Senior client services Work, Jobs in Brighton, Eng (with Salaries)

Head of Corporate Operations
Focus Group —Shoreham by Sea
- Up to £80,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- Travel
Quick apply
Business Events - Production and Research Executive
Ah!media —Crawley
- £25,000 a year
- Full-time
- In-person
- Leadership
- Free parking
Quick apply
Complaint Investigations Manager
University Hospitals Sussex NHS Foundation Trust —Brighton
- £39,959 - £48,117 a year
- Full-time
- English
- Conflict management
- Agile
Quick apply
3d
Female Senior Support Worker
Life Charity —Haywards Heath
- £12,040.08 a year
- Part-time
- Computer skills
- In-person
- Communication skills
- Health & wellbeing programme
- Annual leave
Quick apply
Travel Consultant
Trailfinders —Brighton
- £44,000 - £49,000 a year
- Sales
Secretary
Price & Company —Eastbourne
- £13 - £16 an hour
- Monday to Friday
- Microsoft Word
- Microsoft Outlook
- Administrative experience
- Annual leave
Quick apply
13d
First Response Engineer - Service Desk - MSP
Uptime —Brighton and Hove
- 8 hour shift
- Windows
- Microsoft Office
- Analysis skills
Quick apply
Hospitality Team Leader
Sodexo —Brighton and Hove
- £12.71 - £13.00 an hour
- Weekend availability
- Serving
- Hospitality
- Bar
Quick apply
Senior Recruitment Consultant (Contract)
Davies —Brighton
- Full-time
- Hybrid work
- Business development
- Financial services
Quick apply
Trainee IT Consultant (Business and Finance)
Innovate Tax —Bognor Regis
- Full-time
- No experience needed
- Travel
- Annual leave
- Employee assistance programme
Cloudflare Presales Consultant
Focus Group —Shoreham by Sea
- £70,000 - £82,000 a year
- Full-time
- Hybrid work
- Travel
Quick apply
14d
Sales & Business Development Executive
Class Technology Solutions Ltd —Horsham
- £45,000 a year
- Full-time
- Hybrid work
- Business development
- Travel
- Organisational skills
Quick apply
Assistant Project Manager
M Group —Brighton
- Organisational skills
- Construction experience
- Communication skills
- Annual leave
- Employee assistance programme
14d
Regional Account Manager
Securitas Technology UK —Brighton
- Full-time
- Hybrid work
- CRM software
- Business development
- Communication skills
Quick apply
Business Sales Executive
PRET Worthing —Worthing
- £33,400 a year
- Full-time
- Restaurant management
- Data analysis skills
- Business development
Quick apply
13d
Regional Performance Manager
OCS Group —Crawley
- Remote
- Continuous improvement
- Mentoring
- Contracts
Quick apply
Junior Block Manager
Prestige & Co Property Management —Sussex
- £25,500 - £29,000 a year
- Full-time
- Computer literacy
- Microsoft Office
- Travel
- Free parking
- Store discount
Quick apply
3d
First Line Support / Helpdesk Engineer - Hybrid
Uptime Solutions —Crawley
- Full-time
- Windows
- Microsoft Office
- Analysis skills
Contracts Manager
Kier Group —Falmer
- Part-time
- Microsoft Office
- Travel
- Contracts
- Flexible schedule
Optical Assistant
OnTheGo Eyecare —Brighton
- From £100 a day
- Anatomy knowledge
- Customer service
- Laboratory experience
Quick apply

I want to receive the latest job alerts for senior client services in brighton, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

senior client services jobs near brighton, eng

Head of Corporate Operations

Focus Group -
Shoreham by Sea

Quick apply

Job details

Full-time
Up to £80,000 a year

Qualifications

Technical project or programme management experience
Customer relationship building
Client onboarding
Management
Operations management
Stakeholder collaboration
Client engagement
Customer service
Stakeholder liaison
Stakeholder coordination
Client services
Customer relationship management
Risk management
Operational strategy development
Contracts
Leadership
Communication skills
Pre-sales
Operations leadership experience
Stakeholder management

Full job description

Head of Corporate Operations

Location: Hybrid – regular travel to Focus Group offices and customer sites as required
Department: Operations
Reporting to: Technical Director

UK • Remote - Up to £80k (Dependent on experience) + benefits

(Internal job level: Senior Manager / Head Of)

About Focus Group

Focus Group is one of the UK's leading providers of IT, Telecoms, Connectivity, Cyber Security and Cloud solutions. As we continue to grow our Corporate customer base, we're looking for an experienced leader to join our Operations function and take ownership of some of our most strategic customer relationships and complex delivery programmes.

