative experience
- Free parking
- Employee discount
Quick apply
Head Dental Nurse / Practice Coordinator
Cornmarket Street Dental Practice —Oxford
- £15 - £18 an hour
- Full-time
- Patient care
- Contracts
- In-person
- Annual leave
Quick apply
Programme Administrator
University of Oxford —Oxford
- £18.80 an hour
- Temporary
- Microsoft Outlook
- Doctoral degree
- Computer literacy
- Annual leave
- Employee assistance programme
7d
Care Coordinator
Care Bridge Specialists —Henley on Thames
- £32,500 - £35,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Organisational skills
- In-person
- Annual leave
Quick apply
4d
Sales Coordinator
Wiley —Oxford
- £25,353 - £31,384 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Salesforce

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Customer Services Co-ordinator

Eleanor Hospital Logistics -
Oxford

Quick apply

Job details

Permanent | Full-time
From £30,000 a year
11 days ago

Benefits

Free parking
Employee mentoring programme
Canteen
On-site parking

Qualifications

Computer literacy
Ticket management
Logistics
Internal department liaison
Microsoft Office Suite
Continuous improvement
Ticket management systems
Data entry
Organisational skills
Customer support
Customer interaction
Communication skills
Supply chain customer service

Full job description

Customer Services Coordinator Role Purpose

Please note: Visa sponsorship is not available for this role.

Eleanor Hospital Logistics is seeking a Customer Services Coordinator to support the Customer Services Support Centre (CSSC) across the Oxford Kitting & Carting (OKC) programme and wider surgical logistics operation.

The postholder will provide day-to-day operational support, acting as a key point of contact between theatres, clinical teams, CSSD, warehouse operations, transport providers and procurement teams. The role focuses on coordinating customer enquiries, resolving operational issues, supporting theatre readiness and ensuring the timely movement of surgical equipment, consumables and inventory.

Key ResponsibilitiesOperational Support

Support the daily operation of the Customer Services Support Centre (CSSC).
Coordinate communication between theatres, warehouse teams, CSSD, transport providers and procurement.
Assist with theatre scheduling activities, including changes, cancellations and emergency requests.
Monitor and escalate issues relating to consumables, implants, instrument trays and theatre readiness.
Support the movement and tracking of theatre carts, totes and inventory using operational systems.
Assist with business continuity and emergency operational procedures when required.

Customer Service

Respond to customer enquiries promptly and professionally.
Log, monitor and update customer requests using ticketing systems.
Escalate operational issues in line with agreed procedures.
Maintain accurate records of customer interactions and operational activities.
Support service performance by meeting response time and service level targets.

Systems & Inventory

Use inventory and tracking systems to monitor stock movements and product availability.
Assist with maintaining accurate inventory records and operational data.
Support stock reconciliations and report discrepancies where identified.
Ensure operational records are accurate and support audit and traceability requirements.

Compliance & Quality

Follow infection prevention, health and safety, security and operational procedures.
Comply with Standard Operating Procedures (SOPs) and NHS governance requirements.
Support operational testing, audits and continuous improvement activities.
Help maintain high standards of patient safety and service quality.

Communication

Build positive working relationships with clinical and operational teams.
Provide updates on customer enquiries, stock availability and operational issues.
Work collaboratively across departments to ensure efficient service delivery.

Person SpecificationEssential

Experience in customer service, administration or operational support.
Strong organisational and communication skills.
Ability to prioritise tasks and work in a fast-paced environment.
Good attention to detail and problem-solving skills.
Competent in using Microsoft Office and computer-based systems.

Desirable

Experience within the NHS, healthcare or logistics environment.
Knowledge of inventory management or tracking systems.
Experience supporting theatre, warehouse or clinical services.

Core Competencies

Customer focus
Communication skills
Organisation and coordination
Teamwork
Problem solving
Attention to detail
Digital systems competency
Adaptability

Operational Interfaces

The role will work closely with:

Theatre Teams
CSSD Teams
Warehouse Operations
Transport Teams
Procurement
Customer Services Support Centre (CSSC)
Clinical Support Teams
Suppliers

Key Performance Indicators

Customer enquiry response times
Ticket resolution within agreed timescales
Accuracy of inventory records
Timely escalation of operational issues
Customer satisfaction
Compliance with operational procedures
Data accuracy and system updates

Additional Requirements

Flexibility to work operational hours, including weekends and bank holidays where required.
Completion of mandatory NHS and company training.
Compliance with PPE, infection prevention and health and safety procedures.
Participation in continuous improvement and operational support activities.

Benefits

Employee mentoring programme
Free parking
On-site parking

Work Location: In person

Pay: From £30,000.00 per year

Benefits:

Canteen
Employee mentoring programme
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

service coordinator jobs in blackbird leys, oxf

Customer Services Co-ordinator

Workwear Coordinator

Health, Safety and Facilities Coordinator

Corporate Account Manager

Client & Practice Coordinator

OOH Telephone Triage GP Bank

Facilities & Business Support Coordinator

FRA Projects & Compliance Coordinator

Ward Clerk

EU Logistics & Materials Coordinator

Procurement Coordinator

Facilities Coordinator, Milton Park, Oxford, UK

Academic Events Coordinator

MAPPA Administrator (Part-Time) Thames Valley - South Central

Health & Social Care Assessor

Dental Receptionist

Head Dental Nurse / Practice Coordinator

Programme Administrator

Care Coordinator

Sales Coordinator

I want to receive the latest job alerts for service coordinator in blackbird leys, oxf

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