Support analyst Work, Jobs in Cannock, Sts (with Salaries)

App Support Analyst
TVS Supply Chain Solutions —Birmingham
- Full-time
- Hybrid work
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
16h
Junior MDM Analyst
TELESOFT LLC DBA CALERO —Cannock
- Full-time
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
Quick apply
10d
Service Desk Analyst / IT Support Help Desk Technician
nGeneration —Tipton
- £27,178 a year
- 12 hour shift
- Hospitality
- Microsoft Excel
- IT
- Annual leave
Quick apply
Intelligence Analyst
NetWatch Global —Birmingham
- £24,697 a year
- Full-time
- Hybrid work
- English
- Bachelor's degree
- IT
- Store discount
- Health & wellbeing programme
Quick apply
7d
Evaluation Analyst
West Midlands Combined Authority —Birmingham
- £40,539 - £45,342 a year
- Part-time
- Microsoft Excel
- Microsoft Office
- Analysis skills
- Annual leave
- Employee discount
2d
Senior 1st Line Support Analyst
Intercity Technology —Birmingham
- Hybrid work
- Windows
- Communication skills
- Employee assistance programme
Senior Support Analyst
SeadOak —Birmingham
- £26,000 - £30,300 a year
- Weekend availability
- Hybrid work
- Microsoft Outlook
- Software troubleshooting
- Windows
- Free parking
- Profit sharing
Quick apply
17h
Rents & Service Charge Analyst
Bromford —Wolverhampton
- £30,000 - £34,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Analysis skills
- Continuous improvement
- Employee assistance programme
- Sick pay
14d
IT Production Support Analyst
Corpay —Walsall
- Full-time
- Computer Science
- SQL
- Analysis skills
- Annual leave
- Life insurance
Junior QA Analyst
Correla —Solihull
- £25,000 a year
- Mentoring
- Communication skills
- SDLC
- Annual leave
14h
Global Investment Research, Content Management Group - Supervisory Analyst, Associate, Birmingham
Goldman Sachs —Birmingham
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
Data Analyst
2 Sisters Food Group —Birmingham
- Full-time
- Hybrid work
- Microsoft Excel
- Bakery
- Organisational skills
- Annual leave
- Employee assistance programme
SMR Performance Analyst
RAC —Walsall
- Hybrid work
- SQL
- Analysis skills
- Presentation skills
- Annual leave
- Flexible schedule
10d
Quality Assurance Analyst
SecureTrust —Solihull
- £27,000 - £30,000 a year
- Financial services
- Annual leave
9d
Client Advisory Analyst
LGPS Central —Monmore Green
- Full-time
- Hybrid work
- Microsoft Excel
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
10d
Advisory Services Graduate (Multiple locations)
AECOM —Birmingham
- Full-time
- Hybrid work
- In-person
- Communication skills
- Marketing
5d
Data Quality Officer
West Midlands Fire Service —Birmingham
- £35,412 - £37,280 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Oracle
- Free parking
- Employee assistance programme
9d
Graduate Analyst Pool
SecureTrust —Solihull
- Computer Science
- SQL
- Analysis skills
Junior Data Analyst - Apprentice
BCA —Wolverhampton
- £16,685 a year
- Full-time
- Microsoft Excel
- Employee assistance programme
- Employee discount
Quick apply
1d
Business Improvement Insight Analyst
RAC —Walsall
- Hybrid work
- SQL
- Analysis skills
- Communication skills
- Annual leave
- Employee discount
1d

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support analyst jobs near cannock, sts

App Support Analyst

TVS Supply Chain Solutions -
Birmingham

Quick apply

Job details

Permanent | Full-time
16 hours ago

Benefits

Free parking
Health & wellbeing programme
Additional leave
Cycle to work scheme
Annual leave
Company pension
Employee discount
Referral programme
Car scheme
Sick pay
On-site parking

Qualifications

Communication skills
Information Technology

Full job description

Job Description:

This role is responsible for the support of several bespoke in house applications that are utilised in warehouse and logistics operations and functions. Providing functional support to the business users for assigned applications and processes, including troubleshooting, working with technical teams ,including a remote centre of excellence, and internal customers to provide quality and timely resolution for all issues raised.

Main Duties & Responsibilities:

Responsible for the maintenance of up-to-date documentation and materials including, work instructions for support related activity.
Recognised across the organisation as a resource for resolving application related issues.
Responsible for small projects.
Quality testing of application changes and bug fixes.
Work with 3rd parties to ensure quality and timely delivery of incident and problem resolution.
Functional support for assigned area/s, using help desk tool to manage tickets. Resolve incidents and manage problems through to resolution.
Communicate effectively with business users, ensuring service level for ticket type is adhered to and escalations are done appropriately.
Build relationships with service providers and developers to ensure ticket resolution is managed efficiently.
Execute testing of bug fixes and Change Requests and document results. Provide sign off confirmation to Business Applications Manager.
Execute system configuration activities and create/maintain related documentation.
Manage small projects (e.g. customer interfaces or individual Change Request) from requirements capture through to successful implementation.
Develop sound understanding of assigned applications/processes including data and configuration in order to provide on-going support in a live environment.
Support Organisation and Change Management, security, training and communication efforts.
Provide roll-out support and training where necessary.
Provide required support of master data requests to Master Data team.

Required Knowledge, Skills, Qualifications, and Experience:

The ideal candidate will have a relevant qualification from Level 3 up to and including degree level in an IT related discipline
Candidates will have an interest in application support, with an inquisitive mind, a desire to analyse issues and have a problem solving mindset.
Excellent written and verbal communication skills

In return for your hard work, we offer excellent career progression opportunities and a professional environment where you can acquire, use, and continue developing your skills.

Your package will include:

Company pension scheme
Company sick pay
25 days annual leave (plus 8 bank holidays)
Holiday buy-back scheme (5 additional days available)
Salary sacrifice car scheme - A cost-effective way to lease a new car via salary sacrifice (subject to meeting minimum earnings eligibility criteria).
Long Service Award scheme
Reward & Recognition scheme
Death in service benefit
Access to over 100 online courses to support your continuous and professional development
Employee benefits platform, offering:
Discounts and offers for a range of recognisable brands and outlets
Employee Assistance Service
Advice and life coach portal with tips on mindfulness and meditation
Free onsite parking

At TVS SCS we encourage and support our employees to realise their potential. They are empowered to take initiative and achieve high impact results that really make a difference to our business and our customers.

If you require any adjustments to allow you take a full and active part in the selection process, please notify us as part of your application. Please note TVS Supply Chain Solutions is an Equal Opportunities Employer.

TVS have signed the Armed Forces covenant and are a forces friendly employer.

Benefits:

Additional leave
Company pension
Cycle to work scheme
Health & wellbeing programme
Referral programme
Sick pay

Work Location: Hybrid remote in Birmingham (West Midlands)

Quick apply

Refine Your Search

support analyst jobs in cannock, sts

App Support Analyst

Junior MDM Analyst

Service Desk Analyst / IT Support Help Desk Technician

Intelligence Analyst

Evaluation Analyst

Senior 1st Line Support Analyst

Senior Support Analyst

Rents & Service Charge Analyst

IT Production Support Analyst

Junior QA Analyst

Global Investment Research, Content Management Group - Supervisory Analyst, Associate, Birmingham

Data Analyst

SMR Performance Analyst

Quality Assurance Analyst

Client Advisory Analyst

Advisory Services Graduate (Multiple locations)

Data Quality Officer

Graduate Analyst Pool

Junior Data Analyst - Apprentice

Business Improvement Insight Analyst

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