Customer service representative Work, Jobs in Cuffley, Eng (with Salaries)

Membership Assistant
Sopers House —Potters Bar
- £11 - £13 an hour
- Part-time
- Customer service
- English
- Administrative experience
- Employee discount
Quick apply
12d
Customer Service Live Chat Agent
Mr Lender —Loughton
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Annual leave
Quick apply
11d
Customer Support Advisor
Blue Ice Machines Limited —Waltham Abbey
- £25,000 - £28,000 a year
- Full-time
- CRM software
- Customer service
- Organisational skills
Quick apply
6h
Customer Service Advisor
Prime Motors Essex —Hoddesdon
- £28,000 - £30,000 a year
- Full-time
- Computer literacy
- Computer skills
- In-person
- Employee discount
Quick apply
Customer Service Representative
JJ Foods Ltd —Enfield
- £27,400 a year
- Full-time
- Computer literacy
- English
- Computer skills
- Free parking
- Annual leave
Quick apply
13d
Client Services Co-Ordinator Accounts
Royal Veterinary College —Potters Bar
- £29,329 - £31,930 a year
- Weekend availability
- CRM software
- Microsoft Office
- Databases
4d
Customer Service Assistant (Entry Level)
BP Consultancy Group Limited —London
- £14 - £16 an hour
- Full-time
- Computer literacy
- In-person
- Leadership
- Free parking
- Health & wellbeing programme
Quick apply
14h
Customer Care Associate - Remote (Night Shift)
ihateironing —London
- £31,500 a year
- Weekend availability
- Remote
- Travel
Quick apply
Customer Service Advisor
Heroes —London
- Hybrid work
- Microsoft Word
- Computer literacy
- Phone etiquette
- Work from home
Quick apply
7d
Client Services Co-ordinator OOH
Royal Veterinary College —Potters Bar
- £29,329 - £31,930 a year
- Part-time
- Hospital
- Front desk
12d
Customer Support Specialist
Fuse Energy —London
- £30,000 a year
- Full-time
- Bachelor's degree
- Communication skills
- Annual leave
Quick apply
Telesales/ Call Centre Representative
Adam Bernard Solicitors —London
- Up to £21.71 an hour
- Full-time
- Front desk
- In-person
- Communication skills
Quick apply
1d
Customer Experience Associate
KITH —London
- £14.42 an hour
- Part-time
- Customer service
- Cash handling
- Communication skills
Customer Service
Benders TV —London
- £11,500 - £15,000 a month
- Full-time
- Customer service
- Computer literacy
- English
- Free parking
Quick apply
Customer Care & Quality Specialist Team Leader
Clarion Housing Group —North London
- £37,854 - £52,051 a year
- Full-time
- Hybrid work
- CRM software
- Continuous improvement
- Travel
Customer Services Advisor
SNG (Sovereign Network Group) —Hertford
- £28,000 a year
- Full-time
- Hybrid work
- CRM software
- Communication skills
6d
Customer Service Advisor
Bb Mand —London
- £14 - £16 an hour
- Full-time
- CRM software
- English
- Data entry
- Free parking
- Paid training
Quick apply
3d
Customer Service Coordinator
Hill Group UK —Waltham Abbey
- Computer literacy
- Organisational skills
- Computer skills
- Employee discount
6d
Customer Service Representative (CSR) – Video Assessments Hub
Ingeus —London
- £28,860 a year
- Full-time
- Hybrid work
- Computer literacy
- English
- Administrative experience
Quick apply
11h
Customer Care Administrator
Osprey Charging Network —London
- £28,000 - £30,000 a year
- Weekend availability
- Hybrid work
- CRM software
- Continuous improvement
Quick apply

