Support officer Work, Jobs in Cardington, Shr (with Salaries)

Counselling Support/Client Liaison Officer
Axis Counselling —Shrewsbury
- £24,752 a year
- Part-time
- CRM software
- Databases
- In-person
- Health & wellbeing programme
- Sick pay
Quick apply
1d
Facilities and Operations Support Assistant
Hands Together Ludlow —Ludlow
- £25,547 a year
- Part-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
Quick apply
8d
HR Officer
OV Group —Tenbury
- £30,000 - £35,000 a year
- Full-time
- Human resources
- Data entry
- Recruiting
- Free parking
- Health & wellbeing programme
Quick apply
8d
Executive Assistant to the Chief Executive
Naveriq Limited —Shrewsbury
- £28,000 - £32,000 a year
- Full-time
- English
- Research
- Microsoft Office
- Annual leave
- Flexitime
Quick apply
9d
Administration/HR Officer
Parental Education Growth Support (PEGS) —Shrewsbury
- From £12.71 an hour
- Part-time
- Administrative experience
- Human resources
- Computer skills
- Free parking
- Health & wellbeing programme
Quick apply
Maternity Digital Support Officer
The Shrewsbury and Telford Hospital NHS Trust —Telford
- £28,392 - £31,157 a year
- Full-time
- Communication skills
21h
Exams and Data Officer
Shropshire Council —Shrewsbury
- Full-time
- School
Clerical Officer - Outpatient Scheduling Team
The Shrewsbury and Telford Hospital NHS Trust —Shrewsbury
- £25,272 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
12d
Administration and Invoicing Assistant
Sure City Limited —Newtown
- £16 - £18 an hour
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Business Support Officer
Midlands Partnership University NHS Foundation Trust —Shrewsbury
- £28,392 - £31,157 a year
- Part-time
- Administrative experience
- Driving
- Contracts
8d
Area support officer
Bardwood —Newtown
- £12.71 an hour
- Full-time
- Conflict management
- In-person
Quick apply
HTP Clinical Project Support Officer
The Shrewsbury and Telford Hospital NHS Trust —Shrewsbury
- £28,392 - £31,157 a year
- Full-time
3d
Technical Officer
Shropshire Council —Shrewsbury
- £34,434 a year
- Weekend availability
Local Authority Designated Officer (LADO)
Telford and Wrekin Council —Telford
- £51,726 - £54,856 a year
- Full-time
- Experience working with children
- Communication skills
- Annual leave
4d
Pensions Officer
Shropshire Fire and Rescue Service —Shrewsbury
- From £47,181 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Free parking
- Flexible schedule
Employment Officer
Shropshire Council —Telford
- £28,598 a year
- Full-time
Insight Officer
Shropshire Council —Shrewsbury
- £37,280 - £39,152 a year
8d
Housing Officer Days
Maninplace Estate Ltd —Telford
- £27,976 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
- Annual leave
Senior Housing Support Officer
Shropshire Council —Bridgnorth
- £34,434 - £36,363 a year
- Full-time
- Annual leave
11d
HR Officer
Marches Academy Trust —Shrewsbury
- £32,061 - £33,699 a year
- Full-time
- Human resources
- Recruiting
- Organisational skills
- Free parking
Quick apply
4d

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Counselling Support/Client Liaison Officer

Axis Counselling
Shrewsbury

Quick apply

Job details

Part-time
£24,752 a year
1 day ago

Benefits

Health & wellbeing programme
Sick pay

Qualifications

CRM software
Stakeholder liaison
Patient appointment coordination
GCSE
Filing
Databases
Appointment booking and call handling
Office experience

Full job description

Counselling Support/Client Liaison Officer

Job Description

Hours: 35 hrs per week (with one late night till 7.30 pm included - times can be negotiated)

Salary: £24,752

Location: Shrewsbury (Across Telford & Wrekin and Shropshire where required)

Holidays: 26 days plus statutory holidays per annum to be calculated pro rata to hours worked

Reports to: Counselling Service Manager

OVERALL PURPOSE OF THE JOB:

To provide administrative support within a counselling service which offers specialist services to survivors of sexual abuse. The post holder will undertake the role of Counselling Support/Client Liaison Officer as directed by the Counselling Manager, and work in accordance with Axis Counselling Policies and Procedures. The role will involve working closely with Counsellors and liaising with clients.

Main Duties and Responsibilities:

· Create and manage online appointments and diary for clients and counsellors

· Manage paperwork for client files and produce palm packs, Initial Assessment (IA) packs and other counselling paperwork for counsellors to be readily available

· Ensure Counsellors are provided with all client files and paperwork for each appointment and that these are filed appropriately when returned

· Communicate regularly with counsellors

· Input all relevant information on Client Management system

· Liaise regularly with Line Manager re systems and processes

· Keep safe storage and handling of all sensitive information. Ensure prompt shredding

· Telephone and email management – handle reception desk calls and enquiries.

· Liaise with clients – ensure their needs are met appropriately when booking appointments

· Ensure smooth and professional communications with clients and referrers and agencies

· Monitor and requisition stationery and consumables

· Ensure all client files are archived appropriately

· Liaise with Clinical Lead with any client clinical issues and therapist allocation

· To respect and abide by Axis Counselling’s Policy on Client Confidentiality

· Allowing clients into the building for F2F appointments

Online Management System

Ø Input all initial referral and appointments onto Database

Ø Ensure e-letters and texts are kept up to date

Ø Send customised texts and letters to clients and referrers

Ø Manage online appointment calendar via Teams

Ø Create appointments slots

Ø Book and manage Counselling appointments

Ø Ensure referral and registration records are up to date

Ø Keep database up-to-date daily

Ø Record on system any contact with clients and label contact method, duration and type accordingly

Ø Ensure any technical issues are reported immediately to your line manager.

Ø Record all counsellor daily returns and attendance reports

Ø Manage the counselling@ account jointly with team and ensure all emails are addressed as swiftly as possible.

Please note: Appropriate training will be provided for using our Online CRM and other systems necessary to undertake this role.

The post will be reviewed six months and following consultation with the post holder duties may change or be developed subject to available funding and the needs of the service

WE DO NOT ACCEPT CV'S - PLEASE VISIT THE VACANCY PAGE ON OUR WEBSITE WWW.AXISCOUNSELLING.ORG.UK/VACANCIES TO DOWNLOAD OUR APPLICATION FORM. THANK YOU

Job Type: Part-time

Pay: £24,752.00 per year

Benefits:

Health & wellbeing programme
Sick pay

Work Location: In person

Quick apply

Refine Your Search

support officer jobs in cardington, shr

Counselling Support/Client Liaison Officer

Facilities and Operations Support Assistant

HR Officer

Executive Assistant to the Chief Executive

Administration/HR Officer

Maternity Digital Support Officer

Exams and Data Officer

Clerical Officer - Outpatient Scheduling Team

Administration and Invoicing Assistant

Business Support Officer

Area support officer

HTP Clinical Project Support Officer

Technical Officer

Local Authority Designated Officer (LADO)

Pensions Officer

Employment Officer

Insight Officer

Housing Officer Days

Senior Housing Support Officer

HR Officer

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