Scheme manager Work, Jobs in Brook Green, Gtl (with Salaries)

Client Services & Operations Manager
Roar Fitness —London
- £30,000 - £35,000 a year
- Weekend availability
- Data analysis skills
- Front desk
- Budgeting
- Health & wellbeing programme
- Gym membership
Quick apply
8d
Assistant General Manager
Zest Leisure Group —London
- £42,000 - £48,500 a year
- Weekend availability
- Sales
- Team management
- In-person
- Employee assistance programme
- Referral programme
Background Screening & Vetting Associate
PeopleCheck Ltd —Richmond upon Thames
- From £28,860 a year
- Full-time
- Hybrid work
- Writing skills
- English
- Research
- Sick pay
Quick apply
Scheme Manager
Hightown Housing Association —St Albans
- £34,320 a year
- Team management
- Leadership
- Annual leave
2d
EHC Coordinator
City of Westminster Council —Kensington
- £42,912 - £46,854 a year
- Management
- Conflict management
- Organisational skills
3d
Barista - Store# 12079, NOTTING HILL - PORTO
Starbucks —London
- Weekend availability
- Customer service
- Cleaning
- Store discount
- Employee assistance programme
Museum Visitor Experience Assistant x2
Watford Borough Council —Watford
- £30,585 - £32,582 a year
- Part-time
4d
Hospitality Manager - The Convention Centre Dublin
Levy —London
- £45,000 a year
- Full-time
- Organisational skills
- Budgeting
- Training & development
- Annual leave
- Employee assistance programme
4h
Learning Facilitator
The Natural History Museum —South Kensington
- £31,157 a year
- Hybrid work
- Customer service
- School
- Employee discount
- Life insurance
9d
People Manager
Virgin Active —London
- £60,000 a year
- Full-time
- Continuous improvement
- Team management
- Human resources
- Annual leave
Guest Service Agent
The Laslett Hotel —London
- Full-time
- English
- Hotel
- Front desk
- Store discount
- Health & wellbeing programme
Quick apply
Duty Supervisor
The Hurlingham Club —Fulham
- From £38,500 a year
- Full-time
- Customer service
- Supervising experience
- First Aid Certification
- Free parking
- Annual leave
Quick apply
14d
Assistant Customer Service Manager
Return on Investment Ltd —Walton-on-Thames
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Continuous improvement
- Annual leave
- Gym membership
Quick apply
Events & Operations Support Manager
Houston and Hawkes - Head Office —London
- £45 an hour
- Full-time
- Hospitality
- Microsoft Office
- Human resources
- Employee assistance programme
Quick apply
Territory Manager
McCurrach Careers —West London
- Up to £28,500 a year
- Full-time
- Annual leave
- Employee assistance programme
Guest Experience Coordinator Monday - Friday
CH&CO —London
- £37,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Employee assistance programme
- Employee discount
7d
Memember Support Officer
Haringey Council —London
- £42,771 - £45,750 a year
- Customer service
- IT
- Communication skills
3d
Operations Manager
University College London —London
- £43,981 - £52,586 a year
- Full-time
- Continuous improvement
- Team management
- Human resources
- Annual leave
- Employee assistance programme
Territory Manager
Avidity —West London
- Up to £28,500 a year
- Full-time
- Annual leave
- Employee assistance programme
Assistant Manager
PetsCorner —London
- £12.87 an hour
- Full-time
- Heavy lifting
- Customer service
- Merchandising
- Employee discount

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scheme manager jobs near brook green, gtl

Client Services & Operations Manager

Roar Fitness -
London

Quick apply

Job details

Permanent | Full-time
£30,000 - £35,000 a year
8 days ago

Benefits

Health & wellbeing programme
On-site gym
Company pension
Gym membership

Qualifications

Operations management
Client engagement
Procurement
Data analysis skills
Process improvement
Microsoft Office Suite
Complaint handling
Accounts Receivable Credit Control
Customer loyalty building
Front desk
Management reporting
Customer interaction
Budgeting
Facilities maintenance

Full job description

We're looking for organised, driven and customer-focused professionals who want to play a key role in one of London's leading private personal training businesses. If you're a strong administrator who enjoys taking ownership, solving problems and creating exceptional client experiences, we'd love to hear from you.

Roar is one of London’s leading private personal training brands specialising in body transformations. Our clients range from busy city workers to celebrity and TV personalities, all looking for the very best private facilities and trainers in London. Our team and our founders are all passionate about health and fitness and proud to be part of such a great brand focussed on delivering clients industry leading results.

The Role:

The Client Services & Operations Manager role requires a high energy individual with a passion for the fitness industry and who thrives in a fast-paced customer facing setting.
You will be able to suggest and implement novel and innovative solutions to operational challenges, supported by your wider knowledge of customer service and supporting processes.
You will be able to analyse information to be able to prevent and identify any operational issues as well as lead with problem resolution where required.
At all times you will support the Leadership Team to help identify and achieve goals set for the brand’s continued success and help us in creating a world class fitness experience.
You will be a key player in our clients’ journey, building systems to drive the Roar culture and helping to ensure that every client enjoys a flawless fitness experience.

Key Responsibilities:

Oversee all daily site operations and maintenance, ensuring excellence and maintaining high standards at all times
Developing and managing client retail experience both online and in-house
Managing gym floor schedules and client/personal trainer allocation process
Developing client loyalty schemes and identifying brands and opportunity to build our offering
Maintaining statistical and business reporting to measure KPIs including membership, attendance, retention and sales
Managing front of house operating procedures and client administration, including client packages/payments/renewals/credit control process with a full knowledge of all systems
Managing client complaints procedures and client escalation process
Managing fire/health and safety compliance
Working with the leadership team to develop new products and managing procurement process
Maintain front of house to welcome current and prospective clients, responding to daily enquiries and organising site visits and client consultations.
Helping to create a fun environment for clients and promoting a strong sense of community both on a daily basis and through creative initiatives and events.

About You:

You will be a self-starter with energy, personality, ambition and a passion for health and fitness
All about people and delivering outstanding service and customer experience, every time!
Previous operational experience within a premium and service driven setting
A strong administrator with a passion for organisation and system delevopment.
Personable, confident and able to build relationships with everyone
Confident communicator, negotiator and problem solver with experience managing complaints procedures
Commercially astute and confident in promoting new business and sales
Advanced knowledge of MS Office programs, sound numeracy/budget management and the ability to read data and translate this into usable insights
Highly organised with attention to detail and a passion for resolving issues and implementing new process to ensure smooth running of operations
A flexible approach to work as early mornings and evenings will be required

Your commitment:

This role is full time on-site, working 5 days per week with specific 9-hour shift patterns between 7.30 am and 7.30 pm including some weekend email cover.

Please note: we will only consider applications that include a covering letter.

Pay: £30,000.00-£35,000.00 per year

Benefits:

Company pension
Gym membership
Health & wellbeing programme
On-site gym

Work Location: In person

Quick apply

Refine Your Search

scheme manager jobs in brook green, gtl

Client Services & Operations Manager

Assistant General Manager

Background Screening & Vetting Associate

Scheme Manager

EHC Coordinator

Barista - Store# 12079, NOTTING HILL - PORTO

Museum Visitor Experience Assistant x2

Hospitality Manager - The Convention Centre Dublin

Learning Facilitator

People Manager

Guest Service Agent

Duty Supervisor

Assistant Customer Service Manager

Events & Operations Support Manager

Territory Manager

Guest Experience Coordinator Monday - Friday

Memember Support Officer

Operations Manager

Territory Manager

Assistant Manager

I want to receive the latest job alerts for scheme manager in brook green, gtl

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