Customer experience manager Work, Jobs in Castleside, Dur (with Salaries)

Sales & Logistics Administrator
Devine Chemicals Ltd —Consett
- £30,000 - £38,000 a year
- Full-time
- CRM software
- Microsoft Outlook
- Databases
Quick apply
Contract Manager
DFP Services Ltd —Durham
- Up to £42,000 a year
- Overtime
- Computer literacy
- Contracts
- Computer skills
- Free parking
Quick apply
14d
Trampoline Park Centre Manager
Jump 360 Newcastle —Newcastle upon Tyne
- £30,000 - £35,000 a year
- Weekend availability
- Management
- Team management
- In-person
Quick apply
6d
Customer Account Co-ordinator
EPICURIUM LTD —Consett
- £26,500 - £28,750 a year
- Full-time
- Salesforce
- Analysis skills
- Financial services
- Free parking
- Employee discount
Quick apply
6d
Courier Manager
William Smith Group 1832 —Barnard Castle
- £38,000 - £47,000 a year
- Full-time
- Continuous improvement
- Organisational skills
- In-person
- Free parking
- Employee assistance programme
Quick apply
Sales Assistant at Tesco
Consett Genesis Tesco Extra —Consett
- £11.15 - £12.71 an hour
- Temporary
- Merchandising
Quick apply
Operations Manager
ABM UK —Cramlington
- £41,000 - £42,800 a year
- Full-time
- Customer service
- Computer literacy
- Computer skills
- Employee discount
Quick apply
Estates Administration Coordinator
The Auckland Project —Bishop Auckland
- £30,000 a year
- Full-time
- Microsoft Powerpoint
- Customer service
- Databases
- Free parking
- Annual leave
Quick apply
14d
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Newcastle upon Tyne
- £3,800 a month
- Full-time
- Sales
Quick apply
Administrative Assistant - Helpdesk/ Planned Maintenance - FM industry
Enertech FM Limited —Hebburn
- Up to £30,000 a year
- 8 hour shift
- Microsoft Word
- Accounting
- In-person
Quick apply
14d
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Newcastle upon Tyne
- £3,800 a month
- Full-time
Quick apply
Customer Experience Advisor
FlooringSuperstore.com —Bishop Auckland
- £13 an hour
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Organisational skills
- Free parking
- Store discount
Quick apply
7d
Manager
The Falcon Inn —Prudhoe
- £28,000 - £42,000 a year
- Full-time
- Writing skills
- Data analysis skills
- Supervising experience
- Free parking
Quick apply
Property Manager
Pat Robson & Co —Newcastle upon Tyne
- Up to £34,000 a year
- Weekend availability
- Hybrid work
- Driving
- Accounting
- Communication skills
- Annual leave
- Flexible schedule
Quick apply
7d
Outbound Sales Representative
Normec UK —Consett
- £26,600 a year
- Monday to Friday
- Organisational skills
- Communication skills
1d
Sales Team Manager
TROO LTD —Sunderland
- £42,000 - £50,000 a year
- Full-time
- CRM software
- Computer literacy
- Continuous improvement
- Gym membership
- Referral programme
Quick apply
13d
Sales Team Lead - North East, UK
Modern Milkman —Gateshead
- £32,000 - £55,000 a year
- Weekend availability
- Team management
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Operations Manager
Demeter Limited —Sedgefield
- £40,000 - £43,000 a year
- Full-time
- Inventory control
- Customer service
- Analysis skills
- Free parking
Quick apply
5d
Store Supervisor (Newcastle Upon Tyne)
Pop Mart UK —Newcastle upon Tyne
- £30,000 a year
- Weekend availability
- Customer service
- English
- Organisational skills
- Employee assistance programme
- Flexible schedule
Quick apply
Accommodation Manager
Rengen Developments —Newcastle upon Tyne
- £35,000 - £42,000 a year
- Full-time
- Hotel
- Administrative experience
- Data entry
Quick apply
1d

I want to receive the latest job alerts for customer experience manager in castleside, dur

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer experience manager jobs near castleside, dur

Sales & Logistics Administrator

Devine Chemicals Ltd
Consett

Quick apply

Job details

Permanent | Full-time
£30,000 - £38,000 a year

Benefits

Company pension
Private medical insurance
On-site parking

Qualifications

CRM software
Sales support
Import/export documentation
Customer service call handling
Microsoft Outlook
Inbound customer enquiry call handling
Supply chain
Administrative support experience
Filing
Microsoft Office Suite
ISO 9001
Databases
Management reporting
Customer support
Customer interaction
Order processing
Communication skills
Supply chain customer service

Full job description

Sales & Logistics Administrator

Location: Consett, County Durham

Job Type: Full-Time, Permanent

Salary: £30,000 - £38,000 per annum (depending on experience)

About Us: Devine Chemicals is a growing international manufacturer and distributor of specialty chemical additives supplying the construction, coatings, adhesives, sealants and industrial markets.

