Guest service agent Work, Jobs in Colindale Station (with Salaries)

Day Concierge
Rendall & Rittner —London
- £29,000 a year
- Full-time
- Front desk
- Guest services
- Employee assistance programme
- Employee discount
Reservations Agent (Part time)
Rosewood London —London
- Part-time
- Sales
- Hotel
- Annual leave
Quick apply
Front of House & Private Personal Assistant
NMI PE INVESTMENTS LTD —London
- £25,420 - £32,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- English
Quick apply
5d
Guest Services Agent
Four Seasons —London
- £37,000 a year
- 12 hour shift
- Bar
- Hotel
- Organisational skills
- Employee discount
- Life insurance
Guest Service Agent
Living Rooms —London
- £28,000 a year
- Full-time
- English
- Organisational skills
- Front desk
- Annual leave
- Employee discount
Quick apply
14d
Front Office Team Member (Camden Lock)
Holiday Inn London Camden Lock —London
- Weekend availability
- Hotel
- Front desk
- Guest services
- Referral programme
Quick apply
Night Guest Services Agent
Four Seasons —London
- £37,000 a year
- 12 hour shift
- Bar
- Hotel
- Organisational skills
- Employee discount
- Life insurance
22h
Call Centre Operator
IIQAF —London
- £25 - £30 an hour
- Weekend availability
- CRM software
- Spanish
- Hotel
Quick apply
Day or Night Guest Service Agent
Zedwell —London
- £23,437 a year
- Full-time
- Hotel
- Front desk
- Guest services
Quick apply
13d
Workplace Experience Agent (Front of House & Virtual Support)
Latham & Watkins LLP —London
- Full-time
- Remote
- Spanish
- English
- Administrative experience
- Employee discount
Community Host - Night
urbanbubble X FOLK —London
- £29,645 - £32,825 a year
- Full-time
- No experience needed
- Cleaning
- Communication skills
- Annual leave
- Sick pay
Quick apply
7d
Guest Service Agent Day/Night
Hotel Indigo - Reception —London
- £26,437 a year
- Full-time
- Front desk
- Employee assistance programme
- Referral programme
Quick apply
Guest Experience Agent, Pre-Opening - The St. Regis London
Marriott International, Inc —London
- Full-time
- Hotel
- Organisational skills
- Communication skills
- Employee assistance programme
- Sick pay
Front Office Team Member
MERCURE —London
- Full-time
- Hotel
- Restaurant
- Employee discount
Quick apply
Guest Services Agent
The Langham London —London
- £28,278 a year
- Full-time
- Bar
- Customer service
- English
- Employee assistance programme
- Employee discount
Quick apply
Guest Experience Agent
Guest Experience —London
- £28,590 a year
- Full-time
- English
- Hotel
- Communication skills
- Employee discount
Quick apply
Guest Service Agent
Park Hyatt London River Thames —London
- Full-time
- Customer service
- Hotel
- Guest services
- Employee assistance programme
- Employee discount
Guest Care Agent
edyn —London
3d
Reception Agent
IBIS —Luton
- £13.96 an hour
- Part-time
- Hotel
- Organisational skills
- Communication skills
Quick apply
Community Host - Night
Urbanbubble —London
- £28,000 - £31,000 a year
- Full-time
- No experience needed
- Cleaning
- Communication skills
- Annual leave
- Sick pay
Quick apply

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Day Concierge

Rendall & Rittner -
London

Apply Now

Job details

Full-time
£29,000 a year

Benefits

Company pension
Employee assistance programme
Employee discount
Referral programme

Qualifications

Front desk
Guest services
Front-of-house security duties
Incident log maintenance

Full job description

DAY CONCIERGE

Rendall & Rittner • £29,000 • Colindale Gardens - NW9 4DD • 4on 4off 0700-1900

DEVELOPMENT DETAILS

Set within beautifully landscaped grounds, this landmark North West London neighbourhood offers a refined, resort-style environment with a close community feel. You’ll be the welcoming face of a development featuring a concierge, gym, pool, spa, residents’ lounge and expansive communal gardens creating a calm, premium setting to work in every day. With Colindale Underground station moments away for Northern line connections, the location combines convenience with a tranquil, green backdrop for residents and team members alike.

ROLE EXPECTATIONS

You will be the first point of contact for residents and visitors, delivering a warm welcome and responsive front-of-house service. Most days you’ll balance reception duties with proactive estate checks, contractor coordination and amenity oversight, while handling enquiries and issues promptly. You’ll keep accurate logs and handovers to ensure seamless service across shifts.

WHAT SUCCESS LOOKS LIKE

Residents feel recognised, supported and confident that their requests are handled swiftly and professionally.
The reception, amenities and front-of-house areas are immaculate, well-managed and always guest-ready.
Clear, thorough handovers ensure continuity and zero missed actions across the duty team.
Incidents and maintenance issues are identified early, recorded accurately and escalated appropriately.
Contractors, deliveries and bookings are coordinated without disruption to residents.
Compliance, safety procedures and site protocols are consistently followed and reinforced.

HOW YOU'LL SPEND MOST OF YOUR TIME

Delivering a polished reception service: greetings, enquiries, key handling, parcel and visitor management.
Monitoring the lobby, amenities and CCTV, conducting regular building and perimeter checks.
Managing spa, pool, gym and lounge bookings and ensuring house rules are upheld.
Logging maintenance issues, liaising with contractors and keeping residents updated on progress.
Preparing detailed reports, incident logs and comprehensive end-of-shift handovers.
Supporting community initiatives and communications to enhance resident experience.

WHO THIS ROLE IS FOR

You take pride in exceptional service and build rapport quickly with people from all walks of life.
You stay calm under pressure, think ahead and solve problems before they escalate.
You’re detail-focused, organised and consistent with processes and record-keeping.
You’re a team player who communicates clearly and adapts across different shifts.
You present confidently and professionally, reflecting a premium residential environment.

EXPERIENCE THAT HELPS

Front-of-house or concierge experience in residential, hotel or corporate settings.
Familiarity with access control, CCTV and basic H&S and fire safety procedures.
Experience coordinating contractors, deliveries and amenity bookings.
Knowledge of leisure facilities operations (gym, pool, spa) and associated etiquette.
Comfortable using property or concierge software, email and digital logging tools.

WHAT WE OFFER

24 days holiday plus bank holidays
Enrolment into the Rendall & Rittner pension scheme
Employee assistance programme supporting family, health, money and work
Employee referral scheme
Team uniform* subject to development
Fully funded training and development opportunities
Access to discounts across travel, retail, fitness and entertainment

ABOUT RENDALL & RITTNER

Rendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo.

We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year.

HOW WE HIRE

Initial conversation with our talent team
Interview focused on service mindset, scenario-based problem solving, security awareness and clear communication

We aim to complete the process within two to three weeks and communicate clearly throughout.

INTERESTED?

Apply with your CV.

All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.

Appointment is subject to a valid DBS check.

Apply Now

Refine Your Search

guest service agent jobs in colindale station

Day Concierge

Reservations Agent (Part time)

Front of House & Private Personal Assistant

Guest Services Agent

Guest Service Agent

Front Office Team Member (Camden Lock)

Night Guest Services Agent

Call Centre Operator

Day or Night Guest Service Agent

Workplace Experience Agent (Front of House & Virtual Support)

Community Host - Night

Guest Service Agent Day/Night

Guest Experience Agent, Pre-Opening - The St. Regis London

Front Office Team Member

Guest Services Agent

Guest Experience Agent

Guest Service Agent

Guest Care Agent

Reception Agent

Community Host - Night

I want to receive the latest job alerts for guest service agent in colindale station

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