Support advisor Work, Jobs in Bow, Gtl (with Salaries)

Student Support Advisor
LMA —London
- £28,000 - £30,000 a year
- Full-time
- Google Suite
- In-person
- Time management
- Store discount
- Annual leave
Quick apply
4d
Disability Employment Advisor
Tower Project —London
- £30,000 - £35,000 a year
- Full-time
- Microsoft Office
- Mentoring
- In-person
Quick apply
11d
Trainee Customer Resolutions Advisor
Foxtons —London
- £26,000 - £30,000 a year
- Hybrid work
- No experience needed
- Administrative experience
- Organisational skills
- Annual leave
- Work from home
Quick apply
14d
Technical Customer Service Advisor
Utility Warehouse —London
- £26,850 a year
- Full-time
- Remote
- Employee assistance programme
- Employee discount
Quick apply
Housing and Support Officer
YMCA St Pauls Group —London
- £30,112.72 a year
- Front desk
- School
5d
Senior Email Executive
Marie Curie —London
- £31,415 a year
- Full-time
- Remote
- Mentoring
- Organisational skills
- Hospice
- Store discount
- Annual leave
Quick apply
1h
Customer Service Advisor
YourTRIBE —Deptford
- £28,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
Office Administrator
SRLV LLP —London
- Monday to Friday
- Microsoft Office
- Administrative experience
- First Aid Certification
- Annual leave
- Life insurance
Quick apply
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —London
- £3,800 a month
- Full-time
- Sales
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Customer Service Advisor - Part Time
YourTRIBE —Deptford
- £16,500 a year
- Part-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
Resourcing Consultant
Capax —London
- £28,000 - £60,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Business development
Quick apply
6d
Experienced Student Advisor
Maverick Education Group —London
- £25,000 - £45,000 a year
- Part-time
- CRM software
- English
- Recruiting
Quick apply
Advisors ( Admissions)
London College of Professional Studies —Canary Wharf
- From £25,000 a year
- Full-time
- CRM software
- Sales
- Organisational skills
Quick apply
7d
Assessment Bed Support Worker
YMCA St Pauls Group —London
- £31,117.93 a year
- Front desk
- School
1d
Sales Advisor
Hotel Chocolat —London
- £14.15 an hour
- Customer service
- Hotel
- Café
- Employee discount
UCAS Advisor & Oxbridge Coordinator
Newstead Wood School —London
- Full-time
- School
Customer Care Advisor
The Bread Factory —London
- Weekend availability
- Bakery
- IT
- Phone etiquette
- Employee discount
Onboarding Advisor
tiney —London
- £31,500 - £47,000 a year
- Hybrid work
- In-person
- AI
- Annual leave
- Work from home
HR Advisor & Office Operations
Radancy —London
- £35,000 - £38,000 a year
- Hybrid work
- Presentation skills
- Human resources
- Organisational skills
2d
Stocktaker
nGeneration —London
- £26,000 - £28,000 a year
- Weekend availability
- Hospitality
- Bar
- Customer service
Quick apply

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Student Support Advisor

LMA
London

Quick apply

Job details

Full-time
£28,000 - £30,000 a year
4 days ago

Benefits

Store discount
Annual leave
Company pension
Canteen
Company events
Employee discount
On-site parking
Shuttle service provided

Qualifications

Google Suite
Working with students
Client services
Post-secondary education experience
Safeguarding procedures
Customer support
Child safeguarding
Time management

Full job description

LMA is a fast-growing specialist creative higher education provider, committed to widening access to higher education and supporting students to succeed. As part of the Galileo Global Education network, LMA offers students and staff access to a wider international education community while retaining a distinctive, creative and student-focused culture.

An opportunity has arisen to join the Student Experience team at our London campus, based at Here East in Stratford, as a Student Support Adviser.

The role

This is an on-campus, front-line student support role, working with students across a range of personal, pastoral and academic matters.

The successful candidate will be approachable, organised and confident working with students who may need practical advice, reassurance or more specialist support. Good judgement is important: the role involves identifying what a student needs, recognising when an issue requires escalation, and ensuring that students are directed to the right support at the right time.

Working closely with Student Support colleagues across all LMA campuses, academic departments and specialist support services, the postholder will help provide an efficient, professional and welcoming service throughout the student journey.

Key responsibilities

Provide accessible and professional information, advice and initial support to students on personal, pastoral and academic matters.
Use effective triage skills to identify urgent, complex or higher-risk concerns and escalate these appropriately.
Assess student needs and make appropriate referrals to internal and external support services.
Maintain accurate and appropriate records of student contact and agreed actions.
Communicate clearly and sensitively with students, staff and external partners.
Develop and maintain a working knowledge of relevant LMA policies and procedures, including those relating to student support, safeguarding and academic processes.
Work closely with the wider team to support induction, orientation, wellbeing activity and other student-facing events.
Contribute to the review of student feedback and continuous improvement of Student Support.
Support key campus events, which may include Open Days, careers activity, student performances, screenings and exhibitions.
Maintain an up-to-date understanding of safeguarding responsibilities and the legal and regulatory requirements relevant to supporting young people and vulnerable adults.

About you

A strong candidate is likely to have:

experience of working in higher education, further education, sixth-form or another student-facing education environment;
excellent interpersonal and customer-service skills;
the ability to build positive and professional relationships with students;
good judgement and confidence in identifying when concerns should be escalated;
strong administrative, organisational and time-management skills;
a high level of IT confidence, particularly using Google Workspace;
an understanding of safeguarding and the responsibilities involved in working with young people and vulnerable adults; and
the ability to work collaboratively as part of a busy student-facing team.

Experience or knowledge of UCAS, Student Finance or student recruitment and outreach would be beneficial, but is not essential.

What LMA offers

Salary of £28,000–£30,000, depending on experience.
35 days’ annual leave, with additional entitlement linked to length of service.
Company pension.
Professional development and opportunities for career progression.
Employee discounts and other staff benefits.
A creative, collaborative working environment at our London campus.
The opportunity to make a direct contribution to the experience and success of LMA students.

About LMA

LMA specialises in creative and performing arts higher education, with courses designed to place an emphasis on practical and industry-focused experience. The Student Support team plays an important role in ensuring students are supported throughout their studies and are able to make the most of their time at LMA.

Equality, diversity and inclusion

LMA is committed to creating an inclusive working and learning environment and is an equal opportunities employer. Applications are welcomed from all suitably qualified candidates regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation.

Safeguarding

LMA is committed to safeguarding and promoting the welfare of its students. The successful applicant will be expected to undertake appropriate pre-employment checks in line with the requirements of the role.

Job Type: Full-time

Pay: £28,000.00-£30,000.00 per year

Benefits:

Canteen
Company events
Company pension
Employee discount
On-site parking
Shuttle service provided
Store discount

Experience:

student support (or closely related): 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

support advisor jobs in bow, gtl

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