Operating from the UK with established businesses in UK as well as Europe and North America, we pride ourselves on delivering exceptional customer service, technical expertise and reliable supply chain solutions to customers worldwide.

We are seeking an experienced and highly organised Sales & Logistics Administrator to support our UK, European (BV) and US (LLC) operations.

This is a key role within the business, supporting sales order processing, customer service, logistics coordination and administration activities across multiple international markets.

The Role: The successful candidate will be responsible for the efficient processing of customer orders, coordinating deliveries, managing logistics activities both domestic and international and ensuring excellent customer service standards are maintained.

The role requires excellent attention to detail and the ability to work effectively in a fast-paced business environment.

A knowledge of Sage 200 would be advantageous.

Key Responsibilities:

Sales Order Processing

* Process customer sales orders accurately using Sage 200.

* Generate quotations, sales orders, delivery notes and invoices.

* Maintain customer account information and pricing structures.

* Monitor order progress and communicate updates to customers.

* Liaise with the sales team regarding customer requirements and order status.

* Resolve customer queries relating to orders, deliveries and invoicing.

Logistics & Supply Chain Coordination

* Arrange UK, European and international shipments.

* Coordinate deliveries with freight forwarders, hauliers and courier companies.

* Track shipments and proactively manage delivery issues.

* Work closely with warehouse personnel to ensure timely dispatch of goods.

* Assist with stock administration and inventory reporting.

* Support import and export activities where required.

Import / Export Documentation

* Prepare and review export documentation including:

* Commercial invoices

* Packing lists

* Certificates of Origin

* Shipping documentation

* Customs paperwork

* Ensure compliance with customer and destination country requirements.

Customer Service & Administration

* Act as a primary point of contact for customers and suppliers.

* Manage incoming telephone calls and email enquiries.

* Maintain accurate customer records and filing systems.

* Assist with supplier administration and onboarding documentation.

* Support Directors and Managers with general administrative duties.

* Maintain internal systems and reporting databases.

Reporting & Business Support

* Produce sales and logistics reports.

* Maintain KPI and operational reporting data.

* Support month-end administration processes.

* Assist with internal audits and quality management documentation.

* Ensure data accuracy across Sage 200 and associated systems.

Essential Requirements:

* Minimum 3 years’ experience in a sales administration, logistics administration or customer service administration role.

* Experience processing customer orders from receipt through to invoicing.

* Experience coordinating deliveries and logistics activities.

* Excellent Microsoft Office skills, particularly Excel and Outlook.

* Strong organisational and multitasking abilities.

* Excellent communication and customer service skills.

* High level of accuracy and attention to detail.

* Ability to work independently and as part of a team.

Desireable Experience:

* Manufacturing, chemical, construction materials or industrial distribution experience.

* Experience supporting international customers and shipments.

* Knowledge of import and export documentation and customs procedures.

* Understanding of Incoterms and international trade.

* Strong working knowledge of Sage 200.

* Experience with CRM systems.

* Experience working within an ISO 9001 environment.

Personal Attributes:

* Highly organised and methodical.

* Professional and customer-focused.

* Positive and proactive approach.

* Strong problem-solving skills.

* Reliable and dependable.

* Comfortable working in a fast-moving business environment.

* Able to build strong relationships with customers, suppliers and colleagues.

What We Offer:

* Competitive salary based on experience.

* Company pension scheme.

* Company Health Insurance scheme

* 25 days holiday plus statutory holidays.

* Career progression opportunities within a growing international business.

* Supportive team environment.

* Exposure to UK, European and North American operations.

* Secure long-term employment within an expanding company.

Working Hours: Monday to Friday 8:30am – 5:00pm

Application Process:

Please submit your CV together with a brief covering letter outlining your experience with sales order processing, logistics administration, customer service and if appropriate, usage of Sage 200.

Pay: £30,000.00-£38,000.00 per year

Benefits:

Company pension
On-site parking
Private medical insurance

Work Location: In person

Quick apply

Refine Your Search

customer experience manager jobs in castleside, dur

Sales & Logistics Administrator

Contract Manager

Trampoline Park Centre Manager

Customer Account Co-ordinator

Courier Manager

Sales Assistant at Tesco

Operations Manager

Estates Administration Coordinator

JUNIOR SALES ADVISOR

Administrative Assistant - Helpdesk/ Planned Maintenance - FM industry

JUNIOR SALES CONSULTANT

Customer Experience Advisor

Manager

Property Manager

Outbound Sales Representative

Sales Team Manager

Sales Team Lead - North East, UK

Operations Manager

Store Supervisor (Newcastle Upon Tyne)

Accommodation Manager

I want to receive the latest job alerts for customer experience manager in castleside, dur

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected