Order processing Work, Jobs in Colchester, Eng (with Salaries)

Customer Success Executive
Anchor Safety LLP —Ipswich
- £30,000 - £35,000 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
Quick apply
12d
Fenestration Order Processor
Pioneer Trading Company Essex Limited —Chelmsford
- £30,000 - £35,000 a year
- Full-time
- Microsoft Excel
- Sales
- Administrative experience
Quick apply
13d
Experienced uPVC Windows Order Processor
Pioneer Trading Company Essex Limited —Chelmsford
- £30,000 - £35,000 a year
- Full-time
- Microsoft Excel
- Sales
- Administrative experience
Quick apply
Customer Fulfilment & Logistics Coordinator
Zeelandia Ltd —Colchester
- £26,500 - £28,500 a month
- Full-time
- Hybrid work
- Data analysis skills
- Communication skills
- Employee assistance programme
Quick apply
Ocean Freight Import Coordinator
Simarco —Ipswich
- Full-time
- Microsoft Excel
- Microsoft Office
- Organisational skills
- Annual leave
Quick apply
Estimator & Order Processor (Windows / Doors / Aluminium Industry)
BDC Aluminium —Witham
- Full-time
- CRM software
- Customer service
- IT
- Free parking
- Health & wellbeing programme
Quick apply
5d
Tesco Travel Money Bureau Manager
Travelex —Colchester
- £29,367 a year
- Overtime
- Customer service
- Employee discount
Central Processing Assistant (Purchase Ledger Clerk)
Diocese of Chelmsford Vine Schools Trust —Chelmsford
- £26,824 a year
- Full-time
- Hybrid work
- Organisational skills
- In-person
- Communication skills
- Annual leave
- Sick pay
Quick apply
3d
Order Processor/Administrator - Fenestration Industry (Aluminium)
Climatec Group —Southend-on-Sea
- £28,000 - £30,000 a year
- Full-time
- AutoCAD
- Microsoft Excel
- English
- Free parking
- Health & wellbeing programme
Quick apply
4d
Customer Service Coordinator
Samskip Multimodal B.V —Ipswich
- £25,000 - £27,500 a year
- Full-time
- Hybrid work
- English
- Microsoft Office
- Communication skills
- Free parking
Quick apply
2d
Customer Services Coordinator
Samskip —Ipswich
- Hybrid work
- English
- Microsoft Office
- Driving
- Free parking
6d
Workshop Fabrication Assistant
ACONDA Industrial Carriers —Witham
- £29,000 a year
- Full-time
- Driving
- In-person
- Free parking
Quick apply
4d
Transport & Operations Co-ordinator
Pre-Pour Reinforcements Ltd —Woolpit
- £30,000 - £35,000 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
2d
Procurement Assistant
EPPH —Ipswich
- Microsoft Excel
- Microsoft Office
- Administrative experience
9d
Mobile Plant Operator Waste & Recycling
Bolton Brothers Ltd —Ipswich
- From £730.35 a week
- Overtime
- English
- In-person
- Commercial driving
- Free parking
- Health & wellbeing programme
Quick apply
Tik Tok Packing Staff
Boom Boom Treats —Woodbridge
- £12.71 - £14.50 an hour
- Full-time
- Warehouse experience
- In-person
- Mechanical knowledge
- Free parking
- Store discount
Quick apply
3d
Service Supervisor
SAGA Truck & Van - Mercedes-Benz —Ipswich
- From £39,780 a year
- Full-time
- Microsoft Outlook
- In-person
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
4d
Customer Service & Export Administrator
Muntons —Stowmarket
- £27,500 - £29,000 a year
- Hybrid work
- Customer service
- Microsoft Office
- Organisational skills
- Annual leave
Quick apply
Delivery Driver - Colchester
Loomis UK —Colchester
- £14.06 - £15.06 an hour
- Overtime
- Driving
- Employee assistance programme
- Employee discount
4d
Commercial Assistant
M Group —Ipswich
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Annual leave
- Employee assistance programme
6d

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Customer Success Executive

Anchor Safety LLP
Ipswich

Quick apply

Job details

Full-time
£30,000 - £35,000 a year
12 days ago

Qualifications

CRM software
Customer service
GCSE
Microsoft Office
B2B
Computer skills
Communication skills

Full job description

The Company

Established over 30 years ago, Anchor Safety has rapidly grown to become one of the UK’s leading suppliers of personal protective equipment (PPE,) safety services, and corporate workwear.

Our innovative, reliable and customer-focused approach to supplying PPE has driven continual growth and exceptional customer loyalty. As a business, dedication to prompt personal service from friendly knowledgeable staff has become a hallmark of our success. A proactive approach to meeting customer requirements, supported by same day despatch from our stockholding of quality products, enable us to achieve our goal of delivering excellence in PPE.

The Role

As Customer Success Executive you'll be part of a close-knit team, handling Customer calls and enquiries, identifying appropriate PPE solutions to meet Customer needs, and ensuring every Customer receives the best-in-class service they expect from us.

Key responsibilities:

Customer Onboarding - Guiding new customers through the implementation process, including set-up testing and management of customer purchasing portals, and ensuring all customers have the required tools to make repeat purchases from our range.
Relationship Management - Developing and maintaining strong ongoing relationships with clients to increase revenue and prevent churn through regular calls and meetings. Also providing efficient and friendly customer support via phone, email, web-chat or WhatsApp to address enquiries, concerns and issues in line with pre-agreed service levels. This also includes answering questions about products, helping with orders and resolving problems.
Relationship Development - Collaborating with clients to identify opportunities for growth and improvement, including bespoke client-specific initiatives and projects
Issue resolution – Investigating and resolving customer complaints or problems coordinating with other departments as necessary to ensure timely and satisfactory resolutions.
Product knowledge – maintain an understanding of products, services to respond to customer needs.
Team Collaboration – work closely with other team members and departments to support excellence

Desired Experience and Qualifications:

Customer Service Skills- Strong interpersonal and communication skills, with the ability to empathise and provide exceptional customer service
Problem solving – The ability to quickly and effectively resolve customer issues and find solutions to complex problems
Organisation – Good organisation skills to manage customer records, follow up on tasks and prioritise work effectively
Product knowledge – worked in a B2B environment and the ability to learn and stay up to date on changes
Computer skills – proficiency in using CRM software, email and other communication tools and Microsoft Office
Adaptability – willingness to adapt to changing processes and procedures to improve customer support
Empathy – ability to understand and relate to customer concerns and needs
Teamwork – collaboration skills to work effectively with colleagues and other departments
Multitasking – capability to handle multiple customer inquiries and tasks simultaneously
Attention to Detail – accuracy in order processing, documentation and follow-through

PLEASE HELP US TO PRIORITISE YOUR APPLICATION....

In the current climate, we're expecting a lot of applications for this role. We'd love to spot you in the crowd, and invite you for an initial interview!

In addition to your CV, please send a brief covering letter highlighting why you think your experience is perfect for our role, and indicating your current and desired salary packages.

Thank you, and looking forward to meeting you.

Job Type: Full-time

Pay: £30,000.00-£35,000.00 per year

Experience:

BUSINESS TO BUSINESS Customer service: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

order processing jobs in colchester, eng

Customer Success Executive

Fenestration Order Processor

Experienced uPVC Windows Order Processor

Customer Fulfilment & Logistics Coordinator

Ocean Freight Import Coordinator

Estimator & Order Processor (Windows / Doors / Aluminium Industry)

Tesco Travel Money Bureau Manager

Central Processing Assistant (Purchase Ledger Clerk)

Order Processor/Administrator - Fenestration Industry (Aluminium)

Customer Service Coordinator

Customer Services Coordinator

Workshop Fabrication Assistant

Transport & Operations Co-ordinator

Procurement Assistant

Mobile Plant Operator Waste & Recycling

Tik Tok Packing Staff

Service Supervisor

Customer Service & Export Administrator

Delivery Driver - Colchester

Commercial Assistant

I want to receive the latest job alerts for order processing in colchester, eng

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