Customer service team Work, Jobs in Chettisham, Cam (with Salaries)

Customer Service Manager
Trade Mastermind Limited —Peterborough
- £45,000 - £50,000 a year
- Full-time
- Management
- Customer service
- English
- Free parking
Quick apply
8d
Machine Operator
Envar Composting —Huntingdon
- Full-time
- Driving
- Employee assistance programme
- Life insurance
14d
End Of Contract Associate
Automated Systems Group Limited —Ely
- Up to £35,000 a year
- Full-time
- Contracts
- In-person
- Negotiation
- Free parking
- Store discount
Quick apply
10d
Trainee Mortgage Adviser
The New Homes Group —Cambridge
- £25,000 - £50,000 a year
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Referral programme
Quick apply
Internal Sales Executive
Deanta UK Ltd —Ely
- £30,000 - £35,000 a year
- Full-time
- Microsoft Powerpoint
- Sales
- Salesforce
- Free parking
- Annual leave
Quick apply
Store Assistant
Aldi —Ely
- £13.50 - £14.47 an hour
- Day shift
- Customer service
- Annual leave
Customer Supporter
Sanctuary Supported Living —Ely
- £13.23 an hour
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
2d
Administrative Support
MTS Suction Systems UK Ltd —Ely
- £22,000 - £26,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
1d
Customer Engagement Team Lead - Bury St Edmunds
The Cambridge Building Society —Bury St. Edmunds
- From £30,000 a year
- Full-time
- Management
- Administrative experience
- Organisational skills
- Free parking
- Profit sharing
Quick apply
3d
Customer Service & Order Coordinator
Totally Branded —Swaffham
- £27,000 a year
- Full-time
- Customer service
- Time management
- Free parking
- Employee discount
Quick apply
Customer Experience Advisor
HWC LOGISTICS —Cambridge
- £25,000 a year
- Overtime
- English
- Data entry
- In-person
- Free parking
- Store discount
Quick apply
Community/Customer Service Associate (Operations)
Caddy Comps —Peterborough
- £25,000 - £27,222 a year
- Weekend availability
- Hybrid work
- Customer service
- Merchandising
- Employee discount
Quick apply
Retail Customer Service Assistant
bp Retail —Ely
- £13.45 an hour
- Part-time
- Café
- Annual leave
- Employee assistance programme
1h
Warehouse Operative - Inventory
Deanta UK Ltd —Ely
- £14 an hour
- Full-time
- Heavy lifting
- Organisational skills
- Warehouse experience
- Free parking
- Annual leave
Quick apply
9d
District Library Assistant
Cambridgeshire County Council —Ely
- £26,403 - £28,142 a year
- Weekend availability
- Customer service
- IT
- Leadership
- Annual leave
- Employee discount
Customer Service Advisor
Kier Group —Huntingdon
- From £27,976 a year
- Overtime
- Hybrid work
- Customer service
- Travel
- IT
- Flexible schedule
17h
School Run PLUS Driver – Part-Time Driving
A2B Taxi Cabs —Ely
- £1,126 - £1,652 a month
- Part-time
- Customer service
- English
- Driving
- Health & wellbeing programme
- Employee discount
Quick apply
3d
Customer Service Sales Support Specialist
Kalsec —Mildenhall
- Hybrid work
- CRM software
- Customer service
- Salesforce
Quick apply
Travel Consultant - Ely
Hays Travel —Ely
- Full-time
- Sales
- Customer service
- IT
- Annual leave
- Employee discount
Meter Reader
South Staffs Water —Cambridge
- £25,500 - £25,550 a year
- Full-time
- Driving
- Communication skills
- Employee assistance programme
- Employee discount
13d

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customer service team jobs near chettisham, cam

Customer Service Manager

Trade Mastermind Limited -
Peterborough

Quick apply

Job details

Full-time
£45,000 - £50,000 a year
8 days ago

Benefits

Free parking
Company pension
Company events
On-site parking

Qualifications

Management
Customer service
English
SaaS
Communication skills
Time management

Full job description

Customer Service Manager

Location: Peterborough (Full-Time, Office-Based)
Salary: £45,000–£50,000 per annum (dependent on experience)

About Trade Mastermind

Trade Mastermind is the UK’s leading business education and coaching organisation for the construction and trade industry. Founded by BBC The Apprentice winner Joseph Valente, we have supported over 5,000 trade business owners, helping them achieve an average 370–400% business growth.

