General assistant Work, Jobs in Bonnyrigg, Mln (with Salaries)

Customer Care Assistant x2
Midlothian Council —Bonnyrigg
- £29,191 - £30,187 a year
- Call to connect
- Customer service
- English
- Microsoft Office
- Annual leave
8d
Facilities Assistant
Forest Holidays —Peebles
- £8.00 - £12.71 an hour
- Full-time
- Maintenance
- Employee discount
Quick apply
Optical Assistant (Portobello Road/ Clerk Street)
Duncan & Todd Opticians —Edinburgh
- £12.71 an hour
- Full-time
- In-person
- Store discount
- Annual leave
Quick apply
3d
Crematorium Assistant
WesterleighGroup —Livingston
- From £26,842 a year
- Weekend availability
- Customer service
- IT
- Free parking
- Employee discount
Exams Officer
School Talent —Musselburgh
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Quick apply
3d
Gardening Assistant - Internship
Yester Estate Ltd —Haddington
- From £12.40 an hour
- Temporary
- In-person
- Hand tools
Quick apply
6d
Library Assistant - 2 Positions Available - Prestonpans Library & Tranent/Ormiston Libraries
East Lothian Council —Prestonpans
- £13.95 - £14.83 an hour
- Call to connect
- English
- Travel
- Communication skills
2d
Learning Assistant ASN - Loanhead Primary School
Midlothian Council —Loanhead
- £29,191 - £30,187 a year
- Call to connect
- IT
2d
Domestic Assistant
Lindemann Care Home Group - Morningside Manor —Edinburgh
- £13.60 an hour
- Part-time
- In-person
- Free parking
- Referral programme
Quick apply
Learning Assistant ASN (Early Years) - Rosewell Primary School
Midlothian Council —Rosewell
- £29,191 - £30,187 a year
- Temporary
- IT
- School
Domestic Assistant
Lindemann Care Home Group - Thorburn Manor Ops Ltd —Edinburgh
- £13.60 an hour
- Part-time
- In-person
- Free parking
- Referral programme
Quick apply
9d
General Assistant - Monday - Friday
BaxterStorey UK —Galashiels
- £13.45 an hour
- Full-time
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
6d
Pupil Support Assistant Level 2
Fife Council —Dunfermline
- £26,786.83 - £29,170.80 a year
- Part-time
- Education
- IT
- School
- Employee discount
Assistant General Manager
Fever-Tree —Edinburgh Airport
- £34,000 - £38,000 a year
- Full-time
- Serving
- Bar
- Supervising experience
- Employee discount
Quick apply
13d
Assistant Manager - Residential Childcare (Full-Time) Costorphine, Fauldhouse
Horizons Residential Care —Edinburgh
- £14.50 - £18.00 an hour
- Weekend availability
- Childcare
- Driving
- In-person
- Health & wellbeing programme
- Employee assistance programme
Quick apply
12d
Assistant General Manager
Caledonian Heritable Ltd —Musselburgh
- £33,000 - £36,000 a year
- Full-time
- Hospitality
- Management
- Organisational skills
- Employee discount
Quick apply
Trainee Butcher
Stoddart's —Broxburn
- From £12.71 an hour
- Full-time
- Culinary experience
- In-person
- Free parking
- Employee discount
Quick apply
12d
Passenger Assistant
Lothian Community Transport Services —Edinburgh
- £13.45 an hour
- Part-time
- Care plans
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
Animal Care Assistant - Nights
University of Edinburgh —Edinburgh
- 8 hour shift
- Annual leave
- Employee discount
9d
General Assistant
Aramark —Penicuik
- £12.71 an hour
- Part-time
- Customer service
- Free parking
- Employee assistance programme
3d

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Customer Care Assistant x2

Midlothian Council -
Bonnyrigg

Apply Now

Job details

Permanent
£29,191 - £30,187 a year
8 days ago

Benefits

Annual leave

Qualifications

SVQ
Customer service
English
Microsoft Office
Numeracy
Organisational skills
IT
Clerical experience
Communication skills
Time management

Full job description

Job Vacancy

We are currently recruiting a Customer Care Assistant, to join our busy Care at Home team. This is an important role within the service, providing excellent customer service, administrative support and ensure the smooth day-to-day running of the office. If you are organised, compassionate and enjoy working in a fast-paced environment, we would love to hear from you.

As a Customer Care Assistant, you will be the first point of contact for service users, families’ carers, and other professionals. You will respond to enquiries, provide administrative support, assist with scheduling care visits and help maintain accurate records to support the delivery of high-quality person-centred care.

