Customer service representative Work, Jobs in Crieff, Pkn (with Salaries)

Customer Service Advisor
Calido Logs and Stoves —Stirling
- £28,500 - £30,000 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Store discount
Quick apply
4d
Customer Service Representative
William Hill —Stirling
- £12.75 an hour
- Part-time
- Customer service
- Employee discount
Customer Service Advisor
Concentrix —Larbert
- £26,520 a year
- Full-time
- Sales
- Customer service
- Contracts
- Employee discount
Customer Service Advisor
Etex Group —Stirling
- Customer service
- ERP systems
- Microsoft Office
Customer Care & Lead Generation Advisor
Bon Accord Life —Alloa
- £25,250 a year
- Full-time
- Sales
- Customer service
- Financial services
- Life insurance
- Sick pay
Quick apply
Customer Service Team Leader
William Hill —Stirling
- £27,941.96 a year
- Full-time
- Customer service
- Supervising experience
- Employee discount
Customer Support Advisor
Concentrix —Larbert
- £12.75 an hour
- Full-time
- Customer service
- Computer literacy
- English
- Annual leave
- Employee discount
Customer Service Advisor
Giacopazzi and Company Limited —Kinross-shire
- £12.71 an hour
- Part-time
- Merchandising
- English
- Organisational skills
- Free parking
- Annual leave
Quick apply
3d

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Customer Service Advisor
Calido Logs and Stoves —Stirling
You must have an excellent telephone manner as you will be the first point of contact for new and returning customers. Generous staff discounts on our products.
£28,500 - £30,000 a year
Quick apply
4d
Customer Service Representative
Dor 2 Dor scotland ltd —Livingston
No door knocking, selling, or speaking directly with customers. *PAYE employment* – *this is not a cash-in-hand role*. No previous experience is necessary.
£24,420.00 - £38,756.85 a year
Quick apply
6d

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Customer Service Advisor

Calido Logs and Stoves
Stirling

Quick apply

Job details

Permanent | Full-time
£28,500 - £30,000 a year
4 days ago

Benefits

Free parking
Casual dress
Store discount
Private dental insurance
Company pension
Private medical insurance
Employee discount
On-site parking

Qualifications

Microsoft Word
Driving Licence
Microsoft Excel
Microsoft Outlook
Sales
Customer service
Microsoft Office
Organisational skills
Office experience

Full job description

Customer Service Advisor

Location: Calido Logs and Stoves, Stirling, FK7 7NP
Salary: £28,500 - £30,000 per annum
Hours: Full time (42.5 hours per week, Monday to Friday, 8:30am - 5pm)
Saturday 9am to 2pm every 3rd Saturday approximately paid as overtime.

About Us:
Calido Logs and Stoves is a family-owned business specialising in premium firewood, wood-burning stoves, garden machinery and woodfired hot tubs. Based just outside of Stirling, we are committed to delivering exceptional customer service and high-quality products.

Role Overview:
We are looking for a dedicated and detail-oriented Customer Service Advisor to join our team. This role is based on-site at our Stirling office, and there are no remote or hybrid working options. The ideal candidate will have strong organisational skills and office experience, with a particular focus on incoming sales calls and customer support. We are looking for someone with a “can-do” attitude and willing to get stuck in!

Key Responsibilities:

Answering inbound sales and customer service calls, emails and live chats and dealing with enquiries efficiently.
Adding and updating customer orders to the system to ensure smooth progression to our warehouse for dispatch.
Taking orders for and invoicing our commercial customers.
Liaising with our accounts team on invoicing, payments and any other financial queries.
Dealing with customers visiting our showroom, advising on products and taking payments.
Supporting colleagues in the preparation and emailing of quotations to customers and subsequent follow up.
Support with general administrative duties to ensure smooth office operations.

Key Requirements:

You must have an excellent telephone manner as you will be the first point of contact for new and returning customers.
Ideally you will have worked in a similar role dealing with customers both face to face and over the phone.
Experience in a customer service role with the ability to deal with awkward situations and resolving them without the need for escalation.
Ability to manage a busy schedule, think on your feet and manage your own workload
Strong attention to detail and organisational skills.
Proficiency with Microsoft Office Suite (Word, Excel, Outlook).
Full UK driving licence (essential due to the office location).
Ability to commute to our Stirling office daily (no remote or hybrid working).
Occasional weekend hours may be available for candidates interested in extra shifts.

Benefits:

Competitive salary of £28,500 - £30,000 per annum (full time).
Generous staff discounts on our products.
Free on-site parking.
Friendly and supportive work environment in a family-run business.
Private healthcare after 6 months service.
28 days holiday per annum (full time) plus an extra day to take your birthday off!
Employer pension scheme.

How to Apply:
To apply for this position, please submit your CV and a cover letter detailing your relevant experience and why you would be a great fit for our team. Applications will be reviewed on a rolling basis, so early applications are encouraged. The role is available immediately for the right person.

Job Types: Full-time, Permanent

Pay: £28,500.00-£30,000.00 per year

Benefits:

Casual dress
Company pension
Employee discount
Free parking
On-site parking
Private dental insurance
Private medical insurance
Store discount

Work Location: In person

Quick apply

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Customer Service Advisor