Mentor Work, Jobs in Cale Green, Gtm (with Salaries)

Major Incident Management Lead
The Co-operative Bank —Manchester
- £68,000 - £93,500 a year
- Full-time
- Hybrid work
- Driving
- Travel
- Mentoring
Achievement Tutor
The Manchester College —Manchester
- £19,758.60 - £28,403.40 a year
- Part-time
- English
- Education
- Annual leave
- Employee assistance programme
Learning Mentor
Improving Young Lives —Manchester
- Up to £28,000 a year
- Part-time
- English
- Maths
- Working with children
- Referral programme
Quick apply
3d
Specialist Mentor
The University of Manchester —Manchester
- £33,002 - £36,636 a year
- Part-time
- Hybrid work
- University
- No degree
- Communication skills
- Annual leave
- Employee discount
13d
Service Coordinator
iBC Healthcare —New Mills
- £32,916 a year
- Full-time
- Care plans
- Leadership
- Communication skills
- Paid training
- Annual leave
Quick apply
5d
Specialist ASC Mentor
UMO —Manchester
- £25 - £27 an hour
- University
- Bachelor's degree
- Communication skills
- Annual leave
- Employee assistance programme
Specialist Mental Health Mentor
UMO —Manchester
- £25 an hour
- Bachelor's degree
- Communication skills
- Annual leave
- Employee assistance programme
Out of School Club Playworker
Kickstart Greater Manchester —Stalybridge
- £13 - £15 an hour
- Part-time
- Customer service
- Microsoft Office
- Supervising experience
- Employee discount
Quick apply
10d
Recovery Mentor Trainee
Delamere Health Ltd —Northwich
- £27,986.40 a year
- Weekend availability
- Microsoft Powerpoint
- Microsoft Outlook
- Microsoft Office
- Health & wellbeing programme
- Employee discount
Quick apply
10d
Behaviour Mentor
EdStart Specialist Education Ltd —Manchester
- From £23,000 a year
- Full-time
- Working with children
- In-person
- Communication skills
Quick apply
11d
Practice Development Facilitator
Belong —Didsbury
- £39,468 a year
- Weekend availability
- Mentoring
- Communication skills
Quick apply
Youth Engagement Worker
Manchester Young Lives —Manchester
- £24,088 - £27,000 a year
- Part-time
- Microsoft Excel
- Working with children
- Bachelor's degree
Quick apply
13d
Art Teacher / Lead Art Teacher
Together Trust —Cheadle
- £36,040 - £49,943 a year
- Full-time
- School
- Teaching
- Employee assistance programme
- Employee discount
Quick apply
14d
Trainee Train Driver - Manchester
Northern Trains —Manchester
- £27,870 - £67,104 a year
- Weekend availability
- Travel
- IT
- Communication skills
- Annual leave
- Employee assistance programme
3d
Housing Apprentice
OnwardHomes —Manchester
- £24,479 a year
- Call to connect
- Microsoft Office
- Travel
- Communication skills
- Annual leave
- Employee discount
10d
Intro To Work
Nell's Pizza —Chorlton cum Hardy
- £8.00 - £10.85 an hour
- Part-time
- Hospitality
- No experience needed
- Restaurant
Quick apply
13d
Minister of religion (associate pastor)
C.A.C PALACE OF GRACE MANCHESTER UK —Collyhurst
- £25,000 - £30,000 a year
- Full-time
- Hospice
- In-person
- Leadership
- Free parking
- Health & wellbeing programme
Quick apply
3d
Alternative Provision Tutor and Mentor
Castlefield Hotel —Manchester
- £25,000 - £29,000 a year
- Full-time
- Childcare
- English
- Working with children
- Free parking
- Store discount
Quick apply
5h
Director of Community Programmes
Sophia Repair Café Community Services Ltd —Manchester
- £6,500 - £8,500 a month
- Full-time
- Management
- Supervising experience
- Project management
- Free parking
- Health & wellbeing programme
Quick apply
4d
Head of Quality, Teaching, Learning and Assessment
Pure Innovations —Stockport
- £40,000 - £44,000 a year
- Full-time
- English
- In-person
- Leadership
- Work from home
- Employee discount
Quick apply
4d

