Technical support occupations Work, Jobs in Carnwath, Slk (with Salaries)

Technical Support Analyst
E-Max Systems —East Kilbride
- Up to £26,000 a year
- Full-time
- Customer service
- ERP systems
- No experience needed
Quick apply
5h
NOC Analyst
Computershare —Edinburgh
- 12 hour shift
- Hybrid work
- Linux
- In-person
- Communication skills
- Work from home
IT Support Engineer
RG Computers —Penicuik
- £20,000 - £23,000 a year
- Full-time
- Hybrid work
- Customer service
- Windows
- Computer networking
- Free parking
- Work from home
Quick apply
5d
NOC Analyst (10pm-6am)
Computershare —Edinburgh
- Weekend availability
- Hybrid work
- Linux
- Communication skills
- Work from home
13d
IT Support Technician
Eurostampa UK —Cumbernauld
- Full-time
- Communication skills
- Free parking
- Employee assistance programme
1d
Onsite Technical Services
Fujitsu —Edinburgh
- Full-time
- Bar
- Windows
- Microsoft Office
7d
1st/2nd Line Support Technician
Entire IT Solutions —Edinburgh
- £24,000 - £28,000 a year
- Full-time
- Azure
- Customer service
- Windows
Quick apply
1d
G3 Service Centre Engineer
South Lanarkshire Council —South Lanarkshire
- £25,336 - £25,895 a year
- Part-time
- Military
- English
- Annual leave
- Employee assistance programme
5d
Technical Support Assistant (2 Posts Incl 1 Temp) - REQ06098
North Lanarkshire Council —Motherwell
- £31,541 - £34,307 a year
- Temporary
- Communication skills
- Annual leave
1d
Digital Helpdesk Apprentice
QA Apprenticeships —Bellshill
- £18,000 a year
- Full-time
Technical Training Manager
Bright Ascension —Edinburgh
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Sales
- Java
- Project management
- Annual leave
- Flexible schedule
Quick apply
7d
Sonata Application Support Engineer
Cognizant —Edinburgh
- Full-time
- Hybrid work
- SQL
- Continuous improvement
- Agile
1d
IT Support Apprentice
Texaport —Edinburgh
- £25,000 a year
- Azure
- IT
- Communication skills
Quick apply
8d
IT Apprenticeship
RM Education Limited —Bellshill
- Hybrid work
- IT
- Annual leave
Deskside Support Engineer (Edinburgh)
Seven Investment Management —Edinburgh
- Azure
- Customer service
- Microsoft Office
Client Service Product Support Specialist - PMS
Clearwater Analytics, Ltd. —Edinburgh
- Bachelor's degree
- Front desk
- Accounting
Quick apply
F&C 5025 - G3 Service Centre Engineer (604162) - 5025
South Lanarkshire —Hamilton
- £25,336 - £25,895 a year
- Temporary
- Military
- English
- Annual leave
- Employee assistance programme
5d
IT Service Desk Analyst - Edinburgh
Anderson Strathern —Edinburgh
- Windows
- Microsoft Office
- Continuous improvement
12d
Tier 2 Escalation Specialist
Smartsheet —Edinburgh
- Remote
- CRM software
- Salesforce
- Java
- Flexitime
9d
IT Airport Engineer - Edinburgh Airport
ESP Global Services Limited —Inverleith
- £25,114.96 a year
- Customer service
- Travel
- IT
Quick apply

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technical support occupations jobs near carnwath, slk

Technical Support Analyst

E-Max Systems
East Kilbride

Quick apply

Job details

Permanent | Full-time
Up to £26,000 a year
5 hours ago

Qualifications

Crystal Reports
Customer service
ERP systems
No experience needed
Technical support
SQL
TeamViewer
IT
Linux
Application support
Communication skills
Help desk

Full job description

Tier 1 Support Analyst - OFFICE BASED

Company: E-Max Systems Ltd
Location: Office-based – Suite 17/18, Arx House, James Watt Avenue, East Kilbride, G75 0QD
Working Hours: Monday to Friday, 09:00 – 17:00

About E-Max
E-Max Systems is a leading provider of ERP business software solutions for small to medium-sized companies. Throughout our 28-year history, we have provided successful solutions to hundreds of clients in manufacturing, engineering, and associated industries.

We develop, deliver and support our software solutions from our three office locations across the UK and Australia. Our team of experienced Analysts, product specialists and developers are focused on helping our customers achieve a competitive advantage through the power of our software and industry expertise.

Due to expansion, an exciting opportunity has arisen for someone new to join our team.

As a Support Analyst, you will be the first point of contact for customers seeking technical assistance. Your role will be to provide basic troubleshooting and support for our ERP solutions, assisting users with common issues, escalating more complex cases, and ensuring a smooth user experience. This position is ideal for someone with strong problem-solving skills, effective communication, and a genuine interest in technology and customer service.

What we are looking for
E-Max Systems is looking to expand our Support Desk with the addition of a Tier 1 Support Analyst. This role is ideal for someone who enjoys problem-solving, communicating with users, and working as part of a fast-paced support team.

Key Responsibilities

Inbound and outbound call handling
Managing incoming support tickets, including creation, escalation, and closure
Handling live chat queries throughout the day in tandem with calls and ticket management
Escalating internal tickets via dedicated channels (Microsoft Teams)
Providing first-line support to customers in a professional and timely manner

Required Skills & Experience

IT literate with a strong interest in technology
Experience working within a support or service desk environment
Ability to pickup software quickly
Strong verbal and written communication skills (phone, email, Teams, and live chat)
A hard-working, self-motivated individual
A team player who understands the importance of communication
Ability to follow direction and processes from management

Desirable skills (But Not Essential)

The following experience is not required, but would be beneficial:

SQL
Linux
Crystal Reports
ERP system experience

Provided

Laptop
Headset
ERP System Training

Benefits

Lunch provided every second Friday
Water / Coffee & Tea / Breakfast provided daily
Company-wide Activities and Socials three times a year
Onsite electric vehicle charging available

Why Join E-Max Systems?

Office-based role in East Kilbride
Supportive team environment
Opportunity to grow and develop within an established IT support function

If you’re motivated, reliable, and looking to build or continue your career in IT support, we’d love to hear from you.
Contact: Drew McNamara (Operations Director)
Email: [email protected]

Job Types: Full-time, Permanent

Pay: Up to £26,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

technical support occupations jobs in carnwath, slk

Technical Support Analyst

NOC Analyst

IT Support Engineer

NOC Analyst (10pm-6am)

IT Support Technician

Onsite Technical Services

1st/2nd Line Support Technician

G3 Service Centre Engineer

Technical Support Assistant (2 Posts Incl 1 Temp) - REQ06098

Digital Helpdesk Apprentice

Technical Training Manager

Sonata Application Support Engineer

IT Support Apprentice

IT Apprenticeship

Deskside Support Engineer (Edinburgh)

Client Service Product Support Specialist - PMS

F&C 5025 - G3 Service Centre Engineer (604162) - 5025

IT Service Desk Analyst - Edinburgh

Tier 2 Escalation Specialist

IT Airport Engineer - Edinburgh Airport

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