Track manager Work, Jobs in Cardiff, Wls (with Salaries)

Customer Experience Manager
Jalla Transport & Mobility Services Ltd. —Cardiff
- £25,420.00 - £58,449.50 a year
- Full-time
- Spanish
- Customer service
- Data analysis skills
- Flexitime
Quick apply
1d
Contracts Manager
Watkin Jones —Cardiff
- Full-time
- Hybrid work
- Business development
- Project management
- Contracts
- Annual leave
- Employee discount
Quick apply
4h
Customer Experience Manager
ArribaCom Communications Ltd. —Cardiff
- £25,420.00 - £58,449.50 a year
- Full-time
- Spanish
- Data analysis skills
- English
- Health & wellbeing programme
- Flexitime
Quick apply
1d
Ground Theoretical Knowledge Instructor
Bristol Groundschool International Ltd. —Clevedon
- £50,000 a year
- Full-time
- Hybrid work
- Analysis skills
- In-person
- Teaching
- Free parking
- Work from home
Quick apply
6d
Investigations Manager - Core - Welsh Desirable
Independent Office for Police Conduct —Cardiff
- £64,301 a year
- Hybrid work
- Analysis skills
- Presentation skills
- Training & development
- Annual leave
- Employee assistance programme
4h
Business Case Manager
Office for National Statistics —Newport
- £56,861 a year
- Full-time
- Hybrid work
- Presentation skills
- Leadership
- Analytics
13d
Senior Communications Manager
OFGEM —Cardiff
- £52,397 - £62,699 a year
- Full-time
- Hybrid work
- Presentation skills
- Annual leave
- Flexible schedule
4d
Store Manager
Aldi —Cardiff
- £52,910 - £69,000 a year
- Recruiting
- Retail management
- Annual leave
Strategic Accounts Executive
Tes Global —Llantrisant
- £60,000 - £65,000 a year
- Full-time
- Hybrid work
- CRM software
- Business development
- Travel
Quick apply
1d
Client Services Manager
AFH Financial Group —Cardiff
- Full-time
- Supervising experience
- Team management
- Organisational skills
- Employee discount
Senior Client Solutions Manager
ArribaCom Communications Ltd. —Cardiff
- £46,876 - £65,000 a year
- Full-time
- Salesforce
- Data analysis skills
- Analysis skills
- Health & wellbeing programme
Quick apply
1d
International Sales Manager
Wescom Group —Cardiff
- From £45,000 a year
- Full-time
- Hybrid work
- Business development
- Travel
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
Process Engineer
Eakin Healthcare —Cardiff
- £40,000 - £50,000 a year
- Full-time
- Engineering
- Continuous improvement
- No degree
- Free parking
Quick apply
6d
Value Stream Leader - Day Shift
Cytiva —Cardiff
- Full-time
- Engineering
- Continuous improvement
- In-person
- Annual leave
12d
Assistant Weddings and Events Manager
Ridgeway Golf Club —Caerphilly
- From £25,420 a year
- Weekend availability
- Bar
- Supervising experience
- Organisational skills
- Free parking
Quick apply
7h
Quality Technician
Pets Choice Ltd —Cardiff
- Full-time
- Continuous improvement
- Quality control
- In-person
- Health & wellbeing programme
- Employee discount
Quick apply
5d
Account Manager
Smiths Gloucester Limited —Cardiff
- CRM software
- Free parking
- Employee discount
Quick apply
8d
Health & Safety Officer
MS-Group Limited —Cardiff
- £32,000 - £38,000 a year
- Travel
- Annual leave
- Employee discount
Quick apply
Research Assistant (Data Manager)
Cardiff University —Cardiff
- £33,951 - £36,636 a year
- Full-time
- Hybrid work
- University
- Communication skills
- Annual leave
Home adaptations team leader
Bridgend County Care and Repair —Bridgend
- £34,542 a year
- Full-time
- Management
- Programmable logic controllers
- In-person
- Annual leave
Quick apply
1d

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Customer Experience Manager

Jalla Transport & Mobility Services Ltd.
Cardiff

Quick apply

Job details

Permanent | Full-time
£25,420.00 - £58,449.50 a year
1 day ago

Benefits

Casual dress
Employee mentoring programme
Flexitime

Qualifications

Spanish
Customer service
Data analysis skills
Internal department liaison
English
Performance management
Analysis skills
Supervising experience
Continuous improvement
Continuous improvement cycles oversight
Customer interaction
Training & development
Leadership
Team motivation leadership
Communication skills

Full job description

Job Overview

We are seeking a dynamic and energetic Customer Experience Manager to lead our customer service team and elevate the overall experience for our clients. In this pivotal role, you will drive initiatives to enhance customer satisfaction, foster a positive service environment, and ensure that every interaction reflects our commitment to excellence. Your leadership will inspire your team to deliver outstanding service, while your analytical skills will help identify opportunities for continuous improvement. If you thrive in a fast-paced setting and are passionate about creating memorable customer journeys, this is the perfect opportunity for you to make a meaningful impact.

Responsibilities

Lead, supervise, and motivate a diverse team of customer service representatives to achieve high performance standards.
Develop and implement strategies to improve customer satisfaction metrics and streamline service processes.
Analyze customer feedback, service data, and operational reports to identify trends and areas for enhancement.
Foster a positive team environment through coaching, training, and ongoing development initiatives.
Collaborate with cross-functional teams to resolve complex customer issues promptly and effectively.
Ensure clear communication of policies, procedures, and expectations across the team in multiple languages including English and Spanish.
Monitor daily operations to maintain service quality standards and compliance with company policies.

Skills

Multilingual proficiency in English and Spanish is essential for effective communication with diverse customer bases.
Strong analysis skills to interpret data, identify patterns, and develop strategic solutions.
Proven management experience with a track record of supervising teams and leading projects successfully.
Excellent communication skills to articulate ideas clearly and foster teamwork across departments.
Demonstrated leadership abilities with a focus on motivating staff, managing performance, and driving results.
Ability to handle multiple priorities efficiently while maintaining attention to detail in a fast-paced environment.
Supervising experience that showcases your capacity to guide teams towards shared goals while promoting a culture of continuous improvement.

Join us as a Customer Experience Manager and be at the forefront of delivering exceptional service experiences that delight customers worldwide!

Pay: £25,420.00-£58,449.50 per year

Benefits:

Casual dress
Employee mentoring programme
Flexitime

Work Location: In person

Quick apply

Refine Your Search

track manager jobs in cardiff, wls

Customer Experience Manager

Contracts Manager

Customer Experience Manager

Ground Theoretical Knowledge Instructor

Investigations Manager - Core - Welsh Desirable

Business Case Manager

Senior Communications Manager

Store Manager

Strategic Accounts Executive

Client Services Manager

Senior Client Solutions Manager

International Sales Manager

Process Engineer

Value Stream Leader - Day Shift

Assistant Weddings and Events Manager

Quality Technician

Account Manager

Health & Safety Officer

Research Assistant (Data Manager)

Home adaptations team leader

I want to receive the latest job alerts for track manager in cardiff, wls

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