Work, Jobs in Brixton, Eng (with Salaries)

Call Handler NHS - Patient Triage
Penrose Health —London
- £25,500 - £28,500 a year
- Full-time
Quick apply
1h
Deputy Store Manager
Lidl —London
- £41,800 - £50,600 a year
- Full-time
- Communication skills
- Store discount
- Employee discount
6h
Supervisor
SushiDog —London
- Up to £15.25 an hour
- Part-time
- Hospitality
- Team management
- Organisational skills
- Employee discount
- Gym membership
Quick apply
9h
Sales Assistant
Card Factory —Horley
- Customer service
- Communication skills
- Flexible schedule
10h
Estate Caretaker
Dayco Services —Southall
- £27,500 - £30,000 a year
- Full-time
- English
- Cleaning
- In-person
Quick apply
15h
WAITER / WAITRESS
Satyrio restaurant —London
- From £30,000 a year
- Weekend availability
- Serving
- Hospitality
- Customer service
Quick apply
20h
Team Member
Everyman Media —Esher
- £11.28 - £12.87 an hour
- Part-time
- Guest services
- Employee assistance programme
- Employee discount
Quick apply
22h
Customer Assistant
Lidl —London
- £14.80 - £15.30 an hour
- Full-time
- Bakery
- Store discount
- Employee discount
1d
Retail Associate
TK Maxx —London
- Part-time
- Customer service
- Employee discount
1d
Front of House Staff
KOTHU SRI LANKAN RESTAURANT & BAR —Harrow
- £400 - £500 a week
- Part-time
- Cleaning
- In-person
- Guest services
Quick apply
1d
Factory Worker
All Emergency Services (AES) —Croydon
- From £625 a week
- Full-time
- Heavy lifting
- Power tools
- Construction experience
Quick apply
1d
Watches and Jewellery Sales assistant
Pacha of london Jewellers —London
- £25,420.00 - £26,436.80 a year
- Full-time
- Bilingual
- Microsoft Word
- Microsoft Outlook
Quick apply
1d
Team Member
Honi Poke —London
- From £12.71 an hour
- Full-time
- Serving
- Customer service
- No experience needed
- Employee assistance programme
- Employee discount
Quick apply
1d
Retail Assistant
Vyve —Lakeside Shopping Centre
- £12.71 - £13.50 an hour
- Part-time
- Customer service
- Cleaning
- In-person
- Free parking
- Store discount
Quick apply
2d
Administrator
Allied Water Ltd —St Albans
- From £26,000 a year
- Full-time
- Hybrid work
- Accounting
- Data entry
- Organisational skills
- Work from home
Quick apply
2d
Office Administrator
Allied Water Ltd —St Albans
- From £26,000 a year
- Full-time
- Hybrid work
- Administrative experience
- Data entry
- Organisational skills
- Work from home
Quick apply
2d
Customer Advisor - Checkouts
B&Q —London
- £13.10 - £14.17 an hour
- Part-time
- Customer service
- Annual leave
- Employee assistance programme
2d
Customer Advisor - TradePoint
B&Q —London
- £13.10 - £14.44 an hour
- Part-time
- Customer service
- Annual leave
- Employee assistance programme
2d
Customer Service Advisor - Full Time
Newham Council —London
- £35,520 - £36,585 a year
- Full-time
2d
Customer Service Advisor - Part Time
Newham Council —London
- £35,520 - £36,585 a year
- Part-time
2d

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Call Handler NHS - Patient Triage

Penrose Health -
London

Quick apply

Job details

Permanent | Full-time
£25,500 - £28,500 a year
1 hour ago

Qualifications

Customer service call handling
EMIS Web
Inbound customer enquiry call handling
Clinical record keeping
Triage
Updating electronic health records
Updating electronic care records
Patient appointment coordination
Patient service
Appointment booking and call handling
Electronic patient record systems
Patient record updating
Managing patient records

Full job description

Description

Penrose Health is seeking motivated, resilient, and patient-focused Call Handlers to join our busy patient triage team. Based in our London Bridge office, you will play a vital role in supporting the delivery of high‑quality primary care services to thousands of patients across London.

As the first point of contact for our patients, you will manage and triage inbound queries and requests via telephone and email, responding with empathy, professionalism, and efficiency. You will assess patient needs and ensure they are directed to the most appropriate service or clinician in a timely manner, helping to maintain safe and effective care pathways.

In addition to call handling, the role includes a range of administrative responsibilities, such as following up on patient requests, processing medication queries, supporting appointment bookings, and accurately updating patient records. You will work closely with our Contact Centre and Clinical teams, ensuring clear communication and smooth coordination so that every patient receives timely, appropriate, and compassionate care.

This role is well suited to someone who thrives in a fast‑paced environment, is highly organised, and can balance patient‑facing communication with essential administrative tasks.

Key Responsibilities

Triaging incoming patient calls and emails to ensure they are directed to the right service quickly and accurately
Providing a calm, empathetic, and professional first point of contact for patients
Managing a high volume of calls while maintaining attention to detail and quality of service
Using clinical systems (e.g. EMIS) to log and track patient interactions
Working closely with clinical and administrative teams to support patient care pathways
Problem-solving on the spot to help patients navigate their healthcare needs
Communicating clearly with a diverse patient population, sometimes in multiple languages
Maintaining confidentiality and adhering to NHS data protection standards
Continuously learning about NHS services and medical terminology to improve triage accuracy
Supporting the wider Contact Centre team in delivering excellent patient experience

You’ll thrive here if you:

Enjoy helping people and making a positive impact in their healthcare journey
Stay calm, empathetic, and professional — even when things get busy
Communicate clearly and confidently with people from all walks of life
Are a great listener who can pick up on patient needs quickly and accurately
Work well in a fast-paced, team-oriented environment
Are comfortable using technology and learning new systems
Take pride in being organised and detail-focused
Are proactive in solving problems and finding the best outcomes for patients
Are open to feedback and eager to grow in a supportive workplace
Appreciate the importance of confidentiality and patient trust

More information:

View the full Job Spec here

About Penrose Health

Penrose Health is on a mission to deliver outstanding healthcare to every patient we serve.

We care for 75,000+ people across 9 sites in South East London, supported by a team of 200+ clinicians and staff. Our model is built on permanent, diverse teams, strong governance, and a clear focus on continuity, quality, and access.

We work closely with NHS partners to deliver a full range of services — from routine checks to complex, long-term care — backed by robust systems and a culture of continuous improvement.

We're proud to hold a CQC "Good" rating and consistently receive strong feedback from patients.

Learn more at penrosehealth.co.uk.

Quick apply

Refine Your Search

jobs in brixton, eng

Call Handler NHS - Patient Triage

Deputy Store Manager

Supervisor

Sales Assistant

Estate Caretaker

WAITER / WAITRESS

Team Member

Customer Assistant

Retail Associate

Front of House Staff

Factory Worker

Watches and Jewellery Sales assistant

Team Member

Retail Assistant

Administrator

Office Administrator

Customer Advisor - Checkouts

Customer Advisor - TradePoint

Customer Service Advisor - Full Time

Customer Service Advisor - Part Time

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Description

Key Responsibilities

You’ll thrive here if you:

More information:

About Penrose Health

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