With over 1,000 active academy members, monthly live training events, and multi-year education programmes, we are scaling rapidly from £10M towards £25M+ revenue.

Our mission is simple:

To transform trades business owners into world-class entrepreneurs.

We operate from our 20,000 sq. ft. Trade Mastermind University Headquarters in Peterborough – the world’s first dedicated university for trades – featuring a 300-person event arena, professional podcast studios, and Cambridgeshire’s first rooftop business venue.

The Role

As Customer Service Manager, you will be responsible for overseeing the day-to-day delivery of exceptional customer service across the customer journey, from onboarding through to ongoing engagement and retention.

You will lead and develop a customer-focused team, ensuring customers receive outstanding support and achieve maximum value from our programmes. This role is ideal for a hands-on manager who enjoys coaching people, improving processes, and driving customer satisfaction.

Key Responsibilities Customer Service Management

Lead, motivate, and develop the Customer Service team
Ensure a high standard of support across all customer touchpoints
Monitor service levels and maintain customer service standards
Handle escalated customer queries and resolve issues effectively
Drive a customer-first culture throughout the business

Customer Onboarding

Oversee a structured onboarding process for new customers
Ensure customers receive a positive and engaging introduction to our programmes
Monitor onboarding progress and customer engagement

Customer Success & Account Support

Work closely with Customer Account Managers to support customer success
Help customers maximise the value of their membership and programmes
Ensure proactive communication and relationship management

Retention & Customer Engagement

Support customer retention initiatives
Identify customers at risk of disengagement and implement appropriate action plans
Assist in reducing churn and increasing customer satisfaction

Reporting & Performance Management

Track and report on customer service KPIs, including:
Customer Satisfaction (CSAT)
Net Promoter Score (NPS)
Customer retention rates
Response and resolution times
Use data and feedback to identify areas for improvement

Cross-Functional Collaboration

Work closely with Sales, Marketing, Operations, and Finance teams
Provide customer feedback and insights to support business improvements
Act as a voice of the customer across the organisation

About You

Proven experience in a Customer Service Manager, Customer Success Manager, or similar leadership role
Strong passion for delivering outstanding customer experiences
Experience managing and developing customer service teams
Excellent communication and problem-solving skills
Strong organisational and time management abilities
Comfortable working in a fast-paced, entrepreneurial environment
Experience within education, coaching, training, SaaS, or subscription-based businesses is desirable

What We Offer

Competitive salary of £45,000–£50,000 per annum (dependent on experience)
Career progression opportunities within a rapidly growing business
Ongoing leadership and professional development
A dynamic and entrepreneurial working environment
The opportunity to make a genuine impact on customers and business growth
Company equipment provided
Tailored training and development
Regular company and team events
Modern office environment
Free on-site parking
Sponsored training and qualifications
Company pension scheme

Why Join Trade Mastermind?

Work with a nationally recognised and fast-growing brand
Help transform the lives and businesses of thousands of trade entrepreneurs
Be part of a company scaling rapidly towards £25M+ revenue
Join an ambitious, high-performance team with significant growth opportunities
Do meaningful work that creates real results for business owners across the UK

Pay: £45,000.00-£50,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

customer service team jobs in chettisham, cam

Customer Service Manager

Machine Operator

End Of Contract Associate

Trainee Mortgage Adviser

Internal Sales Executive

Store Assistant

Customer Supporter

Administrative Support

Customer Engagement Team Lead - Bury St Edmunds

Customer Service & Order Coordinator

Customer Experience Advisor

Community/Customer Service Associate (Operations)

Retail Customer Service Assistant

Warehouse Operative - Inventory

District Library Assistant

Customer Service Advisor

School Run PLUS Driver – Part-Time Driving

Customer Service Sales Support Specialist

Travel Consultant - Ely

Meter Reader

I want to receive the latest job alerts for customer service team in chettisham, cam

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