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Membership Assistant

Sopers House -
Potters Bar

Quick apply

Job details

Part-time
£11 - £13 an hour
12 days ago

Benefits

Employee discount

Qualifications

Outbound sales
Customer service call handling
Driving Licence
Guest relations
Inbound customer enquiry call handling
Client engagement
Customer service
Stakeholder liaison
GCSE
Internal department liaison
English
Administrative experience
Business development
Organisational skills
Relationship management
Front desk
Computer skills
Project management experience
Communication skills
Business lead generation

Full job description

Job Title: Membership Assistant

Department: Membership

Report to: Membership Manager

About Us

Sopers House is the epitome of creative business and luxury leisure in Cuffley, Hertfordshire. Our dynamic complex boasts a wide range of amenities including office and meeting spaces, an auditorium, a state-of-the-art gym, health and beauty rooms, a restaurant, a vibrant café, bar, and refreshing pool and spa.
Driven by our visionary founders, we have meticulously created a harmonious blend of corporate and leisure facilities, allowing both businesses and individuals to thrive in an environment that seamlessly balances work and relaxation.

The Role

As Membership Assistant you will work closely with the Memberships Manager in supporting the Operation in growing memberships and Reception, revenue, and profitability of the business, whilst delivering best class customer service experience to all visitors and clients who enter Sópers House. You will be responsible for establishing, maintaining, and expanding customer base, ensuring customers are always provided with a high-level professional service. You will understand and be passionate with the values and vision of Sópers House.

Duties include:

Welcome and greet all members, visitors, guests, and prospective members with a friendly, professional, and approachable manner.
Deliver an outstanding reception service by managing telephone calls, emails, visitor sign-ins, bookings, post, and general enquiries.
Actively promote and sell memberships, confidently converting enquiries into new memberships.
Conduct tours of the facilities for prospective members, highlighting the benefits of joining Sópers House.
Proactively contact membership leads by telephone, email, and in person to generate new sales and maximise membership opportunities.
Build positive relationships with members to encourage retention and deliver an exceptional member experience.
Assist members and visitors with spa wristbands, towels, and provide clear guidance on facilities and return procedures.
Assist members with lockers when required (entering both male and female changing rooms during busy periods will be necessary).
Work on reception during busy periods while maintaining a high level of customer service.
Assist with meeting room, co-working, gym, spa, and daily facility bookings.
Maintain accurate member records, issue access fobs, and update relevant systems and databases.
Support events, promotional campaigns, marketing activities, and member communications.
Carry out regular building checks and assist in managing the building during fire alarm drills and emergency procedures.
Liaise with all departments to ensure the smooth day-to-day operation of the business.
Assist with parking administration and visitor management.
Support colleagues across all departments whenever required.
Undertake any other reasonable duties requested by management to support the successful operation of Sópers House.

General:

Sopers House Company Uniform will be provided.

Key Skills

At least 2 years’ experience as a Membership Assistant, Front of House Assistant or similar role is preferred.
Organised, efficient and have the ability to work under pressure
Strong project management and sales experience
Self-motivated and passionate in business development
Excellent verbal and written communication skills
Ability to manage and maintain relationships at all levels
A confident and motivated salesperson with a passion for achieving membership sales and delivering excellent customer service.
Proven ability to build rapport and communicate confidently with people from all backgrounds.
Outstanding telephone manner with experience of handling enquiries and confidently making outbound sales calls.
Comfortable following up leads and converting enquiries into membership sales.
Friendly, approachable, professional, and enthusiastic with a positive attitude.
Strong organisational skills with the ability to prioritise and multitask in a busy environment.
Confident using computer systems and maintaining accurate records.
Able to work independently and as part of a team.
Flexible and willing to support all areas of the business when required.

Pay: £11.00-£13.00 per hour

Benefits:

Employee discount

Education:

GCSE or equivalent (preferred)

Experience:

Customer service: 1 year (preferred)
Administrative experience: 1 year (preferred)

Language:

English (preferred)

Licence/Certification:

Driving Licence (preferred)

Work Location: In person

Quick apply

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