Customer service manager Work, Jobs in Denny, Fal (with Salaries)

Service Manager
Perfect Service Solutions Ltd —Stirling
- £32,000 - £42,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Organisational skills
- Free parking
Quick apply
5d
Customer Contracts Manager
Alexander Dennis —Larbert
- Full-time
- Hybrid work
- Contracts
- Communication skills
Quick apply
Customer Experience Manager
Sainsbury's —Stirling
- From £32,700 a year
- Management
- Leadership
- Employee discount
Customer Account Manager
Thom Micro Systems —Larbert
- From £35,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- CAD
- Free parking
- Work from home
Quick apply
14d
Account Manager
Safetykleen —Stirling
- £32,000 - £35,000 a year
- Full-time
- Employee assistance programme
- Referral programme
Quick apply
Investigations Operations Leader
Department for Work and Pensions —Livingston
- £38,772 a year
- Overtime
- Hybrid work
- Presentation skills
- Travel
- Human resources
- Annual leave
- Employee assistance programme
5d
Helpdesk Supervisor - Glasgow Head Office
City Facilities Management (UK) —Glasgow
- £33,212.48 a year
- Weekend availability
- Management
- Customer service
- Communication skills
6d
Business Development Manager (BDM) - Falkirk - Circa 41k Basic - 53k OTE Uncapped
Yell Ltd —Falkirk
- £35,875 a year
- Full-time
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Business Development Manager (BDM) - Livingston - Circa 41k Basic - 53k OTE Uncapped
Yell Ltd —Livingston
- £35,875 a year
- Full-time
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Customer Success Manager
Mears Group —Coatbridge
- Up to £46,000 a year
- Management
- Maintenance
- Presentation skills
- Annual leave
- Employee discount
3d
Senior Operations Manager
Nationwide Building Society —Glasgow
- From £68,000 a year
- Full-time
- Customer service
- Continuous improvement
- Communication skills
10d
Business Development Manager (BDM) - Circa 41k Package - 53k OTE Uncapped
Yell Ltd —Stirling
- £35,875 a year
- Full-time
- Remote
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Post Office and Retail Customer Service Manager
Cumbernauld Shop —Cumbernauld
- £29,000 - £33,000 a year
- Weekend availability
- Management
- Customer service
- Supervising experience
- Sick pay
Quick apply
Customer Service Team Leader
William Hill —Stirling
- £27,941.96 a year
- Full-time
- Customer service
- Supervising experience
- Employee discount
Customer Service Team Manager 24/7 shift pattern
Barclays —Glasgow
- Weekend availability
- Hybrid work
- Banking
Manager Designate - Stirling
Chisholm Hunter Ltd —Stirling
- Up to £36,000 a year
- Full-time
- Management
- Employee discount
Quick apply
Helpdesk Team Leader (Backshift) - Glasgow Head Office
City Facilities Management (UK) —Glasgow
- £29,214 a year
- Full-time
- Presentation skills
- Leadership
- Communication skills
- Annual leave
- Work from home
Hotel - Duty Manager
Premier Inn —Stirling
- Up to £13.86 an hour
- Full-time
- Hotel
- Organisational skills
- Leadership
- Employee discount
Quick apply
Duty Manager
New Market Bar —Falkirk
- £14.50 - £16.00 an hour
- Part-time
- Hospitality
- Bar
- Management
Quick apply
14d
Principal Travel Product Manager
Magnificent Himalayan Travel Services Ltd —Alloa
- £5,000 - £6,000 a month
- Full-time
- Hospitality
- English
- Microsoft Office
Quick apply
3d

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customer service manager jobs near denny, fal

Service Manager

Perfect Service Solutions Ltd
Stirling

Quick apply

Job details

Permanent | Full-time
£32,000 - £42,000 a year
5 days ago

Benefits

Free parking
Casual dress
Company pension
On-site parking

Qualifications

Microsoft Excel
Ventilator
Software deployment
Logistics
Microsoft Office
Organisational skills
Contracts
Leadership
Communication skills

Full job description

Perfect Service Solutions Ltd is one of Scotland's leading family-owned providers of specialist ventilation hygiene, fire safety and facilities compliance services. Our reputation has been built on technical excellence, trusted relationships and exceptional customer service.

