Customer support & client services Work, Jobs in Colchester, Eng (with Salaries)

Junior IT Support Engineer – MSP Helpdesk - Full Time
Eipsys Limited —Chelmsford
- £26,000 - £28,000 a year
- Full-time
- Hybrid work
- Google Suite
- Microsoft Outlook
- Customer service
- Free parking
Quick apply
7d
Customer Success Executive
Anchor Safety LLP —Ipswich
- £30,000 - £35,000 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
Quick apply
12d
Housing Assistant
Pinnacle Group —Colchester
- £26,227.50 a year
- Monday to Friday
- Customer service
- Administrative experience
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Care Administrator
Eden Brook Home Care —Chelmsford
- £13 an hour
- Full-time
- Computer literacy
- Care experience
- Microsoft Office
Quick apply
9d
Broker Admin Assistant
Fleximize Ltd —Ipswich
- £22,000 - £27,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Free parking
- Store discount
Quick apply
Learning Support Assistant & IAG Advisor
TCHC Group —Ipswich
- £24,500 - £28,000 a year
- Full-time
- Sales
- Customer service
- English
- Annual leave
- Employee assistance programme
Quick apply
Customs Clearance Coordinator
Simarco —Ipswich
- Full-time
- Customer service
- Microsoft Office
- Analysis skills
- Annual leave
- Employee discount
Quick apply
Control Room Operative
L J Transportation —Latchingdon and Snoreham
- £13.07 an hour
- Full-time
- Customer service
- Computer literacy
- English
- Free parking
- Store discount
Quick apply
Client Call Handler
Holmes and Hills LLP —Colchester
- Microsoft Office
- IT
- Employee assistance programme
- Life insurance
Ocean Freight Import Coordinator
Simarco —Ipswich
- Full-time
- Microsoft Excel
- Microsoft Office
- Organisational skills
- Annual leave
Quick apply
Commercial New Business Executive
NFU Mutual Agency —Colchester
- £55,000 - £65,000 a year
- Full-time
- Sales
- Free parking
General Administrator
Sodexo —Colchester
- £12.71 an hour
- Military
- Microsoft Office
- Administrative experience
- Free parking
- Employee assistance programme
Quick apply
4d
Control Room Operative Night Shift
L J Transportation —Chelmsford
- £13.07 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Store discount
Quick apply
Head of Governance, Risk and Compliance
Call Assist —Colchester
- Full-time
- Continuous improvement
- Travel
- In-person
- Work from home
- Employee discount
Quick apply
2d
Claims Handler
Howden Group Holdings —Colchester
- Full-time
- Hybrid work
- English
- Travel
- Communication skills
4d
Data Protection Support Officer
The DPO Centre Ltd —Ipswich
- From £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- Project management
Contact Centre Shift Manager (Part time)
Pinnacle Group —Chelmsford
- £13,000 - £14,000 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Maintenance
- Annual leave
- Employee assistance programme
Quick apply
2d
Administrator
Property Solutions Group —Earls Colne
- £25,000 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
Quick apply
3d
Scheduler
Dalkia Facilities —Ipswich
- £26,000 a year
- Full-time
- Annual leave
- Employee assistance programme
Assistant Accountant
Sureserve —Stowmarket
- £30,000 a year
- Monday to Friday
- Customer service
- Microsoft Office
- Administrative experience
Quick apply

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customer support & client services jobs near colchester, eng

Junior IT Support Engineer – MSP Helpdesk - Full Time

Eipsys Limited
Chelmsford

Quick apply

Job details

Full-time
£26,000 - £28,000 a year
7 days ago

Benefits

Free parking
Casual dress
Employee mentoring programme
Company pension
On-site parking

Qualifications

Google Suite
TCP
Driving Licence
Microsoft Outlook
Customer service
LAN
English
Analysis skills
Computer hardware
IT support
Mentoring
DNS
SharePoint
Mac OS
IT
TCP/IP
Microsoft Outlook Calendar
BTEC
Communication skills
A Level
Active Directory
CompTIA A+
Help desk
Information Technology
VPN

Full job description

About Eipsys

Eipsys is a friendly, close knit MSP based in Braintree, supporting businesses across the UK. We are a small team where everyone knows each other, and we work as a team.

