Customer service administrator Work, Jobs in Burnley, Lan (with Salaries)

Early Help Administrator
HCRG Care Group —Burnley
- £24,853 - £27,387 a year
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Administrative experience
- Employee discount
Quick apply
1d
Sales Office Administrator
Surteco UK Ltd —Burnley
- £24,500 - £26,500 a year
- Full-time
- Administrative experience
- In-person
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
Customer Service Administrator
Sell UK Property Ltd —Burnley
- £26,500 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Administrative experience
- Free parking
- Health & wellbeing programme
Quick apply
3d
SCHOOL BUSINESS SUPPORT OFFICER 2 RECEPTIONIST/ADMIN ASSISTANT
Lancashire County Council —Burnley
- £25,949 - £25,989 a year
- Full-time
- Front desk
- IT
- Communication skills
Administrator (Compliance Officer)
Justteachers —Skipton
- £26,600 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
- Health & wellbeing programme
Quick apply
1d
Administration Assistant
One Claims Management —Rawtenstall
- £26,000 - £30,000 a year
- Full-time
- CRM software
- Accounting
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
7d
Receptionist, James` Places
James' Places —Clitheroe
- Up to £12.71 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Google Suite
Quick apply
2d
General Administrator & Personal Assistant
365 Motors LTD —Chorley
- £25,420 - £26,500 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Outlook
- Free parking
- Store discount
Quick apply
9d
People Processes Administrator
Bensons for Beds —Accrington
- Microsoft Outlook
- Administrative experience
- Continuous improvement
Administrator / Customer Service Administrator
DBS Check Online —Blackburn
- £12.75 an hour
- Weekend availability
- Computer literacy
- Microsoft Office
- Administrative experience
Quick apply
Total Loss Administrator
FMG —Huddersfield
- £24,854.00 - £24,854.98 a year
- Monday to Friday
- Computer literacy
- Negotiation
- Free parking
- Annual leave
Quick apply
Regional Private Hire Licensing Administrator
Otto Car Ltd —Manchester
- £14,000 a year
- Part-time
- Hybrid work
- Organisational skills
- Training & development
- Communication skills
- Flexitime
- Work from home
Quick apply
8d
E-commerce Admin Assistant
HD Car Covers —Bradford
- £12.80 - £13.00 an hour
- Part-time
- Computer literacy
- English
- Computer skills
Quick apply
10d
Test Center Administrator - Manchester
PSI Services UK Limited —Manchester
- £14 an hour
- Part-time
- Customer service
- Computer literacy
- Computer skills
- Annual leave
Quick apply
Administrator (Part-time)
OE UK —Bradford
- Full-time
- Computer literacy
- Administrative experience
- Data entry
- Referral programme
Quick apply
Full time Administrator / Receptionist
Prime Life —Accrington
- £12.96 - £13.32 an hour
- Full-time
- Microsoft Office
- Administrative experience
- Data entry
- Annual leave
- Referral programme
Quick apply
Administrative Assistant – Part Time (12 month fixed-term contract)
Zimpli Kids —Great Harwood
- £13.20 an hour
- Part-time
- Maths
- Organisational skills
- Free parking
Quick apply
7d
Admin Assistant
Demain Business Services Ltd. —Manchester
- £25,420 - £38,000 a year
- Full-time
- Microsoft Word
- Hospitality
- Computer literacy
- Health & wellbeing programme
- Sick pay
Quick apply
6d
School Receptionist
Associated Wellbeing Ltd —Todmorden
- £20,019 - £22,314 a year
- Part-time
- Microsoft Office
- Databases
- Administrative experience
Quick apply
Legal Secretary/Receptionist
Haris Law Solicitors —Blackburn
- From £23,132.20 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
3d

I want to receive the latest job alerts for customer service administrator in burnley, lan

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Early Help Administrator

HCRG Care Group -
Burnley

Quick apply

Job details

Part-time
£24,853 - £27,387 a year
1 day ago

Benefits

Company pension
Employee discount

Qualifications

Microsoft Word
Record keeping
Meeting coordination
Microsoft Outlook
EMIS Web
Inbound customer enquiry call handling
Spreadsheets
Administrative support experience
Microsoft Office Suite
Administrative experience
Organisational skills
Customer support
NVQ
Communication skills

Full job description

Job Introduction

Are you an organised and compassionate administrator who thrives in a fast-paced environment? Do you enjoy supporting families, working collaboratively with professionals, and ensuring no detail is overlooked?

