Customer experience coordinator Work, Jobs in Collingbourne Ducis, Wil (with Salaries)

Referrals and Workflow Coordinator (Hybrid)
Midhurst Clinical Therapeutic Services —Salisbury
- £27,000 - £30,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- English
Quick apply
11d
Alternative Provision Administration Coordinator
Swindon Tuition Centre —Swindon
- £26,600 - £28,000 a year
- Full-time
- Hybrid work
- Google Suite
- Customer service
- Microsoft Office
- Health & wellbeing programme
- Work from home
Quick apply
7d
Marina Coordinator
Wasing —Reading
- £27,000 - £30,000 a year
- Weekend availability
- Front desk
- IT
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
Lifestyle & Wellness Co-ordinator
Bupa —Stockcross
- £13.30 an hour
- Weekend availability
- Budgeting
- Employee discount
- Gym membership
Quick apply
QHSE Administrator
Correct Contract Services Ltd —Andover
- £27,000 - £30,000 a year
- Computer literacy
- Analysis skills
- Continuous improvement
- Free parking
- Annual leave
Quick apply
Helpdesk Coordinator
Mitie —Swindon
- Organisational skills
8d
Booking Coordinator
Salisbury NHS Foundation Trust —Salisbury
- £25,760 - £27,476 a year
- Full-time
- Annual leave
- Employee discount
14d
Sales Coordinator
Cosentino —Basingstoke
- £30,000 - £33,000 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
Quick apply
Customer Experience Coordinator
Lionel Hitchen —Andover
- Microsoft Word
- Microsoft Outlook
- ERP systems
Contractor Co-ordinator
VINCI Facilities UK —Andover
- Full-time
- Microsoft Outlook
- Organisational skills
- In-person
Quick apply
3d
Recruitment Coordinator
Capita —Swindon
- £28,000 a year
- Full-time
- Computer literacy
- Microsoft Office
- Recruiting
- Free parking
- Employee discount
14d
Office Coordinator
Mott MacDonald —Tadley
- Part-time
- Hybrid work
- Microsoft Office
- Travel
- Front desk
21h
Safeguarding Care Coordinator ( Maternity Cover )
Andover PCN —Andover
- £13.57 - £15.27 an hour
- Full-time
- Hybrid work
- Microsoft Outlook
- Writing skills
- Research
- Store discount
- Health & wellbeing programme
Quick apply
Dental Receptionist
Aline Specialists —Winchester
- £13 - £14 an hour
- Full-time
- CRM software
- Hospitality
- Sales
Quick apply
3d
Customer Relationship Executive
SOUTHERN COMMUNICATIONS LIMITED —Basingstoke
- £32,000 a year
- Full-time
- Organisational skills
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
4d
Leasehold Technical Coordinator - 6 month fixed term contract
Aster Group —Andover
- £31,496 a year
- Full-time
- Hybrid work
- Administrative experience
- Data entry
- Communication skills
- Employee assistance programme
4d
Reception & Facilities Coordinator (Part Time)
Novuna —Trowbridge
- Part-time
- Front desk
Service Operations Coordinator
Nomios —Basingstoke
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
Quick apply
Technical Coordinator Property Investment - 6 month fixed term contract
Aster Group —Devizes
- £31,496 a year
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Data entry
- Employee assistance programme
4d
Goods In/Out Warehouse Coordinator
Hypertec Ltd —Hungerford
- £30,000 - £32,000 a year
- Full-time
- Forklift
- Continuous improvement
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
7d

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Referrals and Workflow Coordinator (Hybrid)

Midhurst Clinical Therapeutic Services
Salisbury

Quick apply

Job details

Full-time
£27,000 - £30,000 a year
11 days ago

Benefits

Company pension

Qualifications

Microsoft Word
Customer communication
Driving Licence
Microsoft Outlook
Clinical record keeping
Client communication
Filing
English
Microsoft Office Suite
Business development
Quality assurance
Client services
Customer support
Communication skills
MCTS

Full job description

Location: Salisbury and home working

Salary: £27,000 - £30,000 + benefits

Contract: Full time (Mon-Fri)

Working Pattern: This is a hybrid role with the expectation that you will be in the Salisbury office minimum 2 days per month. There may be a requirement for occasional travel elsewhere to support business activities.

Closing date for applications: Sunday 30th August at midnight, interviews will be held in Salisbury on 10th of September 2026

Benefits: 25 days’ holiday + 8 bank holidays, pension scheme, standard DBS check, ongoing professional support and supervision, training and continued professional development opportunities, peer buddy allocated at induction, and fully-funded team development events.

Make a difference behind the scenes.

At MCTS, we believe that children, young people and families impacted by trauma, abuse and neglect deserve access to high-quality, specialist support.

We currently provide five services:

· Expert Witness Network: providing specialist psychological assessments to courts

· Autism and ADHD assessment and support: providing assessment, diagnosis and support for children, young people and adults

· Assessment and Therapies: providing assessments and therapy to children, young people, adults and families

· Clinical Support to Care Providers: where our clinicians support independent children’s home providers

· Consultation and Training: sharing knowledge and expertise with individuals, organisations and teams.

We're looking for an organised, proactive and relationship-focused Workflow Coordinator to join our growing team. This is a pivotal role that helps ensure our referrals, assessments and therapeutic services run efficiently from initial enquiry through to completion and invoicing.

If you enjoy managing complex workflows, building positive relationships, solving problems and making a real difference to service delivery, we'd love to hear from you.

About the role

As Workflow Coordinator, you will provide end-to-end administrative and operational support across our services, ensuring referrals are progressed efficiently, deadlines are met, and clients and affiliates receive an exceptional experience throughout their journey.

You'll work closely with the Operations Manager, Clinical Case Lead and service leads while acting as a key point of contact for referrers, affiliate clinicians and stakeholders.

Key Responsibilities

· Managing enquiries, referrals and customer communications.

· Coordinating instructed cases from referral through to report filing.

· Monitoring deadlines, milestones and workflow trackers.

· Supporting affiliates with onboarding, induction and ongoing administration.

· Maintaining accurate records within our systems, including our clinical record system, Tacklit.

· Processing invoices and supporting financial administration.

· Coordinating quality assurance and affiliate support processes.

· Supporting business development, marketing and customer feedback activities.

What we're looking for

Essential:

· Experience coordinating referrals, cases or workflows in a busy environment.

· Excellent organisational, communication and customer service skills.

· Strong attention to detail and the ability to manage multiple priorities.

· Experience handling sensitive information and maintaining accurate records.

· Confidence using Microsoft Office, including Word, Excel and Outlook.

· A proactive, flexible and solution-focused approach.

Desirable

· Experience within health, social care, psychology, education or legal services.

· Knowledge of expert witness, diagnostic, or therapeutic services.

· Experience working from home.

If you’re highly organised, proactive, and adaptable, with a strong commitment to customer service, this could be the role for you.

Why join MCTS?

We are committed to creating a supportive, inclusive and values-led workplace where every member of the team can thrive and contribute to improving outcomes for children, young people and families.

Apply today and help us deliver life-changing specialist services to children, young people and families across the UK.

Do not delay your application – the listing will be closed early if sufficient applications are received.

To find out more about us, please visit: www.mcts.org.uk

To apply for this role please fill out the Application Form on the following link:

https://hr.breathehr.com/v/referrals-and-workflow-coordinator-48364

We will only be able to shortlist applicants that have completed our Application Form.

Pay: £27,000.00-£30,000.00 per year

Application question(s):

How many years of experience do you have in referrals, workflow coordination, or case coordination?
Have you previously worked within health, social care, psychology, education or legal services?
Have you previously worked in expert witness, diagnostic, or therapeutic services?
Do you have any experience working from home?
Are you able to commute to the Salisbury office minimum 2 days per month?
Do you have a full UK driving licence and are willing to travel to events?
Are you eligible to live and work in the UK without a requirement for visa support, now or in the future?
Do you have fluent English language skills?

Work Location: Hybrid remote in Salisbury

Quick apply

Refine Your Search

customer experience coordinator jobs in collingbourne ducis, wil

Referrals and Workflow Coordinator (Hybrid)

Alternative Provision Administration Coordinator

Marina Coordinator

Lifestyle & Wellness Co-ordinator

QHSE Administrator

Helpdesk Coordinator

Booking Coordinator

Sales Coordinator

Customer Experience Coordinator

Contractor Co-ordinator

Recruitment Coordinator

Office Coordinator

Safeguarding Care Coordinator ( Maternity Cover )

Dental Receptionist

Customer Relationship Executive

Leasehold Technical Coordinator - 6 month fixed term contract

Reception & Facilities Coordinator (Part Time)

Service Operations Coordinator

Technical Coordinator Property Investment - 6 month fixed term contract

Goods In/Out Warehouse Coordinator

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