Front desk manager Work, Jobs in Croydon (with Salaries)

Front Desk Manager – Corporate Guest Services
Rapport —London
- £45,000 a year
- Full-time
- Organisational skills
- Guest services
- Leadership
- Employee assistance programme
- Employee discount
Guest Experience Manager, Pre-Opening - The St. Regis London
Marriott International, Inc —London
- Full-time
- Hotel
- Guest services
- Leadership
- Employee assistance programme
- Sick pay
Front Office Manager
Andaz Liverpool Street —London
- £49,700 a year
- Full-time
- Hospitality
- Hotel
- Front desk
- Employee assistance programme
- Employee discount
12d
Receptionist / head of memberships
Stag Lodge Stables —London
- From £30,000 a year
- Weekend availability
- Customer service
- English
- Administrative experience
- Free parking
Quick apply
6d
Front Desk Manager
Marriott International, Inc —London
- Full-time
- No experience needed
- Hotel
- Front desk
- Health & wellbeing programme
- Employee assistance programme
14d
Head Concierge - London, W11
Encore —London
- £35,000 - £40,000 a year
- Customer service
- Communication skills
- Hotel experience
- Annual leave
- Employee discount
Quick apply
Assistant Front Desk Manager
Rosewood London —London
- Full-time
- Hotel
- Continuous improvement
- Mentoring
- Annual leave
Quick apply
5d
Front Office Team Leader - Art'otel
Battersea Academy for Skills & Employment —London
- £14.89 an hour
- Full-time
- Microsoft Office
- Hotel
- Supervising experience
- Employee assistance programme
- Employee discount
Quick apply
5d
Head Concierge
The Clermont —London
- £36,900 a year
- Full-time
- Hospitality
- Hotel
- Continuous improvement
- Employee discount
- Referral programme
Quick apply
Residential Concierge Team Manager - Ethos Farm
Battersea Academy for Skills & Employment —London
- £18 an hour
- Weekend availability
- IT
Quick apply
Front Office Manager
Hilton —London
- Full-time
- Hospitality
- Sales
- Hotel
Assistant Head Concierge
Ham Yard Hotel - Concierge —London
- £38,332 - £42,000 a year
- Full-time
- Bar
- Cooking
- English
- Language training provided
- Employee discount
Quick apply
Guest Services Team Leader
PPHE Hotel Group —London
- £13.54 an hour
- English
- Hotel
- Guest services
- Employee assistance programme
- Employee discount
Quick apply
Assistant Front Office Manager
Dorsett Canary Wharf —Canary Wharf
- £37,000 a year
- Full-time
- Hospitality
- Hotel
- Mentoring
Quick apply
7d
Front Office Duty Manager
Hyatt Place London Heathrow Airport —London
- Full-time
- Hotel
- Front desk
- Leadership
- Employee assistance programme
- Employee discount
Assistant Front Office Manager - London Marriott Hotel Canary Wharf
Marriott International, Inc —London
- Full-time
- Hospitality
- Customer service
- Hotel
- Employee assistance programme
- Employee discount
2d
Front Office Team Leader
PPHE Hotel Group —London
- £14.89 an hour
- Microsoft Office
- Hotel
- Supervising experience
- Employee assistance programme
- Employee discount
Quick apply
Head Concierge
The Dorchester —London
- Temporary
- Customer service
- English
- Hotel
- Employee discount
- Referral programme
Guest Service Manager
The Hoxton —London
- Full-time
- Hotel
- Front desk
- Restaurant
- Life insurance
Quick apply
Assistant Concierge Manager
Hilton —London
- Weekend availability
- Hospitality
- Sales
- Microsoft Office
7d

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Front Desk Manager – Corporate Guest Services

Rapport -
London

Apply Now

Job details

Permanent | Full-time
£45,000 a year

Benefits

Company pension
Employee assistance programme
Employee discount

Qualifications

Organisational skills
Guest services
Leadership

Full job description

Front Desk Manager – Corporate Guest Services

Prestigious Global Client | Central London
Salary: £45,000 + performance-based bonus
Hours: 40 per week, Monday–Friday (with flexibility)
Contract: Full-time, Permanent

Lead from the front. Inspire excellence. Deliver a world-class welcome.

We’re seeking a Front Desk Manager to take ownership of guest services at one of London’s most prestigious corporate destinations. This is a highly visible role, perfect for a hands-on leader who thrives in a fast-paced, front-of-house setting and knows how to set the tone for exceptional service.

If you’re a natural people-person with the presence, energy, and professionalism to inspire your team and delight guests, this is your opportunity to shine.

The Role
As the first point of contact for guests, clients, and employees, you’ll be responsible for delivering an unforgettable welcome and ensuring a seamless experience from arrival to departure. Your focus will be on leading by example—working alongside your team on the desk, coaching them daily, and maintaining impeccable service standards.

You’ll also:

Build and nurture strong relationships with stakeholders at all levels
Identify opportunities to enhance the guest journey and operational efficiency
Motivate and develop your team to consistently exceed expectations
Uphold the prestige and reputation of the client brand at every interaction

About You

Proven experience in front-of-house or guest services leadership (corporate, hospitality, or luxury environment)
Exceptional people skills with a coaching-led leadership style
Strong organisational skills and an eye for detail
Resilient, adaptable, and always looking for ways to improve service delivery

What We Offer

Financial Freedom: Access exclusive discounts on travel and groceries, life assurance, and cash rewards.
️ Future Security: A contributory pension scheme to help you plan ahead.
Health & Wellbeing: Wellness programs, Employee Assistance Programme, and digital GP services.
Career Growth: Ongoing learning and development to help you thrive.
Recognition: Celebrate excellence through our WOW Awards.
Give Back: Enjoy one paid volunteer day each year to support a cause close to your heart.

About us

Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.

We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.

Find out more about us and our values at www.rapportservice.com.

Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.

Apply Now

Refine Your Search

front desk manager jobs in croydon

Front Desk Manager – Corporate Guest Services

Guest Experience Manager, Pre-Opening - The St. Regis London

Front Office Manager

Receptionist / head of memberships

Front Desk Manager

Head Concierge - London, W11

Assistant Front Desk Manager

Front Office Team Leader - Art'otel

Head Concierge

Residential Concierge Team Manager - Ethos Farm

Front Office Manager

Assistant Head Concierge

Guest Services Team Leader

Assistant Front Office Manager

Front Office Duty Manager

Assistant Front Office Manager - London Marriott Hotel Canary Wharf

Front Office Team Leader

Head Concierge

Guest Service Manager

Assistant Concierge Manager

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