The Role

This is a highly visible leadership role, designed to bridge the gap between operational delivery teams and Focus Group's most complex customers.

As Head of Corporate Operations, you will act as the senior accountable owner across a portfolio of high-value corporate customers and strategic programmes. You'll provide executive-level relationship management, commercial oversight, and programme governance, ensuring our customers receive an exceptional experience while enabling successful delivery across multiple operational functions.

Working closely with the Technical Director, Corporate Director, Service Operations Director and Head of Service Delivery Management, you'll be responsible for leading at the highest level—removing blockers, managing risk, resolving escalations, and providing the strategic direction needed to drive successful outcomes for both our customers and the business.

What You'll Be Doing

Acting as the executive sponsor for a portfolio of Focus Group's most complex and strategically important customers
Building and maintaining trusted relationships with senior client stakeholders, including C-suite executives
Providing leadership and oversight across large-scale customer programmes and transformation initiatives
Managing senior-level escalations, commercial challenges, and customer expectations
Working alongside Account Directors and Service Delivery Managers to drive successful customer outcomes
Representing Focus Group at executive governance meetings, steering committees and strategic reviews
Supporting programme governance through effective risk management, issue resolution and executive reporting
Driving accountability across multiple operational functions, including Professional Services, Project Management, Service Delivery and Service Desk teams
Championing a consistent and exceptional customer experience across the full customer lifecycle
Monitoring customer satisfaction, retention, commercial performance and service risks across the corporate customer segment
Supporting major customer onboarding projects, acquisitions, service launches and wider transformation initiatives
Contributing to operational strategy and business planning as a member of the Operations leadership team
Supporting pre-sales activities, customer presentations, bids and tenders, helping shape successful solutions and delivery approaches

What We're Looking For

Significant experience in a senior client-facing leadership role within an MSP, technology services provider or systems integrator
Proven success managing complex, high-value corporate customer relationships
Experience engaging and influencing C-suite and executive-level stakeholders
Strong programme leadership experience across large, multi-workstream technology projects
A track record of balancing customer outcomes, delivery commitments and commercial objectives
Strong understanding of modern networking, cloud and managed technology services
Exceptional stakeholder management, communication and relationship-building skills
Commercially astute with experience of contracts, service credits and account growth
Comfortable leading through influence within a matrix organisation
Highly organised with a structured approach to governance, risk and programme delivery
Resilient, politically astute and confident managing difficult conversations and escalations
A collaborative leadership style with the ability to unite teams around a common goal

Why Focus Group?

Opportunity to influence some of Focus Group's largest and most strategic customer relationships
Join a growing, ambitious technology business with significant investment and momentum
Work alongside a high-performing senior leadership team
Play a pivotal role in shaping operational excellence and customer success
Competitive salary, bonus and benefits package
Excellent opportunities for professional growth and career development

Ready to make an impact?

If you're an experienced operational leader with a passion for customer success, programme delivery, and executive stakeholder management, we'd love to hear from you. Join Focus Group and help shape the future of our Corporate customer experience.

Quick apply

Refine Your Search

senior client services jobs in brighton, eng

Head of Corporate Operations

Business Events - Production and Research Executive

Complaint Investigations Manager

Female Senior Support Worker

Travel Consultant

Secretary

First Response Engineer - Service Desk - MSP

Hospitality Team Leader

Senior Recruitment Consultant (Contract)

Trainee IT Consultant (Business and Finance)

Cloudflare Presales Consultant

Sales & Business Development Executive

Assistant Project Manager

Regional Account Manager

Business Sales Executive

Regional Performance Manager

Junior Block Manager

First Line Support / Helpdesk Engineer - Hybrid

Contracts Manager

Optical Assistant

I want to receive the latest job alerts for senior client services in brighton, eng

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected