Customer service coordinator Work, Jobs in Didcot, Oxf (with Salaries)

Library Services Co- Ordinator
EBSCO —Didcot
- Full-time
- CRM software
- Microsoft Outlook
- Computer literacy
Customer Experience Coordinator
Hypnos Beds —Princes Risborough
- £26,032.50 a year
- Weekend availability
- Bilingual
- English
- Data entry
- Free parking
- Health & wellbeing programme
Quick apply
13d
Full Time Office Administrator / Customer Care Co-Ordinator
Accessible Motor Company Limited t/a Fleximobility —Carterton
- £25,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- English
- Free parking
Quick apply
5d
Operations and Sales Coordinator
Abracadabra Leaflet Distribution —Winnersh
- £26,000 - £29,000 a year
- Full-time
- Microsoft Word
- Inventory control
- Computer literacy
- Free parking
- Annual leave
Quick apply
Alternative Provision Administration Coordinator
Swindon Tuition Centre —Swindon
- £26,600 - £28,000 a year
- Full-time
- Hybrid work
- Google Suite
- Customer service
- Microsoft Office
- Health & wellbeing programme
- Work from home
Quick apply
2d
Service Delivery Coordinator
SOUTHERN COMMUNICATIONS LIMITED —Basingstoke
- £30,000 - £32,000 a year
- Full-time
- CRM software
- Customer service
- Salesforce
- Free parking
- Store discount
Quick apply
9d
Administrative Coordinator
Tetra Tech —Abingdon
- Full-time
- Computer literacy
- Organisational skills
- Contracts
Installations Coordinator
SOUTHERN COMMUNICATIONS LIMITED —Basingstoke
- £30,000 - £32,000 a year
- Full-time
- CRM software
- Customer service
- Continuous improvement
- Free parking
- Employee assistance programme
Quick apply
9d
QA Coordinator (12 months fixed term contract)
Bio-Techne —Abingdon
- £34,400 - £55,120 a year
- Full-time
- English
- Bachelor's degree
- Business
- Employee stock purchase plan
Community Engagement & Operations Coordinator – Heritage Day Tours
Heritage Day Tours Ltd —Aylesbury
- £15 an hour
- Part-time
- Presentation skills
- Travel
- In-person
- Flexitime
- Work from home
Quick apply
2d
Senior Digital Trading Coordinator
Mint Velvet —High Wycombe
- Full-time
- Hybrid work
- Mentoring
- Analytics
- Employee discount
Quick apply
Service Helpdesk Coordinator
BCAS Biomedical Services Ltd —High Wycombe
- £22,000 - £26,000 a year
- Full-time
- Microsoft Word
- Data entry
- Organisational skills
- Referral programme
Quick apply
10d
Product Delivery Co-Ordinator
Thames Water Utilites —Reading
- From £45,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Organisational skills
4d
E-commerce & Marketing Coordinator
West London Bakeries Ltd. —Bourne End
- £16 - £18 an hour
- Part-time
- Social media management
- Organisational skills
- Computer skills
- Free parking
Quick apply
National Account Coordinator
The Menu Partners —Bicester
- £30,000 a year
- Full-time
- Customer service
- Organisational skills
- Communication skills
Quick apply
8d
Helpdesk Coordinator
Mitie —Swindon
- Organisational skills
3d
Sales Co-ordinator
SIG Roofing —Wokingham
- Communication skills
- Employee discount
Customer Service Co-ordinator
Johnsons Workwear Ltd —Basingstoke
- £30,270.20 a year
- Full-time
- Maintenance
- Health & wellbeing programme
Quick apply
6d
Dental Receptionist/Patient Care Coordinator
PERFECT SMILE —Bracknell
- From £12.71 an hour
- Full-time
- Cleaning
- Computer skills
- In-person
- Employee discount
Quick apply
Site Coordinator
Serco Group —Aylesbury
- £28,000 a year
- Full-time
- Hybrid work
- Travel
- Front desk
- Communication skills
- Annual leave
- Employee assistance programme
5d

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customer service coordinator jobs near didcot, oxf

Library Services Co- Ordinator

EBSCO -
Didcot

Apply Now

Job details

Full-time

Qualifications

CRM software
Technical troubleshooting
Microsoft Outlook
Stakeholder collaboration
Computer literacy
Stakeholder liaison
Library, archives or museum experience
Internal department liaison
Microsoft Office Suite
Technical support
Numeracy
Maths
Continuous improvement
Organisational skills
Project schedule tracking
Kaizen
Customer support
Customer interaction
Communication skills
Project progress tracking
Progress tracking

Full job description

Your Opportunity:

We're looking for a highly organised and proactive Library Services Co-Ordinator to join our Operations team in Didcot. This is an exciting opportunity to play a key role in supporting our Library Technical Services (LTS) and Warehouse teams, ensuring the successful implementation of library value-added services for customers.

As the central point of coordination between customers and internal teams, you'll manage processes, support projects, troubleshoot issues, and help deliver an outstanding customer experience. If you enjoy working in a fast-paced environment where no two days are the same, have excellent attention to detail, and thrive on solving problems, we'd love to hear from you.

What You'll Do:

Coordinate the implementation and ongoing management of library value-added services for customers.
Provide administrative support to the Library Technical Services team, including maintaining CRM records, customer accounts, project documentation, and status trackers.
Act as a key point of contact for customers during onboarding, providing regular updates and coordinating implementation activities.
Manage project trackers to ensure progress is visible across teams and deadlines are met.
Handle email communications between departments, ensuring key updates and priorities are shared effectively.
Collaborate with Warehouse, Technical and Cataloguing teams to identify, resolve and prevent customer issues.
Troubleshoot print and digital acquisition queries, cataloguing records, and book processing requirements.
Work closely with customers to understand their workflows and technical requirements, identifying solutions where system limitations exist.
Support the maintenance and development of Library Technical Service specifications and workflows.
Contribute to continuous improvement initiatives and undertake additional projects to support operational objectives.

About You:

You'll be an organised, detail-oriented individual with excellent communication skills and a passion for delivering exceptional service. You enjoy working collaboratively, can manage multiple priorities, and are comfortable learning new systems and processes.

You'll also bring:

Excellent written and verbal communication skills.
Strong organisational skills with the ability to prioritise workload and meet deadlines.
High levels of accuracy and attention to detail.
Good analytical and problem-solving abilities.
Proficiency in Microsoft Office applications, including Outlook, Word and Excel.
Experience using CRM and order management systems.
A proactive approach, taking ownership of tasks and seeking opportunities to improve processes.
The ability to adapt quickly in a changing, fast-paced environment.
Basic literacy and numeracy skills.

Desirable:

Previous experience within an academic library, publishing or library services environment.
An understanding of library workflows, cataloguing, acquisitions or book processing.

Apply Now

Refine Your Search

customer service coordinator jobs in didcot, oxf

Library Services Co- Ordinator

Customer Experience Coordinator

Full Time Office Administrator / Customer Care Co-Ordinator

Operations and Sales Coordinator

Alternative Provision Administration Coordinator

Service Delivery Coordinator

Administrative Coordinator

Installations Coordinator

QA Coordinator (12 months fixed term contract)

Community Engagement & Operations Coordinator – Heritage Day Tours

Senior Digital Trading Coordinator

Service Helpdesk Coordinator

Product Delivery Co-Ordinator

E-commerce & Marketing Coordinator

National Account Coordinator

Helpdesk Coordinator

Sales Co-ordinator

Customer Service Co-ordinator

Dental Receptionist/Patient Care Coordinator

Site Coordinator

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