We're looking for an Early Help Administrator to join our dedicated Early Help Team. This is an exciting opportunity to play a vital role in supporting children, young people, and families by helping to coordinate services, manage referrals, and ensure the smooth running of Early Help Assessment (EHA) and Team Around the Family (TAF) processes.

Every day, your work will contribute to better outcomes for families and help professionals deliver timely and effective support where it matters most.

This is a part-time role (22.5 hours per week) worked across 4 days per week.

This role covers the whole of our Lancashire Children and Families service and offers mainly remote working with some travel to offices and hubs throughout Lancashire required.

What you'll be doing:

As a key member of the Early Help Team, you will:

Be the first point of contact for enquiries via phone, email, and Microsoft Teams
Support the administration of Early Help Assessments (EHA), Team Around the Family (TAF) meetings, and SEND processes
Process referrals and ensure information is recorded accurately on relevant systems, including EMIS
Manage busy inboxes, triage requests, and escalate urgent concerns appropriately
Coordinate and schedule TAF meetings across a range of platforms
Prepare and distribute documentation, invitations, and correspondence
Maintain electronic diaries and support effective communication between professionals and families
Produce reports, maintain spreadsheets, and support performance reporting and audits
Ensure high standards of confidentiality, record keeping, and data quality at all times.

What we're looking for:

We're keen to hear from candidates who have the following essential criteria:

NVQ Level 3 in Business Administration or equivalent administrative experience
Previous experience in a busy administrative, secretarial, or customer service environment
Excellent organisational and prioritisation skills
Strong attention to detail and accuracy
Experience managing multiple tasks and deadlines
Confident communication skills, both written and verbal
Good working knowledge of Microsoft Office, including Word, Excel, Outlook, and Teams
The ability to handle sensitive and confidential information professionally.
Customer-focused and approachable
Calm under pressure
A proactive problem-solver
Comfortable working independently and as part of a team
Passionate about making a positive difference to children, young people, and families.

Applicants must be available to interview on Wednesday 23rd September and/or Thursday 24th September.

Why join HCRG Care Group?

At HCRG Care Group, our values of Care, Think, Do are at the heart of everything we do. We are committed to creating a supportive and inclusive workplace where colleagues can develop, grow, and make a real impact.

In return, you'll benefit from:

Meaningful work that positively impacts local communities
A supportive and collaborative team environment
Opportunities to learn and develop your career
Flexible and hybrid working arrangements
A role where no two days are the same.

Package Description

As an Early Help Administrator, you’ll be part of our valued team based in our Lancashire Children and Families service. You will feel valued as an Early Help Administrator within HCRG Care Group, receiving access to exclusive rewards and benefits including:

A salary of £24,853 - £27,387 FTE with access to our group pension
Free tea, coffee and milk at your base location
Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
Access to your wages as you earn them to help cover life’s emergencies and avoid overdraft fees or high interest rates
Online and face to face help with your mental and physical wellbeing – from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our ‘Outstanding’ learning and development team, The Learning Enterprise
An open, just culture where you’re encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care – backed up by at least £100,000 of ringfenced innovation funding each year

About the Company

We change lives by transforming health and care.

Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.

We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.

While it doesn’t happen often, sometimes a role is very popular, and we’ll need to close it earlier than the date we’ve shown here. If you’re keen to join our team, we’d love to hear from you so please apply as soon as you can.

As you’d expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.

Finally, we need to let you know that the company you’ll work for is part of HCRG Care Group Holdings Limited and by applying for this job we’ll need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy.

Quick apply

Refine Your Search

customer service administrator jobs in burnley, lan

Early Help Administrator

Sales Office Administrator

Customer Service Administrator

SCHOOL BUSINESS SUPPORT OFFICER 2 RECEPTIONIST/ADMIN ASSISTANT

Administrator (Compliance Officer)

Administration Assistant

Receptionist, James` Places

General Administrator & Personal Assistant

People Processes Administrator

Administrator / Customer Service Administrator

Total Loss Administrator

Regional Private Hire Licensing Administrator

E-commerce Admin Assistant

Test Center Administrator - Manchester

Administrator (Part-time)

Full time Administrator / Receptionist

Administrative Assistant – Part Time (12 month fixed-term contract)

Admin Assistant

School Receptionist

Legal Secretary/Receptionist

I want to receive the latest job alerts for customer service administrator in burnley, lan

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected