Service team lead Work, Jobs in Countesthorpe, Lec (with Salaries)

Product Group Manager
NEXT —Leicester
- From £78,600 a year
- Full-time
- Management
- Contracts
- Software development
- Free parking
- Employee discount
9d
Lead Consultant
Adept Care Consultancy —Hinckley
- £50,000 a year
- Full-time
- Analysis skills
- Presentation skills
- Organisational skills
Quick apply
9d
Sales Specialist Lead - Modern Workplace (MDL & JML Services)
Cameo —Leicester
- £55,000 - £65,000 a year
- Full-time
- Hybrid work
- Azure
- Sales
- IT
- Free parking
Quick apply
13d
Manager
Six Spa —Wigston Magna
- From £32,000 a year
- Weekend availability
- Hospitality
- Customer service
- Supervising experience
- Employee discount
Quick apply
Lifestyle Assistant
Tanglewood Care Services —Oadby
- £12.71 an hour
- Weekend availability
- In-person
- Communication skills
- Referral programme
Quick apply
Customer Service Manager
Simplify Group —Leicester
- £30,000 - £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Free parking
- Employee assistance programme
Quick apply
14d
Customer Enquiry (TEAM LEADER)
NEBOSH —Leicester
- £38,000 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme
5d
Assistant
K Boutique —Leicester
- £10 - £13 an hour
- Temporary
- Customer service
- In-person
- School
- Employee discount
Quick apply
2h
Service Manager
Sandicliffe —Leicester
- From £40,000 a year
- Full-time
- Customer service
- In-person
- Leadership
- Health & wellbeing programme
- Employee discount
Quick apply
13d
Data Centre Operations Manager
Arcus FM —Leicester
- Up to £65,000 a year
- Full-time
- Management
- Engineering
- Organisational skills
Customer Operations Area Manager
Cadent Gas —Leicester
- From £72,000 a year
- Hybrid work
- Continuous improvement
- Driving
- Leadership
- Employee discount
7d
Spiritual Services Lead
Rainbows Hospice for Children and Young People —Loughborough
- £45,210 a year
- Weekend availability
- Childcare
- Working with children
- No degree
- Free parking
- Annual leave
Label Operations Manager
NEXT —Leicester
- £50,000 - £90,000 a year
- Full-time
- Sales
- Communication skills
- Negotiation
- Free parking
- Employee discount
Car and Van Leasing Consultant
Pink Vehicle Leasing —Enderby
- £35,000 - £60,000 a year
- Full-time
- CRM software
- Sales
- Microsoft Office
Quick apply
9d
Look After Children Mentor and Coaching Support
Park Lodge Project —Leicester
- From £27,189.82 a year
- Weekend availability
- English
- Working with children
- In-person
Quick apply
Information Advice and Guidance Officer
Leicester City Council —Leicester
- £35,412 - £38,220 a year
- Full-time
- Hybrid work
- Microsoft Office
- IT
- Communication skills
- Annual leave
- Employee discount
7d
Customer Operations Specialist
Frimpeks Ltd —Market Harborough
- £27,000 - £31,000 a year
- Full-time
- Sales
- ERP systems
- In-person
- Free parking
- Annual leave
Quick apply
Travel Consultant - Blaby
Hays Travel —Blaby
- Full-time
- Customer service
- IT
- Communication skills
- Annual leave
- Employee discount
Customer Service Development Lead
Britvic Soft Drinks Ltd —Lutterworth
- Full-time
- Management
- Customer service
- ERP systems
- Employee discount
Night Operations Supervisor
Unite Students —Leicester
- £35,000 a year
- Night shift
- Hospitality
- Customer service
- Supervising experience
- Annual leave
- Employee assistance programme

I want to receive the latest job alerts for service team lead in countesthorpe, lec

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Product Group Manager

NEXT -
Leicester

Apply Now

Job details

Full-time
From £78,600 a year
9 days ago

Benefits

Free parking
Financial planning services
Company pension
Discounted gym membership
Private medical insurance
Employee discount

Qualifications

Management
Cost control
Contracts
Software development
Leadership
Communication skills
Negotiation

Full job description

The Role

We are looking for an experienced Product Group Manager to join the NEXT Technology Department. You will play a key role in driving NEXT forward within a fast-moving retail and growing international environment. This role demands strong leadership, technical understanding and excellent communication skills.

As a Product Group Manager, you will work alongside your team of Product Delivery Managers to deliver a suite of technology products of strategic business importance. Your responsibility spans from inception to retirement, ensuring your teams provide daily support and develop prioritised business features.

What You’ll Take On

The Stock & Pricing team supports product merchandisers by ensuring the right stock is in the right place across our UK high street, TP Partners, international wholesale and franchise stores and online customers.

In retail today, few areas of expertise are as important as this. Stock & Pricing Technology is pivotal to ensuring our products are always available, both in our stores and for online customers.