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Major Incident Management Lead

The Co-operative Bank -
Manchester

Apply Now

Job details

Full-time
£68,000 - £93,500 a year

Qualifications

SAFe
ITIL Certification
Incident management
ITIL
Driving
Mentoring
Leadership
Banking

Full job description

About the role

The Lead Major Incident Manager provides authoritative command, leadership, and assurance for the most severe and business critical incidents impacting customers, colleagues, or regulatory obligations across the Group. Responsible for taking control of high impacting customer, business or colleague incidents, driving fast resolution and minimizing disruption to customers. This is a senior high-pressure role that requires a level of technical understanding, leadership and communication. You will lead the end-to-end management of major incidents, ensure timely resolution whilst maintaining clear communication with stakeholders and 3rd party suppliers.

Operating as the incident commander of last resort, this role takes control during high‑risk, multi‑tower, or supplier‑impacted incidents where senior stakeholder confidence and service reputation are at risk. The role ensures rapid stabilisation of live incidents, maintains clear executive-level communication and governance, and constructively challenges technical proposals where resolution actions introduce new or disproportionate risk

In addition to real‑time command, the Lead Major Incident Manager acts as a coach and mentor to other Major Incident Managers, shaping capability, behaviours, and confidence under pressure. They play a key role in developing runbooks, playbooks, training, and escalation models to continuously strengthen organisational incident readiness.

This is a senior leadership role, aligned to the organisation’s leadership capability framework, requiring calm authority, strong judgement, and the ability to create psychological safety while driving decisive outcomes.

We operate a function-led hybrid working model, with an expectation of 2–3 days per week on site. The role includes participation in an out-of-hours on-call rota and requires flexibility to travel to other locations for key meetings and collaborative activities, in line with business needs. The position can be based in either Coventry or Manchester.

About you

You will be a composed and credible incident leader who thrives in complex, high‑pressure environments and is trusted by senior stakeholders to take control when it matters most. You adopt a servant‑leader mindset, prioritising customer outcomes, team effectiveness, and organisational resilience over hierarchy. You instinctively balance pace with control and are confident stepping in, stepping back, and coaching others in live situations.

For this role you’ll need to have:

Experience in one or more of the following: Major Incident Management, Operations Command / Control or Senior Incident Management Roles.
Strong experience operating within complex, multi‑supplier environments, Proven experience commanding severe, high‑impact Major Incidents
ITIL certified or able to demonstrate equivalent practical experience
ITIL 4 Foundation & one or more of the following,
ITIL 4 Specialist: Create, Deliver & Support
ITIL 4 Strategist: Direct, Plan & Improve
Proven record of mentoring and developing junior team members.
Essential experience of working in a complex, pressurised production environment in the Banking industry

Experience in these areas would be helpful:

Experience within regulated and/or customer‑critical environments
Working in Agile\Devops\SAFe models would be an advantage

Full-time 35 hours

About us

If you are thinking about making an application but want to talk to someone first, you can reach out to [email protected] or the Talent Acquisition inbox [email protected]

This is a permanent role and is at P3 Lead Professional / Technical grade

For all colleagues

Apply Now

Refine Your Search

mentor jobs in cale green, gtm

Major Incident Management Lead

Achievement Tutor

Learning Mentor

Specialist Mentor

Service Coordinator

Specialist ASC Mentor

Specialist Mental Health Mentor

Out of School Club Playworker

Recovery Mentor Trainee

Behaviour Mentor

Practice Development Facilitator

Youth Engagement Worker

Art Teacher / Lead Art Teacher

Trainee Train Driver - Manchester

Housing Apprentice

Intro To Work

Minister of religion (associate pastor)

Alternative Provision Tutor and Mentor

Director of Community Programmes

Head of Quality, Teaching, Learning and Assessment

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