Customer support & client services Work, Jobs in Dolphinton, Slk (with Salaries)

Customer Care Co-ordinator
Mortgage Advice Bureau —Edinburgh
- From £24,784.50 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Organisational skills
- Health & wellbeing programme
- Work from home
Quick apply
Junior Office Administrator
Green Cat Renewables Ltd —Biggar
- £140 a year
- Full-time
- Microsoft Office
- Organisational skills
- In-person
- Annual leave
Quick apply
9d
Mobility Support Specialist
TELESOFT LLC DBA CALERO —Edinburgh
- Full-time
- Microsoft Word
- Computer literacy
- Bachelor's degree
Quick apply
General Airside Operative – Edinburgh Airport
Aviation Services EDI Limited —Edinburgh
- £12.72 an hour
- Weekend availability
- No experience needed
- Annual leave
- Employee discount
Quick apply
Office Administrator
Sports Labs Ltd —Livingston
- £25,420 - £30,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Outlook
- Free parking
Quick apply
11d
Administrative Assistant (Full-time)
Wallace Quinn & Co —Livingston
- From £23,132 a year
- Full-time
- Administrative experience
- Organisational skills
- Front desk
Quick apply
3d
Commercial Administrator
OCS Group —Loanhead
- Remote
- Data entry
- Organisational skills
- SharePoint
Quick apply
CTS Administrator & Sales Associate
SDC Lab —Edinburgh
- £26,500 - £28,000 a year
- Full-time
- Computer literacy
- Data entry
- Organisational skills
- Free parking
Quick apply
6d
Customer Service Helpdesk Assistant
Target-FM —Livingston
- £24,500 - £26,500 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
Quick apply
Business Support Assistant - Peebles High School
Scottish Borders Council —Peebles
- £13.73 - £14.46 an hour
- English
- Data entry
- School
4d
Administrative Assistant
Drummond Roofing Consultancy —Turnhouse
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Administrative experience
- Travel
- Annual leave
- Life insurance
Quick apply
2d
Retail Area Support Officer
OCS Group —Edinburgh
- £13.10 an hour
- Weekend availability
- Remote
- Customer service
- Travel
- Conflict management
Quick apply
Sales Representative
Skyeline Marketing Ltd —Edinburgh
- £26,420.00 - £49,882.86 a year
- Sales
- English
- In-person
- Flexible schedule
Quick apply
3d
Office Administrator HR and Payroll Experience
Glow Social Care —Bathgate
- £30,000 - £35,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Free parking
Quick apply
G2 Administrative Assistant (Hamilton)
South Lanarkshire Council —South Lanarkshire
- £14,663 - £14,872 a year
- Part-time
- Customer service
- Team management
- Organisational skills
- Annual leave
- Employee assistance programme
11d
Area Support Manager
Cleanology —Edinburgh
- £28,000 - £30,000 a year
- Full-time
- Travel
- Recruiting
- Cleaning
- Annual leave
- Gym membership
Quick apply
3d
Retail Area Support Officer - Evenings
OCS Group —Edinburgh
- £13.90 an hour
- Weekend availability
- Remote
- Customer service
- Travel
- Conflict management
Quick apply
Customer Service Brokerage Support
JPMorganChase —Edinburgh
- Full-time
- CRM software
- Analysis skills
- Financial services
Transport Planner
Proximo Holdings Limited —Airdrie
- £30,000 a year
- Full-time
- Referral programme
Quick apply
Kitchen Administrator - Edinburgh International Conference Centre
Levy —Edinburgh
- £18,000 a year
- Part-time
- Customer service
- Annual leave
- Employee assistance programme

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customer support & client services jobs near dolphinton, slk

Customer Care Co-ordinator

Mortgage Advice Bureau
Edinburgh

Quick apply

Job details

Permanent | Full-time
From £24,784.50 a year

Benefits

Casual dress
Health & wellbeing programme
Company pension
Work from home
Referral programme
Sick pay

Qualifications

Microsoft Word
Customer service call handling
Microsoft Outlook
Client engagement
Case record updates
Appointment booking and call handling
Organisational skills
Relationship management
Customer interaction
Outbound calling

Full job description

Mortgage Advice Bureau is looking to recruit an engaging and resilient Customer Care Coordinator to join our vibrant Edinburgh Office.

Mortgage Advice Bureau is the UK’s largest mortgage network, with access to over 11,000 products from 90 UK lenders. We specialise in providing expert advice to a range of clients. This includes first time buyers applying through help to buy, families looking to expand their homes and landlords adding to their portfolio.

We are committed to providing a memorable service to our clients, and you will play an integral part in that. Are you ambitious, customer focused and truly passionate about coming to work? If so, this is the job for you!

As a Customer Care Coordinator, you will be passionate about maintaining strong relationships with clients & Advisers. You will be supporting our Advisers, Business Owners & High Performing Network Advisers with the arrangement of protection appointments.

You will act as a point of contact for clients, ensuring their current mortgage and/or protection package is the most suitable for them. Although you will not be required to provide advice, you will be armed with the relevant training and knowledge to engage in meaningful conversations with our clients.

You will have strong organisational skills to ensure the client is appointed the relevant Adviser at the best possible time in their client journey. You will work with our PAYE team as well as members within our Self Employed Network, and ensure you are delivering the best client experience at varying stages of their journey, to best represent Mortgage Advice Bureau as well as the Business’s trading under us.

OTE: £28,000 - £29,500

Key Responsibilities & Targets

Maintain clear, professional communication with both clients and Advisers via phone and email.
Accurately update client records and feedback, track all interactions within internal systems to maintain data integrity.
Follow call strategy to meet a weekly dial target.
Achieve a minimum appointment turn-up rate as agreed.
Manage Adviser diaries to secure appointments within a 24–48 hour window.
Accurately update records and track client activity within internal systems.
Carry out PED and/or CCC calls for Network Advisers and Business Owners using CCC support.
Support the generation of client reviews and referrals for Advisers.
Work collectively within CCC to ensure team targets are met or exceeded

Job Types: Full-time, Permanent

Pay: From £24,784.50 per year

Benefits:

Casual dress
Company pension
Health & wellbeing programme
Referral programme
Sick pay
Work from home

Experience:

customer service: 1 year (preferred)

Work Location: Hybrid remote in Edinburgh EH4 2HS

Quick apply

Refine Your Search

customer support & client services jobs in dolphinton, slk

Customer Care Co-ordinator

Junior Office Administrator

Mobility Support Specialist

General Airside Operative – Edinburgh Airport

Office Administrator

Administrative Assistant (Full-time)

Commercial Administrator

CTS Administrator & Sales Associate

Customer Service Helpdesk Assistant

Business Support Assistant - Peebles High School

Administrative Assistant

Retail Area Support Officer

Sales Representative

Office Administrator HR and Payroll Experience

G2 Administrative Assistant (Hamilton)

Area Support Manager

Retail Area Support Officer - Evenings

Customer Service Brokerage Support

Transport Planner

Kitchen Administrator - Edinburgh International Conference Centre

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