Technical support specialist Work, Jobs in Cambridge, Eng (with Salaries)

Technical Support Agent
POP Telecom —Newmarket
- From £26,000 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
- Free parking
- Employee discount
Quick apply
Information Technology/Assurance (IT/IA) Specialist Ill - Lakenheath, UK
General Dynamics Information Technology —Lakenheath
- £107,744 - £110,400 a year
- Bachelor's degree
- Travel
- No travel
Process Specialist
Hexcel Corporation —Duxford
- £40,000 - £50,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Technical Sales Support Coordinator
Sensys Ltd —Biggleswade
- £25,000 - £30,000 a year
- Full-time
- Sales
- Customer service
- Microsoft Office
- Free parking
Quick apply
Cancer Support Specialist - Cambridge
Maggie's —Cambridge
- £43,725 - £53,895 a year
- Full-time
- Nursing
- Nursing
Quick apply
6d
Learning and Development Specialist
Wood Green The Animals Charity —Godmanchester
- £36,665 - £44,812 a year
- Full-time
- Leadership
- Annual leave
- Employee discount
20h
Supply Chain Coordinator
STEMCELL Technologies Inc —Cambridge
- £32,000 - £43,400 a year
- Computer literacy
- ERP systems
- Organisational skills
Trainee Account Manager
uRisk —Buntingford
- £24,000 a year
- Full-time
- Microsoft Powerpoint
- Salesforce
- No experience needed
Quick apply
11d
Maintenance Assistant
Student Castle Cambridge —Cambridge
- £29,000 a year
- Full-time
- Hospitality
- Customer service
- Maintenance
Quick apply
Control Panel Builder
ACPD Services Ltd —Saint Ives
- £16 - £24 an hour
- Overtime
- Schematics
- Programmable logic controllers
- Electrical experience
- Flexible schedule
Quick apply
7d
Production Line Leader
Westland Horticulture Ltd —Huntingdon
- Full-time
- English
- Programmable logic controllers
- In-person
- Free parking
Quick apply
7d
Technologist
Burgess Farms —Isleham
- Up to £37,000 a year
- Computer literacy
- Maintenance
- English
- Employee assistance programme
- Life insurance
Customer Support Specialist (Apprenticeship)
Beyond Co —Newmarket
- £16,640 - £26,500 a year
- Full-time
- Hybrid work
- APIs
- Communication skills
- School
- Health & wellbeing programme
- Work from home
Quick apply
2d
Quality Assurance Administrator
Hologic —Cambridge
- £32,000 - £40,000 a year
- Microsoft Powerpoint
- Microsoft Word
- Engineering
Paid Social Innovation & Delivery Lead
Genie Ventures —Cambridge
- £35,153 - £41,010 a year
- Full-time
- Hybrid work
- Travel
- Agile
- Business
- Annual leave
- Referral programme
1d
People Partner - Global Entity Management
Cambridge University Press & Assessment —Cambridge
- £35,200 - £45,700 a year
- Hybrid work
- University
- Communication skills
- Annual leave
Executive Assistant
Abselion —Cambridge
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Organisational skills
Solution Design Manager
M Group —Saint Ives
- Mentoring
- Annual leave
- Employee assistance programme
Associate Field Application Specialist
Abselion —Cambridge
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Doctoral degree
- Master's degree
- Presentation skills
22h
BaSE Specialist
UPS —Stansted
- Full-time
- Schematics
- Engineering
- Maintenance
- Annual leave
- Employee discount

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technical support specialist jobs near cambridge, eng

Technical Support Agent

POP Telecom -
Newmarket

Quick apply

Job details

Permanent | Full-time
From £26,000 a year

Benefits

Free parking
Employee discount
On-site parking

Qualifications

Technical support
IT support
Organisational skills
Telecommunication
Customer support
Communication skills

Full job description

Technical Support Advisor
Full-Time | Permanent | Office-Based

Job Overview

We are looking to recruit a motivated Technical Support Advisor to join our expanding telecoms team.

This is a full-time, permanent, office-based position suited to someone who is confident speaking with customers, comfortable using systems, and genuinely interested in developing technical knowledge within broadband and telecoms support.

Technical training will be provided, so previous telecoms experience is beneficial but not essential. However, the role would suit someone who enjoys understanding how things work, has an interest in technology, and is keen to develop practical troubleshooting skills in a customer support environment.

The role will involve helping customers with broadband, Wi-Fi, router, and connectivity issues, carrying out checks across internal systems and supplier portals, reviewing service information, and progressing the correct actions to support resolution.

This is a strong opportunity for someone with a logical mindset, good communication skills, and a genuine interest in building technical confidence within a specialist area of telecoms support.

Responsibilities

Deliver a high standard of technical support and customer service in a professional and efficient manner
Speak with customers by phone and email to diagnose broadband, Wi-Fi, router, and connectivity issues
Troubleshoot service problems in a clear, structured, and customer-friendly way
Carry out line, router, service, and account checks using internal systems and supplier portals
Help identify whether issues relate to Wi-Fi setup, equipment, service faults, line problems, or customer-side configuration
Raise, monitor, and progress faults, supplier actions, and internal tasks where required
Guide customers through basic technical steps in a calm and understandable manner
Handle minor customer service or basic administrative tasks, usually where they support the investigation or resolution of a technical issue
Accurately record customer contact, technical findings, actions taken, and next steps
Follow internal processes carefully to ensure issues are handled consistently and correctly
Build technical knowledge through training, practical experience, and day-to-day exposure to telecoms systems and support processes
Support the smooth handling of technical queries, faults, and service-related actions within the team
Contribute positively to the wider business and maintain a professional approach at all times

What We’re Looking For

Strong communication skills and a professional telephone manner
A genuine interest in technology and technical problem-solving
A logical and methodical approach to diagnosing issues
Confidence using systems, portals, and support tools
The ability and willingness to learn technical processes through training and practical experience
Good attention to detail and the ability to keep accurate records
The ability to remain calm and helpful when dealing with frustrated or confused customers
A proactive attitude and willingness to take ownership of issues
Reliability, professionalism, and good organisational skills
The ability to attend the office independently and consistently

We are interested in finding someone with the right attitude, communication skills, technical curiosity, and willingness to learn.

What We Offer

A full-time, permanent role within a growing telecoms company
Office-based work within a supportive team environment
Full technical training and ongoing support
Free on-site parking
Employee discount
Genuine opportunities for growth within the business
The opportunity to build practical knowledge of broadband services, Wi-Fi troubleshooting, supplier systems, fault diagnostics, and telecoms support processes

This is an excellent opportunity for someone who enjoys problem-solving, has an interest in technology, and wants to develop into a confident technical support professional within the telecoms industry.

Pay: From £26,000.00 per year

Benefits:

Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

technical support specialist jobs in cambridge, eng

Technical Support Agent

Information Technology/Assurance (IT/IA) Specialist Ill - Lakenheath, UK

Process Specialist

Technical Sales Support Coordinator

Cancer Support Specialist - Cambridge

Learning and Development Specialist

Supply Chain Coordinator

Trainee Account Manager

Maintenance Assistant

Control Panel Builder

Production Line Leader

Technologist

Customer Support Specialist (Apprenticeship)

Quality Assurance Administrator

Paid Social Innovation & Delivery Lead

People Partner - Global Entity Management

Executive Assistant

Solution Design Manager

Associate Field Application Specialist

BaSE Specialist

I want to receive the latest job alerts for technical support specialist in cambridge, eng

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