Our values—Togetherness, Openness, Fairness, Fun and Evolving for Everyone (TOFFEE)—guide how we work every day.

The Opportunity

The Service Manager leads the operational delivery of all field-based services across Scotland and the North of England.

Working closely with the Operations Director, Head of Commercial and Contracts Team, you will be responsible for leading, developing and deploying our field workforce to deliver safe, efficient and high-quality services that consistently exceed customer expectations.

This is a key position within the business. You will oversee operational delivery, workforce planning, logistics, competence, performance management and continuous improvement, ensuring our contracts are delivered professionally whilst supporting an exceptional customer experience.

This is not a role that requires previous ventilation hygiene experience. We are looking for an experienced operational manager who can bring fresh thinking, strong leadership qualities and outstanding organisational skills to our growing business.

What We're Looking For

We're looking for an experienced operational leader who thrives in a fast-paced, field-oriented environment.

You will enjoy solving complex logistical challenges, developing people and creating high-performing teams. You'll be confident leading geographically dispersed employees, making sound operational decisions and building a culture of accountability, teamwork and continuous improvement.

If you're passionate about operational excellence and developing people, we'd love to hear from you.

Key Responsibilities

Lead the day-to-day operational delivery of services across Scotland and the North of England.
Plan and deploy labour resources to maximise efficiency, productivity and customer satisfaction.
Allocate the appropriate team size, competency and skill mix to meet individual contract requirements.
Work collaboratively with the Contracts Team to ensure contracts are effectively mobilised and delivered in accordance with agreed scope, programme and customer expectations.
Lead, coach and develop Field Team Engineers, Technicians and Supervisors.
Manage employee performance through coaching, objective setting, performance reviews and, where necessary, disciplinary and capability procedures.
Support employee wellbeing whilst addressing attendance, behavioural and performance issues consistently, fairly and professionally.
Oversee workforce competency, training, qualifications and succession planning.
Manage workforce vetting, security clearances and customer-specific compliance requirements.
Promoting a positive safety culture and leading safe behaviours.
Monitor operational performance, resource utilisation, productivity and quality.
Promote and embed the Company's TOFFEE Values and Guiding Principles.
Manage and develop Assistant Service Managers supporting your role

Experience, Skills & Qualifications

Essential

Proven experience leading geographically dispersed operational or field-based teams.
Strong operational planning, logistics and workforce deployment experience.
Demonstrable experience with people, managing employee performance and development.
Strong organisational and problem-solving skills.
Excellent communication and relationship-building skills.
Commercial awareness.
Advanced Microsoft Office skills, particularly Microsoft Excel.

Desirable

Experience within utilities, infrastructure, engineering services, telecommunications, rail, logistics, construction, facilities management or other field-based operational environments.
Experience overseeing Health & Safety within an operational environment.
Experience managing security vetting or workforce compliance.

What We Offer

Competitive salary, negotiable, depending on experience, capability, and suitability for the role. We recognise that every candidate brings different skills, experience, and leadership qualities. The starting salary will reflect the successful candidate's relevant experience, demonstrated capability, and overall fit.
Permanent full-time position.
Training and professional development.
Supportive family-owned business with genuine career progression.
Opportunity to play a pivotal leadership role within a growing business and help shape the future of our operational delivery.

Pay: £32,000.00-£42,000.00 per year

Benefits:

Casual dress
Company pension
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer service manager jobs in denny, fal

Service Manager

Customer Contracts Manager

Customer Experience Manager

Customer Account Manager

Account Manager

Investigations Operations Leader

Helpdesk Supervisor - Glasgow Head Office

Business Development Manager (BDM) - Falkirk - Circa 41k Basic - 53k OTE Uncapped

Business Development Manager (BDM) - Livingston - Circa 41k Basic - 53k OTE Uncapped

Customer Success Manager

Senior Operations Manager

Business Development Manager (BDM) - Circa 41k Package - 53k OTE Uncapped

Post Office and Retail Customer Service Manager

Customer Service Team Leader

Customer Service Team Manager 24/7 shift pattern

Manager Designate - Stirling

Helpdesk Team Leader (Backshift) - Glasgow Head Office

Hotel - Duty Manager

Duty Manager

Principal Travel Product Manager

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