Technology infrastructure administrators & architects Work, Jobs in Datchworth, Hrt (with Salaries)

Technical Publications Application Support | Stevenage, UK
Infosys —Stevenage
- Analysis skills
- Continuous improvement
- Travel
Digital Applications Officer
St Albans City & District Council —St Albans
- £38,949 - £42,500 a year
- Full-time
- English
- Communication skills
- Annual leave
End User Support Engineer
Tata Elxsi —London
- Windows
- Microsoft Office
- Analysis skills
Website Operations Manager
Sanders + Jay Ltd —Royston
- £26,000 - £40,000 a year
- Full-time
- Hybrid work
- In-person
- Communication skills
- Annual leave
Quick apply
Middleware Support Engineer| Stevenage, UK
Infosys —Stevenage
- Analysis skills
- Travel
- APIs
Application Maintenance & Support Engineer| Jira & Confluence| Stevenage, UK
Infosys —Stevenage
- Maintenance
- Analysis skills
- Continuous improvement
L2/L3-Support Engineer|Aerospace & Defense Engineering COTS Packages| Stevenage, UK
Infosys —Stevenage
- Databases
- Analysis skills
- Continuous improvement
IT Technician
Interpham Consulting —Luton
- Full-time
- Azure
- Windows
- School
IT Operations Administrator
Prevail —London
- Full-time
- Hybrid work
- Customer service
- Continuous improvement
- SharePoint
- Employee assistance programme
- Gym membership
Quick apply
HR Data analyst
BPCE Equipment Solutions UK Lt —London
- Overtime
- Microsoft Powerpoint
- Computer literacy
- Data analysis skills
11d
IT Support - Front End Management
Bank of China —London
- Full-time
- Maintenance
- Computer networking
- Communication skills
Junior Systems Administrator (Neasden, NW London)
Dazzle: Commercial & Office Cleaning | London —London
- £20,000 a year
- Communication skills
- Annual leave
Quick apply
Solution Architect
M Group —Stevenage
- Analysis skills
- Organisational skills
- Business
- Annual leave
- Employee assistance programme
9d
IT Systems Support Engineer
Smart Pension —London
- Hybrid work
- Google Suite
- Continuous improvement
- Communication skills
- Employee assistance programme
- Employee discount
Mission Planning Systems Architect
MBDA —Stevenage
- Up to £54,000 a year
- Overtime
- Hybrid work
- Free parking
Applications Support Analyst
The Institution Of Structural Engineers —London
- £36,121 a year
- Full-time
- Hybrid work
- System design
- IT
- In-person
- Annual leave
- Employee assistance programme
2d
Staff Infrastructure Engineer, Cluster Infrastructure
Anthropic —London
- £325,000 - £485,000 a year
- Hybrid work
- Bachelor's degree
- Mentoring
- Communication skills
- Flexible schedule
Design Engineer/Project Manager for ICT Structured Cabling, Cabling Infrastructure Technology
Amazon UK Services Ltd. —London
- Full-time
- PMP
- Analysis skills
- Travel
People Systems Analyst
David Lloyd Clubs —Hatfield
- £40,000 - £45,000 a year
- Analysis skills
- Continuous improvement
- Employee discount
Digital & IT Technical Specialist
Parker Hannifin Corporation —Hemel Hempstead
- Full-time
- Hybrid work
- JavaScript
- Communication skills

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technology infrastructure administrators & architects jobs near datchworth, hrt

Technical Publications Application Support | Stevenage, UK

Infosys -
Stevenage

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Job details

Qualifications

Technical troubleshooting
XML
Enterprise software
IT service management
Database administration
Analysis skills
Continuous improvement
Ticket management systems
Content management
Application support
XSLT
Root cause analysis
Communication skills
Analytics

Full job description

Role – Technical Publication (TechPub) application support
Technology – CSDB platforms
Location – Stevenage, UK
Business Unit – MFGADM
Compensation – Competitive (including bonus)

Job Summary

The Technical Publications Application Engineer is responsible for the support, administration, maintenance, enhancement, and continuous improvement of Technical Publications systems and applications across the enterprise. This role serves as the technical subject matter expert for Technical Publications platforms, supporting end-to-end authoring, validation, publishing, content management, and distribution processes.

