Administrative services Work, Jobs in Bramhall, Gtm (with Salaries)

Optical Assistant - Customer Care Office Based
Eyecare Oncall —Manchester
- £27,539.20 a year
- Full-time
- Administrative experience
- Organisational skills
- In-person
- Employee discount
Quick apply
11d
Operations Specialist Support Team (OSST) HOLMES Indexer
Independent Office for Police Conduct —Sale
- £28,665 a year
- Hybrid work
- Administrative experience
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
4d
Office Administrator
Anron Business Solutions Ltd —Manchester
- £2,300 - £3,100 a month
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
- Employee discount
Quick apply
15h
Service Co-ordinator
Endress+Hauser UK —Manchester
- Full-time
- Hybrid work
- Computer literacy
- Administrative experience
- Organisational skills
- Free parking
- Annual leave
Business Processing Administrator
Mitie —Manchester
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
18h
Lettings Administrator
Andrew J Dawson Estate Agents —Cheadle
- From £13.50 an hour
- Part-time
- Customer service
- Data entry
- Organisational skills
Quick apply
4d
Customer Service Operator
Europa Worldwide Group —Salford Quays
- £28,931 - £32,403 a year
- Full-time
- Sales
- Customer service
- Administrative experience
- Free parking
- Annual leave
Quick apply
Project Coordinator - Wilmslow
Construo —Wilmslow
- £26,000 - £31,000 a year
- Full-time
- Customer service
- Administrative experience
- Organisational skills
- Annual leave
People Operations Administrator
Rubix —Manchester
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Office Administrator
Dry Risers Direct —Wilmslow
- Full-time
- Microsoft Excel
- Microsoft Outlook
- English
- Flexible schedule
Personal Assistant - Business Coordinator
STARK Group —Stockport
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Flexible schedule
Banking Hub - Counter Clerk
Bramhall Banking Hub —Bramhall
- From £13 an hour
- Overtime
- Customer service
- English
- Administrative experience
- Free parking
- Annual leave
Quick apply
Receptionist
British Footcare Group —Alderley Edge
- £12.71 - £13.55 an hour
- Part-time
- Microsoft Outlook
- Administrative experience
- In-person
- Employee discount
Quick apply
Parts Co-ordinator
Gas Care UK —Glossop
- £28,000 - £30,000 a year
- Full-time
- Customer service
- Administrative experience
- Plumbing
- Free parking
Quick apply
Customer Service Advisor
McCann Services Ltd —Salford
- £35,000 a year
- Full-time
- Sales
- Customer service
- Administrative experience
- Free parking
Quick apply
2d
Project Support
Semperian Group —Wythenshawe
- Up to £25,000 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Hospital
- Annual leave
Business Administrator
Gray Healthcare Ltd —Macclesfield
- £30,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- No degree
- Free parking
Quick apply
Approvals Administrator
Health Research Authority —Manchester
- £28,392 - £31,157 a year
- Full-time
- Hybrid work
- Administrative experience
- Organisational skills
- IT
3d
Sixth Form Pastoral Support Officer and Administrator
Tytherington School —Macclesfield
- £24,794 - £27,081 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Sick pay
Quick apply
4d
Administrator
Change Grow Live —Manchester
- £26,091 a year
- Microsoft Word
- Microsoft Excel
- Word processing
- Annual leave
- Employee discount

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administrative services jobs near bramhall, gtm

Optical Assistant - Customer Care Office Based

Eyecare Oncall -
Manchester

Quick apply

Job details

Permanent | Full-time
£27,539.20 a year
11 days ago

Benefits

Company events
Employee discount
On-site parking

Qualifications

Optical experience
Care home
Administrative experience
Organisational skills
Communication skills
Time management
Office experience

Full job description

Customer Care Administrator

The purpose of the Customer Care Administrator is to ensure that every touchpoint of the customer journey is delivered seamlessly ensuring exceptional customer service. This includes resolving enquiries and ensuring customer satisfaction.

This role demands excellent communication skills, strong problem-solving abilities, attention to detail, and a customer-centric attitude. The Customer Care Administrator is also responsible for accurate data collection and input across multiple systems.

As Customer Care Administrator, your primary responsibilities will include:

Respond to customer enquiries via phone, email, and chat promptly and professionally to ensure high quality customer service.
Efficiently and effectively resolve customer issues and complaints, escalating to the appropriate department or person as needed to maintain high levels of customer satisfaction.
Ensure patient lists are updated, and customer happiness surveys are carried out accurately and promptly in line with monthly targets.
Assure all confirmed clinics remain at the minimum quantity levels at all times.
Carry out Optical data checks and process orders, identifying and rectifying any errors to ensure accurate data collection, input, and monitoring.
Submit claims to the NHS in a timely manner to make sure payment is received promptly and accurately.
Maintain customer records and update home account information to ensure our data is continuously correct.
Carry out inductions to confirm new customers are onboarded effectively.
Manage time effectively to ensure individual performance and targets are met.
Communicate with Care Home Managers and staff to book and confirm visits, ensuring accurate data verification for optimal service delivery.
Complete all connecting administrative tasks accurately to ensure clinics run smoothly.
Follow up with customers and Care Home Managers to ensure their issues are resolved and continue to provide a high quality service they are happy with.
Provide accurate information about our products and services, continuously acting as a positive ambassador for the company.

Skills required:

Previous experience in a care home setting is a plus

At least 4 years of optical experience required

Strong organizational and time management skills

Excellent interpersonal skills

Enthusiastic and proactive attitude

Hours and Location:

Denton - Manchester

Monday – Friday 40 hours - 8:30am to 5:30pm

Benefits

No weekend or evening work

28 days of holidays, including bank holidays

An additional paid day off for your birthday

Annual free eye test and discounted glasses for you and a family member

Job Details

Full-time, Permanent

Denton - Manchester

Monday – Friday 40 hours - 8:30am to 5:30pm

Salary: £27,539.20

Ready to elevate your career and make a difference? Apply now to join our team as an Optical Assistant

Job Types: Full-time, Permanent

Pay: £27,539.20 per year

Benefits:

Company events
Employee discount
On-site parking

Experience:

Optical: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

administrative services jobs in bramhall, gtm

Optical Assistant - Customer Care Office Based

Operations Specialist Support Team (OSST) HOLMES Indexer

Office Administrator

Service Co-ordinator

Business Processing Administrator

Lettings Administrator

Customer Service Operator

Project Coordinator - Wilmslow

People Operations Administrator

Office Administrator

Personal Assistant - Business Coordinator

Banking Hub - Counter Clerk

Receptionist

Parts Co-ordinator

Customer Service Advisor

Project Support

Business Administrator

Approvals Administrator

Sixth Form Pastoral Support Officer and Administrator

Administrator

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