You will hold line management responsibility for Product Delivery Managers and a Senior Business Analyst, ensuring efficient resource use within your portfolio while balancing stakeholder interests. You will provide clear board-level communication that demonstrates progress, cost control and strategic alignment.

You will manage budgeting for the product domain, ensuring continuous improvement is anticipated and provisioned. With strong supplier management and proven negotiation skills, you will deliver excellent cost control.

You will oversee all aspects of delivery within a collaborative and agile framework, providing transparent communication aligned with the quality standards expected by stakeholders and IT governance.

Key Responsibilities:
Programme Management

Manage business alignment and expectations by effectively communicating portfolio deliverables, backlogs and priorities
Oversee the successful delivery of all projects within the portfolio
Manage accounting, estimating and billing for all resource utilisation

Team Management

Lead, coach and develop a team of Product Delivery Managers to consistently deliver the highest standards of service
Ensure complete adherence to design, creation, testing approaches and documentation standards
Develop the technical and behavioural skills of the team, promoting a continuous learning culture

Stakeholder Management

Ensure NEXT Technology and business stakeholders remain fully aligned on project aims and deliverables
Evaluate, prioritise and resource issues raised by business users effectively
Maintain professional, clear and purposeful communication with the business
Build and maintain strong working relationships with key stakeholders and business users
Work closely with other systems teams to improve cross-team collaboration

Sub-Department Management

Ensure budgets for resources and services are correctly provisioned through the appropriate financial processes
Maintain, review and negotiate supplier contracts to maximise cost-effectiveness

What You’ll Bring

A proven track record of delivering large-scale, high-profile enterprise initiatives from inception to completion within an agile environment as a Software Development, Project or Product Manager
Demonstrable experience creating service level roadmaps, prioritising backlogs, developing business cases and utilizing insights like user feedback and performance analytics
Strong legal, compliance and commercial competencies, with experience negotiating contracts in excess of £5m TCO
Extensive experience managing complex projects and portfolios
The ability to manage executive stakeholders and build key business relationships
Exceptional people management skills, with a focus on leading, developing and coaching multi-disciplinary teams across various specialisms such as security, design and operations
Strong leadership skills and previous experience managing teams
Transferable skills applicable across multiple domains
Experience managing a demanding workload with a strong ability to plan and prioritise multiple streams of work
Proven performance communicating program status, costs and risks clearly to executive stakeholders

#LI-LE1 #LI-Hybrid

25 days holiday plus bank holidays
Profit-related bonus - based on company performance
Management share options
Company car or car allowance
Private medical insurance
Sharesave scheme - make savings from your net pay to buy NEXT shares at a discount
Pension - fixed contribution rates from both an employer and employee perspective, but you're also able to make additional voluntary contributions (AVCs) if you wish to save more.
Life assurance
Group income protection
Wagestream - helping you make the most out of your money
Salary finance - offers access to affordable loans repaid through salary, simple savings and free financial education.
25% staff discount on most NEXT products - plus discount on other products
Direct to work - NEXT orders delivered free to the office for collection
VIP sale - early access to the NEXT sale
Access to NEXT staff shops
Octopus energy - like cycle-to-work, but for electric vehicles
Free parking (excluding London locations)
Travel2NEXT - bus services dependent on location
On site dining facilities (excluding London locations)
National and local discounts on goods and services - this includes things like discounted cinema tickets
Wellhub - includes access to discounted gym membership
Simply health - a healthcare subscription service
Aviva Digicare Workplace+ healthcare service - 7 Free services including Digital GP appointments and an annual health check.
Onsite GP - Leicester Head Office
Onsite Physio - Leicester Head Office
A range of dedicated 3rd party wellbeing partners
Free eye testing - voucher to use at specific locations

Conditions apply to all benefits. These benefits are discretionary and subject to change.

We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email [email protected] (please include 'Workplace Adjustments' in the subject line), or call us on 0116 284 2486 and leave a voicemail.

You know Next, but did you know we’re a FTSE-100 retail company employing over 44,000 people across the Next group. We’re the UK’s 2nd largest fashion retailer and for Kidswear we’re the market leader. At the last count we have over 450 stores, plus the Next Online and it’s now possible to buy on-line from over 80 countries around the world! So we’ve gone global!

Apply Now

Refine Your Search

service team lead jobs in countesthorpe, lec

Product Group Manager

Lead Consultant

Sales Specialist Lead - Modern Workplace (MDL & JML Services)

Manager

Lifestyle Assistant

Customer Service Manager

Customer Enquiry (TEAM LEADER)

Assistant

Service Manager

Data Centre Operations Manager

Customer Operations Area Manager

Spiritual Services Lead

Label Operations Manager

Car and Van Leasing Consultant

Look After Children Mentor and Coaching Support

Information Advice and Guidance Officer

Customer Operations Specialist

Travel Consultant - Blaby

Customer Service Development Lead

Night Operations Supervisor

I want to receive the latest job alerts for service team lead in countesthorpe, lec

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected