Customer service opportunity Work, Jobs in Brough, Ery (with Salaries)

Customer Service Representative
Humber Bridge Board —Hessle
- From £25,583 a year
- Weekend availability
- Microsoft Word
- Microsoft Outlook
- Computer skills
- Free parking
- Employee discount
Quick apply
12d
Store Experience Coordinator
CarSupermarket.com —Hessle
- £27,759 a year
- Full-time
- Front desk
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
Online Sales Advisor
CarSupermarket.com —Hessle
- £30,000 a year
- Full-time
- Sales
- In-person
- Communication skills
- Free parking
- Employee discount
Quick apply
7d
Part-Time Recruitment & People Co-ordinator
Eco Brite Cleaning Services Ltd —Kingston upon Hull
- £14 an hour
- Part-time
- Hybrid work
- Management
- Human resources
- Recruiting
Quick apply
3d
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Cottingham
- £3,800 a month
- Full-time
- Sales
Quick apply
Commercial Assistant/Graduate
BHJ UK Ltd —Beverley
- £26,000 a year
- Full-time
- English
- Bachelor's degree
- Organisational skills
- Free parking
- Profit sharing
Quick apply
12d
Transport Planner
Elite Caravan Transport Limited —North Ferriby
- £35,000 - £40,000 a year
- Full-time
- Customer service
- Analysis skills
- Organisational skills
Quick apply
Call Centre Advisor
ResQ —Kingston upon Hull
- £25,610.65 - £27,262.95 a year
- Weekend availability
- No experience needed
- Paid training
- Employee discount
Customer Service Opportunity
RS —North Ferriby
- Computer literacy
- Continuous improvement
- Computer skills
Operational Support Officer
HM Courts & Tribunal Service —Kingston upon Hull
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Presentation skills
- Travel
- Annual leave
- Employee discount
14d
Support Operative
Kingstown Works Ltd —Kingston upon Hull
- £27,539 a year
- Full-time
- Customer service
- Driving
- Cleaning
- Health & wellbeing programme
- Gym membership
Quick apply
4d
Assessor
Citizens Advice North Lincolnshire —Scunthorpe
- £26,141 a year
- Full-time
- CRM software
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
Barista - Store# 88794, Brough-Bluebird Way DT
Starbucks —Brough
- Weekend availability
- Customer service
- Cleaning
- Store discount
- Employee assistance programme
Part Time Sales Assistant | Hull West | 16 hours per week | Nights
Sewell Group —North Ferriby
- £12.90 - £13.50 an hour
- Part-time
- Customer service
- Cleaning
- Cash handling
- Store discount
- Employee discount
Quick apply
1d
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Cottingham
- £3,800 a month
- Full-time
Quick apply
Distribution Driver
Eden Mobility —Scunthorpe
- £12.71 an hour
- Full-time
- Customer service
- English
- Administrative experience
- Free parking
Quick apply
1d
Careers Advisor
Bishop Burton College —Bishop Burton
- £22,477.79 a year
- Part-time
- Free parking
- Annual leave
Quick apply
First Line IT Support Engineer - Helpdesk
John Good Group —Hessle
- £24,000 - £26,000 a year
- Full-time
- In-person
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
11d
Graduate Finance Assistant (Entry)
Bostonair Technical Training —Beverley
- £1 - £10,000 a year
- Full-time
- Analysis skills
- Organisational skills
- In-person
- Free parking
- Referral programme
Quick apply
Customer Service Advisor FTC
Quickline Communications —Kingston upon Hull
- Full-time
- Computer literacy
- Computer skills
- In-person
- Free parking
- Annual leave
Quick apply

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Customer Service Representative

Humber Bridge Board -
Hessle

Quick apply

Job details

Full-time | Fixed term contract
From £25,583 a year
12 days ago

Benefits

Free parking
Cycle to work scheme
Company pension
Employee discount
On-site parking

Qualifications

Live chat
Microsoft Word
Customer service call handling
Microsoft Outlook
Inbound customer enquiry call handling
GCSE
Complaint handling
Computer skills
Customer interaction
Communication skills

Full job description

Are you passionate about helping others and delivering high quality customer service?

We are looking for a forward-thinking and motivated individual with experience in customer contact centers to join our team as a Customer Services Advisor. Our Customer Services team work in a fast paced office environment, handling telephone and online queries from customers in relation to our tolling system.

Key Responsibilities:

The Customer Services Advisor will provide high quality support to customers using the Bridge and its tolling system. The role involves handling customer enquiries by phone, live chat and online contact forms, resolving account queries, processing appeals against Unpaid Toll Notifications and supporting customers to understand payment options, account processes and outstanding toll debt.

The postholder will play an important role in ensuring all end to end tolling processes are performed, from the photographic capture of a vehicle crossing the Bridge, through to the resolution of customer enquiries, unpaid toll notifications, and, where necessary, progression through the debt recovery process, while supporting the effective operation of the tolling system and delivering a high standard of Customer Service.

The Customer Service Advisor is a full time position working 37 hours per week across 4 compressed days. The working pattern is based on a 4 week rotating shift pattern which includes 1 Saturday and Sunday per month. The working hours are outlined below:

Monday - Friday are 8am to 6pm,
Saturday 8:30am to 13:15pm
Sunday 8:45am to 13:15pm.

This is a fixed term contract to 31st March 2027 and will be based in our offices on Ferriby Road in Hessle, HU13 0HX.

Key Skills & Attributes:

Excellent communication skills both written and verbal
Problem solving to resolve customer complaints
Experience in complaint handling and customer service based roles
Strong IT Skills and professional telephone manner
Demonstrated experience working within a team and on own initiative

For more information on this fantastic opportunity please for the job description/person specification.

About us

The Humber Bridge is a Grade 1 listed engineering icon, joining communities on the north and south banks of the river Humber and acting as a beloved landmark that reminds people they've arrived home. It enables millions of vehicle crossings every year, as well as community and charitable events in its wider estate. Supporting and maintaining the bridge takes a wide variety of skills and experience across many different roles. Working at the bridge is as ever-changing as the spectacular views from and around it. We are the proud custodians of the Humber Bridge - why not join us?

People are at the centre of the Humber Bridge, which is why our values and behaviours are embedded into everything we do. Health and safety is paramount - we strive to create a safe environment for all. Unique, and More than a bridge - we are an icon of the region and a symbol of connectivity, and community. The best at what we do - continually improving to meet the needs of our users and stakeholders. Everyone matters - we are committed to fostering a supportive and inclusive workplace. Resourceful and innovative - if this is you and you are ready to contribute to our success, we would love to hear from you.

Our Benefits:

Starting salary of £25,583
Local Government Pension Scheme (LGPS)
Life Assurance (as a member of the pension scheme)
25 days holiday plus bank holidays
Toll concession when commuting to/from work from the South Bank
Discount on East Riding & North Lincolnshire leisure and fitness facilities
Cycle to Work Scheme
Free on-site parking

How to apply

To apply for the exciting opportunity to join our team please email a copy of your CV to [email protected].

Closing date: 12pm, Thursday 27th August.

Pay: From £25,583.00 per year

Benefits:

Company pension
Cycle to work scheme
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer service opportunity jobs in brough, ery

Customer Service Representative

Store Experience Coordinator

Online Sales Advisor

Part-Time Recruitment & People Co-ordinator

JUNIOR SALES ADVISOR

Commercial Assistant/Graduate

Transport Planner

Call Centre Advisor

Customer Service Opportunity

Operational Support Officer

Support Operative

Assessor

Barista - Store# 88794, Brough-Bluebird Way DT

Part Time Sales Assistant | Hull West | 16 hours per week | Nights

JUNIOR SALES CONSULTANT

Distribution Driver

Careers Advisor

First Line IT Support Engineer - Helpdesk

Graduate Finance Assistant (Entry)

Customer Service Advisor FTC

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