Joining our team you will get real variety from day one, direct access to senior engineers who will take the time to teach you, and the chance for you to make a visible difference. You will see how the whole business works, be trusted with real responsibility early, and have a clear path to grow as we grow.

The Role

We are looking for a Junior IT Support Engineer to join our small, supportive help desk team. Ideally you will have around 1 year's experience in an IT support role and be ready to build on that foundation, answering client calls, working tickets, and stepping up into more complex 1st and 2nd line work with senior engineers alongside you to mentor and guide you.

If you are eager to learn, comfortable talking to people, and love the idea of variety across lots of different clients and technologies, we would love to hear from you.

Open to an apprenticeship? For an exceptional candidate with the right attitude, aptitude and drive, we would also consider bringing you in on a formal IT support apprenticeship a great way to earn while you gain nationally recognised qualifications.

Responsibilities

Provide first-line technical support via help desk tickets, phone, and remote sessions to clients experiencing IT issues.
Troubleshoot hardware problems related to computers, servers, and peripherals, including desktops, laptops, and network devices.
Assisting senior engineers on more complex Windows and Apple support tasks
Assist in the deployment and management of computer hardware and software updates.
Supporting Microsoft 365 and Google Workspace basics (mail, calendar, Teams, Drive, SharePoint)
Active Directory / Entra ID and Google Admin user administration
Support network infrastructure including computer networking concepts such as TCP/IP, DNS, LAN, VPNs, firewalls, and TCP protocols.
Manage Active Directory accounts, user permissions, and group policies to facilitate user access and security.
Support the configuration and maintenance of network hardware including routers, switches, and firewalls.
Collaborate with senior team members on complex issues requiring analysis skills or specialised knowledge.
Maintain clear documentation of support activities and resolutions for future reference.

Requirements

Ideally around 1 year's experience working in an IT support role
Familiarity with Windows and ideally some exposure to macOS
Working with Microsoft 365 and Google Workspace (GSuite) — Outlook, Teams, Gmail, Drive, Calendar
A genuine interest in IT and a drive to learn quickly
Great communication skills, friendly, patient and clear
Well organised, reliable and happy to ask questions
Full UK driving licence and own transport (helpful for occasional client visits)
Right to work in the UK (no sponsorship)

Nice to have:

IT-related qualifications (CompTIA A+, Microsoft Fundamentals, Google Workspace Administrator, BTEC/college IT courses), or previous customer service experience.

What we offer

Apprenticeship route available for the right candidate
Hybrid working after induction and initial training period
Mon–Fri (09:00–17:30) - occasional out of hours for planned projects
Full training and funded certifications - we will invest in you from day one
Hands-on mentoring from engineers with 20+ years' experience
Clear progression path from Junior to 1st/2nd Line and onwards to Senior

Apply now with your CV via Indeed

Pay: £26,000.00-£28,000.00 per year

Benefits:

Casual dress
Company pension
Employee mentoring programme
Free parking
On-site parking

Ability to commute/relocate:

Chelmsford, Essex: reliably commute or plan to relocate before starting work (required)

Application question(s):

You must have at least 12 months experience working in IT Support/Helpdesk Role.

Education:

A-Level or equivalent (required)

Experience:

Working in an IT Support Role: 1 year (required)

Language:

English (required)

Work authorisation:

United Kingdom (required)

Location:

Chelmsford, Essex (required)

Work Location: Hybrid remote in Chelmsford

Quick apply

Refine Your Search

customer support & client services jobs in colchester, eng

Junior IT Support Engineer – MSP Helpdesk - Full Time

Customer Success Executive

Housing Assistant

Care Administrator

Broker Admin Assistant

Learning Support Assistant & IAG Advisor

Customs Clearance Coordinator

Control Room Operative

Client Call Handler

Ocean Freight Import Coordinator

Commercial New Business Executive

General Administrator

Control Room Operative Night Shift

Head of Governance, Risk and Compliance

Claims Handler

Data Protection Support Officer

Contact Centre Shift Manager (Part time)

Administrator

Scheduler

Assistant Accountant

I want to receive the latest job alerts for customer support & client services in colchester, eng

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