Account manager Work, Jobs in Bromsgrove, Wor (with Salaries)

Associate Customer Relationship Manager
nGeneration —Bromsgrove
- £28,000 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
Account Manager
Convergence Group —Solihull
- £40,000 - £60,000 a year
- Full-time
- Hybrid work
- Sales
- Communication skills
Quick apply
Account Manager
Smart Parking —Birmingham
- £26,436.80 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
Account Manager
KERRIDGE COMMERCIAL SYSTEMS CORP —Bromsgrove
- Full-time
- Sales
- ERP systems
- IT
Quick apply
3d
Business Development Manager
Qureos Inc —Bromsgrove
- £45,000 - £62,000 a year
- Full-time
- CRM software
- Sales
- Microsoft Office
- Annual leave
Client Account Manager - Marketing
Agent Marketer —Wolverhampton
- £25,000 - £30,000 a year
- Full-time
- CRM software
- Microsoft Excel
- English
- Free parking
Quick apply
B2B Account Manager
Halfords —Redditch
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Contracts
- Time management
- Annual leave
- Employee discount
Account Manager
Target Integration —University of Warwick
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- ERP systems
- Leadership
- Communication skills
- Work from home
Quick apply
Client Success and Bookings Manager
Rooost —Leamington Spa
- £32,500 - £70,000 a year
- Full-time
- Hybrid work
- Salesforce
- Analysis skills
- Financial services
Quick apply
Internal Account Manager
Solstice AV —Tewkesbury
- £30,000 - £40,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Customer service
- Work from home
Quick apply
Sales Executive/Account Manager
First Response Training & Consultancy Services Limited —Pershore
- £28,000 a year
- Full-time
- Sales
- IT
- In-person
- Free parking
- Annual leave
Quick apply
4d
Account Manager, Birmingham
EverDriven Technologies LLC —Birmingham
- £60,000 - £70,000 a year
- Microsoft Word
- Spanish
- Microsoft Excel
- Annual leave
- Employee assistance programme
8d
Manufacturing Account Manager
Curated Talent Group —Birmingham
- £33,000 - £35,000 a year
- Full-time
- ERP systems
- Project management
- In-person
Quick apply
3d
Motor Finance Account Manager (Dealers - Birmingham and South West)
Tandem Bank —Worcester
- £47,500 - £55,000 a year
- Monday to Friday
- Remote
- Organisational skills
- Time management
- Annual leave
- Employee discount
Quick apply
EPR Account Manager (Global)
Valpak —Stratford-upon-Avon
- £27,500 - £29,500 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Annual leave
Senior Account Manager
WORD360 Language Services —Birmingham
- £44,000 - £47,000 a year
- Hybrid work
- CRM software
- Sales
- Contracts
- Annual leave
- Flexible schedule
Customer Account Executive
FLY BY NITE CONFERENCES LTD —Redditch
- £30,000 - £36,000 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
Quick apply
FM Account Manager
Culligan UK limited —Wolverhampton
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- CRM software
- Microsoft Office
- Business development
- Employee assistance programme
- Employee discount
Quick apply
Customer Account Manager
National Grid —Warwick
- £48,000 - £57,000 a year
- Hybrid work
- Contracts
- Construction experience
- Life insurance
3d
Account Manager (Motor Finance Brokers - South)
Tandem Bank —Birmingham
- £47,500 - £55,000 a year
- Monday to Friday
- Remote
- Organisational skills
- Time management
- Annual leave
- Employee discount
Quick apply

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Associate Customer Relationship Manager

nGeneration -
Bromsgrove

Quick apply

Job details

Full-time
£28,000 a year

Benefits

Company pension

Qualifications

Microsoft Word
Hospitality
Microsoft Excel
Microsoft Outlook
Customer service
Microsoft Office
Project management
Organisational skills
IT
Communication skills

Full job description

Company Overview:

Join nGeneration, a leading provider of IT Services and Solutions to the Hospitality, Leisure, and Retail Industry. With over 22 years of experience, we pride ourselves on delivering innovative solutions and exceptional service to our clients. Our Head Office is located at Vaughan Park, Sedgley Road East, Dudley, DY4 7UJ.

Position Overview:

As an Associate Customer Relations Manager (ACRM), you will play a pivotal role in ensuring the satisfaction of our clients by helping Account Managers, manage their accounts and overseeing the delivery of our solutions and services. Reporting to the Director of Account Development, you will act as a point of contact for customers, ensuring that their needs are met and their expectations are exceeded.

Key Objectives:

Serve as the liaison between the customer and the nGeneration Managing Director.
Assist with Administration tasks for the Account Management team and the Business Support Team.
Ensure that all solutions, managed services, and deployment services are delivered in accordance with contractual obligations and to the satisfaction of the customer.

Main Responsibilities:

Assist with managing customer accounts on a day-to-day basis, ensuring compliance with contractual obligations.
Measure, monitor, and make recommendations for improvement of the customer service delivery experience.
Possibility of attending customers head office as required.
Act as an escalation point for support issues from the customer.
Prepare monthly invoicing for maintenance, hardware, and IMACS services for the customer.
Arrange and chair weekly internal management departmental meetings.
Attend and chair weekly and monthly Service Review meetings and provide monthly reporting to the Managing Director.

Key Tasks:

Develop and maintain customer relationships on a day-to-day basis with all key stakeholders.
Act as the first point of contact for customer requests, queries, and escalations.
Develop an in-depth knowledge of the customer, their brands, aims, and objectives.
Understand nGeneration’s contractual obligations to ensure compliance at all times.
Thoroughly investigate customer complaints and provide recommendations for improvement.
Identify opportunities for revenue growth for nGeneration.

Requirements

Skills and Attributes:

Previous experience in a field-based IT implementation or field service role preferred.
Previous experience in EPOS, a good understanding of technology in hospitality.
Understanding of IT implementation or field service roles within the hospitality or retail industry.
Strong verbal and written communication skills.
Confident and outgoing personality with the ability to work under pressure.
Excellent project management, planning, and organisational skills.
Positive attitude with a can-do approach to problem-solving.
High attention to detail and ability to work both independently and as part of a team.
Competent in Microsoft Excel, Word, and Outlook.

Benefits

Remuneration and Conditions:

Salary: £28,000 per annum
Full-time, Permanent position
Working hours: Due to the nature of the business and the role that you conduct your hours of work are those required, worked over five days a week, to carry out your duties to the satisfaction of the company and as necessitated by the needs of the business. Office opening hours are: 9:00 am – 5:30 pm.
Expenses reimbursed in line with company policy
28 Days Holiday including Bank Holidays
Contributory Workplace Pension scheme
Employee recognition awards and benefits

Quick apply

Refine Your Search

account manager jobs in bromsgrove, wor

Associate Customer Relationship Manager

Account Manager

Account Manager

Account Manager

Business Development Manager

Client Account Manager - Marketing

B2B Account Manager

Account Manager

Client Success and Bookings Manager

Internal Account Manager

Sales Executive/Account Manager

Account Manager, Birmingham

Manufacturing Account Manager

Motor Finance Account Manager (Dealers - Birmingham and South West)

EPR Account Manager (Global)

Senior Account Manager

Customer Account Executive

FM Account Manager

Customer Account Manager

Account Manager (Motor Finance Brokers - South)

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