Key responsibilities

Act as first point of contact for service users, families, carers and other health professionals
Answer telephone calls and respond to email enquiries in professional manner
Assist with scheduling care visits and updating electronic rotas
Use the internal electronic system to cover care visits when staff are absent due to annual leave/sickness or emergencies
Maintain accurate records using a variety of computer systems
Carry out general administrative duties, including scanning, filling and document management
Ensure information is recorded accurately and handled confidentially

What we are looking for:

Excellent communication and customer service skills
Strong organisational and time management skills with the ability to manage a varied workload
Good IT skills and experience using a range of computer systems and Microsoft Office applications
Ability to work well under pressure and adapt to changing priorities
A friendly, professional and caring approach
Ability to work independently as well as part of the team
Previous experience working within the care sector would be beneficial, although it’s not essential.

KNOWLEDGE

Essential

Competence in literacy and numeracy, such as three Standard Grades at level 3 or above, including Mathematics and English or equivalent subjects. SVQ 2 or equivalent is an acceptable alternative.

Demonstrable knowledge of a range of digital platforms, word-processing, spreadsheet, keyboard, effective communications skills and clerical skills, such as SVQ 2 in Administration or equivalent.

Experience of working in a social care setting.

CLOSING DATE - Monday 27th July 2026

INTERVIEW DATE - Week Commencing 3rd August 2026

Job Advert

Position Title: Customer Care Assistant x2

Position Number: S2456 and S24562

Directorate: Health and Social Care

Contract Status: Permanent

Hours of Work: 21 hours per week

Working Pattern: 4 days on 4 days off – 0700-1300 (8 week rota)

Weeks per year: 52

Please note that it is Midlothian Councils policy that successful applicants will be appointed to the first point on the salary scale.

Based on 21 hours over 52 weeks per year, the minimum actual salary for this position is £17,028.42 per annum.

Requirements

This post is considered Regulated Work with Adults under the Protection of Vulnerable Groups (Scotland) Act, 2007. Therefore, it is an offence to apply if you are barred from working with adults.

Successful candidates will require PVG Scheme membership for Regulated Work with Adults. You will be required to join the Scheme or undergo a PVG Scheme Update check prior to commencing employment with Midlothian Council, the cost of which will be met by you. For further information on the PVG Scheme please visit www.disclosurescotland.gov.uk

Please note that Disclosure Scotland has changed the way PVG certificates are issued. You will be notified by email from Disclosure Scotland that your certificate is available to view. Once you have viewed your certificate you will be allowed to share this with your employer and it is only available for 14 days from the first day you have viewed the certificate. If you do not grant access to Midlothian Council to view before access is removed, a further application will need to be generated, and this will incur an additional cost.

Please note: If you have spent more than 3 months working or living outwith the UK in the last 5 years then you will also be required to present a copy of an overseas criminal record check. Details of how to apply and contact details can be found on the GOV.UK website

Additional Information

If you have difficulty applying for this post or accessing attached documents, or if you have a disability and reasonable adjustment is required, please email [email protected] to speak to a member of the Recruitment Team stating the post reference number.

Midlothian Council is currently undergoing a period of transformation, changing and improving the way it delivers services in Midlothian. As a consequence, there are a number of existing employees for whom we are committed to seeking suitable alternative employment within the Council in accordance with our legal obligations. Candidates are advised that, for some vacancies, internal candidates in this situation will be interviewed before the wider selection pool and a slightly longer delay may be experienced before application outcomes can be advised to you. Thank you for your patience in this matter.

If you are a trainee of a Midlothian Council Training Programme, have a disability or you are a care experienced young person who has previously been a looked after child you are eligible for a guaranteed interview if you meet the essential criteria for the post.

Apply Now

Refine Your Search

general assistant jobs in bonnyrigg, mln

Customer Care Assistant x2

Facilities Assistant

Optical Assistant (Portobello Road/ Clerk Street)

Crematorium Assistant

Exams Officer

Gardening Assistant - Internship

Library Assistant - 2 Positions Available - Prestonpans Library & Tranent/Ormiston Libraries

Learning Assistant ASN - Loanhead Primary School

Domestic Assistant

Learning Assistant ASN (Early Years) - Rosewell Primary School

Domestic Assistant

General Assistant - Monday - Friday

Pupil Support Assistant Level 2

Assistant General Manager

Assistant Manager - Residential Childcare (Full-Time) Costorphine, Fauldhouse

Assistant General Manager

Trainee Butcher

Passenger Assistant

Animal Care Assistant - Nights