Customer care manager Work, Jobs in Cheadle, Gtm (with Salaries)

Assistant Club Manager - Pure Padel Stockport
Pure Padel Clubs Limited —Macclesfield
- £30,000 - £32,000 a year
- Full-time
- Hospitality
- Sales
- Customer service
- Free parking
- Store discount
Quick apply
1d
Operations Manager
Quarrybank Group —Cheadle
- £40,000 - £45,000 a year
- Full-time
- CRM software
- Business development
- Continuous improvement
Quick apply
8d
Central Services Team Leader
Colby River —Altrincham
- £32,500 a year
- Microsoft Word
- Microsoft Outlook
- Team management
- Annual leave
- Work from home
Quick apply
7d
Customer Service Manager
The Splash Lab —Stockport
- From £50,000 a year
- Full-time
- Management
- English
- Supervising experience
- Free parking
Quick apply
Business Development Manager (Field Sales)
Clear Business —Manchester
- Up to £40,000 a year
- Full-time
- Business development
- Time management
- Employee discount
Quick apply
Senior Retail Display Installations Project Manager
100% Group Ltd —Manchester
- £38,000 - £40,000 a year
- Hybrid work
- Microsoft Word
- Organisational skills
- Communication skills
Quick apply
Store Manager
KHAADI —Manchester
- £35,000 - £55,000 a year
- 8 hour shift
- Customer service
- Analysis skills
- Bachelor's degree
- Annual leave
- Employee discount
Quick apply
Executive Assistant (Chief Digital Officer)
Lloyds Banking Group —Manchester
- £78,098 - £91,880 a year
- Full-time
- Hybrid work
- Communication skills
3d
Retail Store Manager
P.Louise —Trafford
- £35,000 - £40,000 a year
- Full-time
- Organisational skills
- In-person
- Training & development
- Employee discount
Quick apply
Customer Experience Director
Stellify —Manchester
- £110,000 a year
- Full-time
- Team management
Quick apply
Corporate Case Manager
Together —Cheadle
- Full-time
- Customer service
Quick apply
8d
Direct Sales Team Leader
G P Promotions —Manchester
- £300 - £1,500 a week
- Part-time
- Customer service
- No experience needed
- Team management
- Referral programme
Quick apply
12d
Senior Operations Manager -HV
OCS Group —Salford
- No degree
- Contracts
- Leadership
Quick apply
Project Manager
Didsbury Engineering Co Ltd —Wilmslow
- £40,000 - £45,000 a year
- Full-time
- PMP
- Engineering
- Bachelor's degree
- Free parking
- Flexitime
Quick apply
7d
Customer Service Manager
Morrisons —Stockport
- Customer service
- Team management
- Training & development
- Employee discount
Quick apply
Office Manager - FTC 12 Months
Grace Media —Manchester
- £32,000 a year
- Weekend availability
- Hybrid work
- English
- Microsoft Office
- Human resources
- Work from home
Quick apply
12h
Horticulture Office Administrator/Manager
Kyoto Bonsai Ltd —Knutsford
- £26,000 - £28,000 a year
- Full-time
- Computer literacy
- Research
- Microsoft Office
Quick apply
1d
Manager, Customer Support Ctr
Metropolitan Council —Heywood
- £101,774.40 - £165,152.00 a year
- Full-time
- Hybrid work
- Data analysis skills
- Supervising experience
- Bachelor's degree
- Employee assistance programme
- Life insurance
1d
Counter Manager - Handforth
Benefit Cosmetics UK —Handforth
- Weekend availability
- Customer service
- Retail management
- Annual leave
- Referral programme
Office Manager
Dechra Pharmaceuticals PLC —Manchester
- Microsoft Office
- Continuous improvement
- Organisational skills
- Employee assistance programme
2d

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Assistant Club Manager - Pure Padel Stockport

Pure Padel Clubs Limited
Macclesfield

Quick apply

Job details

Full-time
£30,000 - £32,000 a year
1 day ago

Benefits

Free parking
Store discount
Discounted or free food
Employee discount
On-site parking

Qualifications

Hospitality
Driving Licence
Front of house supervision
Sales
Client engagement
Customer service
Upselling
Complaint handling
Assistant manager experience
Event management experience
Staff training
Customer loyalty building
Relationship management
Customer interaction
Events management
Leadership
Team motivation leadership
Communication skills
Facilities maintenance
Hospitality management
Rota coordination

Full job description

Assistant Club Manager – Hospitality & Customer Experience

Pure Padel Stockport
Location: Units 4-8, Block B, Vulcan One, Adlington Business Park, London Rd, Macclesfield SK10 4NL

Contract: Full Time (40 hours per week)
Salary: Competitive

About Us

Pure Padel is a rapidly growing padel club operator dedicated to delivering outstanding facilities and a genuinely welcoming, community-driven experience. With ambitious plans to open 30 clubs across the UK in the next five years, our venues are designed to be more than just places to play — they are vibrant social hubs where hospitality, sport, and community come together.

As part of our continued growth, we are seeking an Assistant Manager with a strong background in hospitality and front-of-house operations, who thrives on delivering exceptional customer experiences and building lasting relationships with members and guests.

The Role

As Assistant Manager, you will be the heartbeat of the club’s customer experience, supporting the Club Manager in delivering a warm, professional, and memorable experience at every touchpoint. You will lead by example on the front desk, in the café/bar, and during events, ensuring that every visitor feels welcomed, valued, and eager to return.

This is an exciting opportunity for a hospitality-driven leader who is passionate about people, sport, and creating outstanding environments.

Key ResponsibilitiesHospitality & Customer Experience Leadership

Act as a visible front-of-house leader, setting the standard for exceptional service across all customer interactions.
Ensure every guest, member, and player receives a friendly, personalised, and seamless experience from arrival to departure.
Proactively handle customer enquiries, bookings, feedback, and complaints with professionalism, warmth, and efficiency.
Build strong relationships with regular players and members to foster loyalty and a true sense of community.

Player Experience & Community Engagement

Support the development of strategies to attract, engage, and retain players through outstanding service and community-led initiatives.
Oversee player services to ensure a welcoming, inclusive, and social club atmosphere.
Assist in creating a club culture where customers feel part of the Pure Padel community, not just users of the facility.

Food, Beverage & Retail Operations

Oversee day-to-day food, beverage, and retail operations with a strong focus on service quality, presentation, and atmosphere.
Use natural selling ability to maximise ancillary revenue through effective upselling and customer-focused retail strategies.
Ensure F&B and retail areas are clean, well-stocked, inviting, and aligned with Pure Padel’s brand standards.

Events & Experiences

Support the planning and delivery of engaging events, tournaments, and social activities that enhance the customer experience and drive repeat visits.
Ensure events are delivered smoothly, professionally, and with a strong hospitality focus.

Operational & Team Support

Support the Club Manager in day-to-day club operations, including staff supervision, rotas, and stock management.
Assist with training and onboarding team members, embedding a service-led mindset and high hospitality standards throughout the team.
Motivate and support staff to deliver consistent, high-quality customer service.

Health, Safety & Site Standards

Ensure the club is always safe, clean, and presentable, conducting regular checks and addressing issues promptly.
Oversee site maintenance, cleaning schedules, refuse management, and court care to ensure an exceptional environment for customers and staff alike.
Maintain compliance with all health and safety regulations.

Skills & Experience

Proven experience in hospitality, customer service, or front-of-house leadership (sports, leisure, or events environments preferred).
Passionate about delivering exceptional customer experiences and creating welcoming social spaces.
Strong interpersonal and communication skills with a natural ability to engage and build rapport.
Confident upseller with a commercial mindset and a focus on enhancing, not forcing, the customer journey.
Organised, proactive, and comfortable multitasking in a fast-paced environment.
Experience supporting or coordinating events and social activities.
A genuine passion for sport, people, and community-focused venues.

Benefits

Competitive salary with clear opportunities for career progression within a rapidly growing company
Heavily discounted food, drink, and padel court hire
Comprehensive training and ongoing development support
Free on-site parking
Energetic, supportive, and people-first working environment

Job Type: Full-time

Pay: £30,000.00-£32,000.00 per year

Benefits:

Discounted or free food
Free parking
On-site parking
Store discount

Application question(s):

This role will require you to work any hours from Monday 5.30am-Sunday 11pm. Are you able to work within this timeframe?

Experience:

Management: 2 years (required)
Sales: 1 year (required)
Customer service: 1 year (required)
Hospitality: 2 years (required)

Licence/Certification:

Driving Licence (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

customer care manager jobs in cheadle, gtm

Assistant Club Manager - Pure Padel Stockport

Operations Manager

Central Services Team Leader

Customer Service Manager

Business Development Manager (Field Sales)

Senior Retail Display Installations Project Manager

Store Manager

Executive Assistant (Chief Digital Officer)

Retail Store Manager

Customer Experience Director

Corporate Case Manager

Direct Sales Team Leader

Senior Operations Manager -HV

Project Manager

Customer Service Manager

Office Manager - FTC 12 Months

Horticulture Office Administrator/Manager

Manager, Customer Support Ctr

Counter Manager - Handforth

Office Manager

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