Customer experience verifications Work, Jobs in Copthorne, Wsx (with Salaries)

Administrative Assistant (Identity Verification & Amendments )
Smarter Cover —Leatherhead
- £25,000 - £29,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Accounting
- Free parking
- Health & wellbeing programme
Quick apply
10d
Customer Service Opportunities
Southeastern Railway —Tonbridge
- £26,844 - £29,156 a year
- Weekend availability
- Customer service
- IT
- Communication skills
- Annual leave
Quick apply
Admissions & Widening Participation Associate
Fairfield School of Business —Croydon
- Weekend availability
- Sales
- Customer service
- Bachelor's degree
Quick apply
13d
Professional Services Consultant - ICE
Clinisys —Woking
- Remote
- Customer service
- SQL
- Project management
Professional Services Consultant
Clinisys —Woking
- Remote
- Customer service
- Java
- Project management
Application Support Analyst
Clinisys —Woking
- Hybrid work
- Customer service
- Organisational skills
- IT
RETAIL ASSISTANT & DELIVERY DRIVER
Coldean Convenience 02 —Brighton
- £13 an hour
- Part-time
- Customer service
- In-person
- Free parking
- Store discount
Quick apply
4d
Telesales Co-ordinator (BRD)
AGM Bishop's Move Ltd —Guildford
- £30,000 a year
- Full-time
- Microsoft Powerpoint
- Computer literacy
- Data entry
- Free parking
- Employee discount
Quick apply
11d
Professional Services Consultant (ICE)- 12 Month FTC
Clinisys —Woking
- Remote
- Customer service
- Java
- Project management
Client Project Manager / Refurbishment & Maintenance
Optimal Group —London
- £35,000 - £40,000 a year
- Full-time
- Maintenance
- Construction experience
- Profit sharing
- Annual leave
Quick apply
Senior Pension Administrator (Fixed term Contract for 12 months)
Equiniti —Crawley
- Full-time
- Customer service
- Computer literacy
- Leadership
- Employee assistance programme
- Employee discount
12d
Team Manager
LegalAndGeneral —Brighton and Hove
- From £38,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Management
- Data analysis skills
- Employee discount
Quick apply
3d
Student Hub Officer (Evenings)
LSEC —London
- £14,917 - £17,727 a year
- Part-time
- Customer service
- Microsoft Office
- University
- Annual leave
- Employee assistance programme
Installation and Support Engineer
iFacility —Guildford
- £28,000 - £33,000 a year
- Overtime
- Driving
- Travel
- IT
- Employee assistance programme
- Referral programme
Quick apply
6d
Wellbeing and Engagement Officer
Study Group —Guildford
- £26,520 a year
- Full-time
- Customer service
- Administrative experience
- Bachelor's degree
Quick apply
Data Centre Operations Analyst - FTC
Redcentric plc —Gatwick Airport
- Weekend availability
- Customer service
- Communication skills
2d
2nd Line IT Support Engineer
Global 4 —Horsham
- Full-time
- Customer service
- Mentoring
- Referral programme
Quick apply
Railway Enforcement Officer Opportunities
Southeastern Railway —Tonbridge
- £33,823 - £41,583 a year
- Weekend availability
- Communication skills
- Annual leave
Quick apply
Onboarding Manager, Customer Success
Pigment —London
- Full-time
- Organisational skills
- Communication skills
- Annual leave
Field Service Engineer (Bromley)
Petroassist UK Limited —Bromley
- Up to £38,000 a year
- Overtime
- Customer service
- Maintenance
- Mechanical knowledge
Quick apply

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Administrative Assistant (Identity Verification & Amendments )

Smarter Cover -
Leatherhead

Quick apply

Job details

Permanent | Full-time
£25,000 - £29,000 a year
10 days ago

Benefits

Free parking
Health & wellbeing programme
Cycle to work scheme
Company pension
Company events
Employee discount
Life insurance
Referral programme
On-site parking

Qualifications

Microsoft Word
Microsoft Outlook
Underwriting
Accounting
Payroll
Communication skills

Full job description

Identity Verification & Amendments Specialist
Location: Leatherhead, Surrey KT22 7BA
Type: Full-time, Permanent
Base Salary: £26,000 per year
On Target Earnings (OTE): £29,000

Exciting Opportunity in Leatherhead!

Smarter Cover is a hypergrowth Life Insurance Provider / Brokerage. We recently moved to a modern office in Leatherhead and are looking for a detail-driven and reliable Identity Verification & Amendments Specialist to join our well-established Compliance & QA function.

We operate in a regulated environment overseen by the FCA, ensuring a structured, compliant, and trustworthy process for both customers and our team.

Our in-house operations and sales teams generate a high volume of applications daily, meaning this role is critical in ensuring policies are accurately verified, compliant, and able to proceed to underwriting without delay.

Our modern Leatherhead office is centrally located near the train station and surrounded by pubs, shops, restaurants, and gyms—perfect for making the most of your breaks.

As an industry leader in the Life Insurance sector, we are seeking a highly accurate and process-driven individual who can manage sensitive compliance tasks while maintaining pace, quality, and professionalism.

Your Role

As an Identity Verification & Amendments Specialist, you will play a key role in ensuring applications are compliant, accurate, and ready for underwriting.
Completing manual identity verification (AML/KYC) checks using biometric and document-based systems
Ensuring customers are correctly verified before policies are placed on risk
Reviewing life insurance applications for missing or incorrect information
Managing amendments and corrections with customers and insurers
Communicating sensitive information clearly and professionally
Liaising with insurers to ensure accurate underwriting submissions
Managing a personal daily workload with strict deadlines
Ensuring full case ownership from start to completion
Working within FCA-regulated compliance and QA standards
Maintaining high accuracy across fluctuating daily volumes

Your Skills & Experience

Experience in life insurance, protection, underwriting support, QA, or new business administration
Strong understanding of protection application forms and underwriting principles
High attention to detail with a strong accuracy record
Ability to manage workload independently and meet deadlines
Clear and confident communication skills (written and verbal)
Comfortable handling sensitive customer and insurer conversations
Methodical, organised, and process-driven approach
Ability to work under pressure while maintaining compliance standards

Why Join Us?

Join a rapidly growing, established life insurance business
Work in a structured FCA-regulated environment
Be part of a modern, central Leatherhead office
Gain exposure to both AML/KYC and underwriting amendment processes
Play a key operational role that directly impacts policy progression
Supportive compliance and QA team structure with escalation support
Stable full-time role with clear processes and expectations

Basics of the Role

Salary: £26,000 + Bonus
Realistic OTE: £29,000
Performance-based bonus structure (quality + SLA + volume metrics)
Monday to Friday: 9:00am – 6:00pm
Full-time onsite role (no hybrid working)
Structured daily workload with fixed compliance deadlines
FCA-regulated environment

Benefits & Rewards

Perkbox
SquareHealth
Death in Service (4x basic salary)
Internal incentive schemes
No weekend working or shift patterns
Bi-annual company awards
Summer & Christmas parties
Hybrid working (after 3 months)
Festive period closure (5–8 days)
Cycle to Work scheme

Pay: £25,000.00-£29,000.00 per year

Benefits:

Company events
Company pension
Cycle to work scheme
Free parking
Health & wellbeing programme
Life insurance
On-site parking
Referral programme

Work Location: In person

Quick apply

Refine Your Search

customer experience verifications jobs in copthorne, wsx

Administrative Assistant (Identity Verification & Amendments )

Customer Service Opportunities

Admissions & Widening Participation Associate

Professional Services Consultant - ICE

Professional Services Consultant

Application Support Analyst

RETAIL ASSISTANT & DELIVERY DRIVER

Telesales Co-ordinator (BRD)

Professional Services Consultant (ICE)- 12 Month FTC

Client Project Manager / Refurbishment & Maintenance

Senior Pension Administrator (Fixed term Contract for 12 months)

Team Manager

Student Hub Officer (Evenings)

Installation and Support Engineer

Wellbeing and Engagement Officer

Data Centre Operations Analyst - FTC

2nd Line IT Support Engineer

Railway Enforcement Officer Opportunities

Onboarding Manager, Customer Success

Field Service Engineer (Bromley)

I want to receive the latest job alerts for customer experience verifications in copthorne, wsx

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