The successful candidate will possess experience in Technical Publications standards, including XML-based authoring environments, CSDB management, publishing workflows, and integrations with Product Lifecycle Management (PLM) and enterprise systems. The role requires a combination of application support, systems administration, troubleshooting, process optimization, stakeholder engagement, and technical solution delivery.

Location & Security Requirements

Candidates who have previously held Security Check (SC) Clearance or are eligible to obtain SC Clearance will be preferred.
Should be based within reasonable commuting distance of Stevenage, United Kingdom, or be willing to travel regularly to the Stevenage office/customer site as required.

Key Responsibilities

Provide application support and administration for Technical Publications platforms and associated toolsets such as Boeing Spectrum Publisher Inmedius, RWS XPP, TrilogiView, TrilogiBuild, MediaWiki
Investigate, diagnose, and resolve complex application, workflow, and publishing issues.
Perform root cause analysis and implement permanent corrective actions.
Support incident, problem, and change management activities.
Monitor system performance, availability, and application health.
Coordinate with software vendors and internal IT teams to resolve technical issues.
Act as a Subject Matter Expert (SME) for technical publication processes.
Administer and maintain Common Source Database (CSDB) environments.
Support automated and manual publishing processes, application upgrades, patches, and new releases.

Required Skills/Experience:

Proven experience in supporting Technical Publications applications in Aerospace, Defence, Rail, Automotive, or similar regulated industries.
Experience supporting CSDB platforms.
Application Management Services (AMS) experience in a managed services or enterprise support environment.
Understanding of ITIL-aligned incident, problem, change, release, service request, configuration and knowledge management processes.
relevant IT experience, including hands-on AMS/application support for enterprise applications.
Experience supporting multiple COTS/business applications; exposure to multiple tools such as Boeing Spectrum Publisher Inmedius, RWS XPP, TrilogiView, TrilogiBuild, MediaWiki or similar is preferred.
XSLT and XML technology knowledge is preferred.
Document publishing workflow knowledge and Aerospace documentation experience are good to have
Strong troubleshooting skills across application, interface, data, access, configuration and environment issues.
Working knowledge of ITSM/ticketing tools, CMDB practices, SLA/KPI reporting, dashboarding and operational governance.
Ability to analyse logs, coordinate with infrastructure/database/security teams and manage dependencies with product vendors.
Good understanding of patching, vulnerability remediation, application maintenance, certificate tracking and service account governance.
Basic SQL/database understanding and awareness of integrations, APIs, job scheduling, file transfers and application interfaces.
Experience working with onsite, offshore and third-party teams in a structured support model.

Personal Skills
Besides the professional qualifications, we respect and place equal importance to the candidate’s personality which facilitates success in customer environments. Few traits we look for are:

High analytical skills
A high degree of initiative, flexibility and adaptability
High customer orientation
Good team engaging skills
Quality awareness
Good verbal and written communication skills
Transparency and Integrity

About Infosys
Infosys is a global leader in next-generation digital services and consulting. We enable clients in 59 countries to navigate their digital transformation.
With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer clients, in 59 countries, as they navigate their digital transformation powered by cloud and AI. We enable them with an AI-first core, empower the business with agile digital at scale and drive continuous improvement with always-on learning through the transfer of digital skills, expertise, and ideas from our innovation ecosystem. We are deeply committed to being a well-governed, environmentally sustainable organization where diverse talent thrives in an inclusive workplace.

All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer

Apply Now

Refine Your Search

technology infrastructure administrators & architects jobs in datchworth, hrt

Technical Publications Application Support | Stevenage, UK

Digital Applications Officer

End User Support Engineer

Website Operations Manager

Middleware Support Engineer| Stevenage, UK

Application Maintenance & Support Engineer| Jira & Confluence| Stevenage, UK

L2/L3-Support Engineer|Aerospace & Defense Engineering COTS Packages| Stevenage, UK

IT Technician

IT Operations Administrator

HR Data analyst

IT Support - Front End Management

Junior Systems Administrator (Neasden, NW London)

Solution Architect

IT Systems Support Engineer

Mission Planning Systems Architect

Applications Support Analyst

Staff Infrastructure Engineer, Cluster Infrastructure

Design Engineer/Project Manager for ICT Structured Cabling, Cabling Infrastructure Technology

People Systems Analyst

Digital & IT Technical Specialist

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