Client services Work, Jobs in East Horsley (with Salaries)

Alert Management Analyst
ai Corporation —Old Woking
- £28,000 - £29,000 a year
- Weekend availability
- Hybrid work
- English
- Bachelor's degree
- In-person
- Work from home
- Life insurance
Quick apply
Letting Portfolio Client Relationship Co ordinator
Jackie Quinn Estate Agents —Ashtead Village
- £30,000 - £34,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Organisational skills
- Free parking
Quick apply
7d
Catering Assistant
Impact Food Group —Effingham
- £10,676 a year
- Part-time
- Customer service
- School
- Employee discount
Quick apply
Financial Services Administrator / Trainee Paraplanner (Pensions / Investments / IFA)
Spring Wealth Management —Epsom
- £25,500 - £28,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Employee discount
- Life insurance
Quick apply
12d
Front House Coordinator ( Flexible Hours )
Impact Food Group —Woking
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Annual leave
- Employee discount
Quick apply
8d
Travel Sales Consultant
Trailfinders —Windsor
- £44,000 - £49,000 a year
- Full-time
- Sales
- Employee discount
- Sick pay
Investigations & Collections Officer
Dukes Bailiffs Limited —London
- From £28,900 a year
- Full-time
- Customer service
- No experience needed
- Driving
- Health & wellbeing programme
- Flexitime
Quick apply
Beauty Consultant
PearlChemistGroup —Cobham
- £25,350 - £27,000 a year
- Full-time
- Bilingual
- Social media management
- English
- Store discount
- Health & wellbeing programme
Quick apply
Media Relations Consultant
CGI —London
- Full-time
- Organisational skills
- AI
- Leadership
Quick apply
Client Services & Support Specialist- London, UK
FXSpotStream —London
- Microsoft Office
- Analysis skills
- Bachelor's degree
6d
Client Services Coordinator
Wilmington plc —London
- £28,500 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Customer service
- English
- Annual leave
- Employee discount
14d
Part Time Sales
All Emergency Services Ltd —Croydon
- £16 - £20 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Quick apply
11d
Stock Auditor
Capcon Limited —Woking
- £111.03 - £122.12 a day
- Overtime
- Hospitality
- Analysis skills
- Travel
Quick apply
5d
Office Services Operator
Williams Lea —London
- £28,860 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Customer service
- Referral programme
Head of Client Services
Gallagher —London
- Hybrid work
- Leadership
- Employee stock purchase plan
- Life insurance
Independent Advocate in Mental Health
Advent Advocacy —Horley
- From £9,920 a year
- Part-time
- Health & wellbeing programme
- Sick pay
Quick apply
Associate, Client Services - Nordic Languages Speaker
Third Bridge —London
- £40,000 - £68,000 a year
- Sales
- Computer networking
- Leadership
Quick apply
Associate Business Analyst
FootfallCam —Guildford
- £1,800 - £2,100 a month
- Full-time
- Spanish
- Microsoft Excel
- Sales
- Annual leave
Quick apply
Customer and Client Support Specialist
Hozah —Croydon
- From £26,500 a year
- Full-time
- Hybrid work
- Customer service
- Salesforce
- Analysis skills
- Free parking
- Work from home
Quick apply
1h
Client Services & Reception Coordinator
Hopscotch Children's Therapy Centre —London
- £29,000 - £34,000 a year
- Customer service
- Administrative experience
- Organisational skills
- Annual leave
Quick apply

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client services jobs near east horsley

Alert Management Analyst

ai Corporation -
Old Woking

Quick apply

Job details

Permanent | Full-time
£28,000 - £29,000 a year

Benefits

Company pension
Work from home
Company events
Private medical insurance
Enhanced maternity leave
Enhanced paternity leave
Life insurance
Referral programme
Sick pay

Qualifications

English
Bachelor's degree
AI

Full job description

Overview
This exciting role is an opportunity for a motivated individual with both exceptional analytics skills and a passion for providing best in class expertise to customers. You will work with ai’s clients to play a key role in the identification of fraud to minimise fraud losses, both current and future. You will investigate and analyse client transaction activity and then escalate fraud patterns to senior stakeholders. This role will provide comprehensive exposure to the ‘FinTech’ industry and offers excellent progression opportunities within the business.

This role reports to the Managed Services Support Team Leader, as part of the Fraud and Compliance Team.

Due to the requirement to support Client business operating hours, this role involves shift work rotating between weekday shifts between 07:30 – 18:15, Monday to Friday, and one weekend morning shift (09:00 – 13:00) approximately once per month. There is an additional requirement to work weekend mornings on a monthly rota basis, with a subsequent day-off in lieu.

This is a hybrid role, with a requirement to be in our Woking office at least three days per week. As a collaborative and fast-moving team, we’ve found that in-person interaction plays a key role in successful onboarding, knowledge sharing, and team culture—so we welcome candidates who enjoy being in the office more regularly.

Responsibilities

Develop expertise on ai’s fraud prevention solutions and act as a subject-matter expert on identification of fraud within the business.
Investigate customer transactions that have been flagged as suspicious and escalate fraud concerns to senior client stakeholders.
Actively take part in fraud management discussions with clients to drive improvements in performance and ultimately reduce levels of financial crime.
Identify areas for product and service enhancements, and to champion these enhancements within the business.
Support the continuous improvement of fraud detection strategies and operational processes.
Maintain accurate records and documentation relating to investigations and escalations.
Any other duties reasonably required
Coordinate response efforts during emergencies, ensuring swift and effective action.
Lead incident investigations, documenting findings and recommending improvements.
Liaise with internal teams and external agencies during critical situations.
Develop and update emergency management protocols and procedures.
Conduct training sessions on alert response procedures, including first aid where applicable.
Maintain accurate records of alerts, responses, and outcomes for reporting purposes.
Support continuous improvement initiatives to enhance alert management processes.

Qualifications

Degree qualified or equivalent professional financial crime prevention qualification
Ability to assess information critically and make informed decisions.
High levels of integrity, professionalism, and tact.
Capable of explaining concepts, problems and solutions to a non-expert audience
Ability to prioritise tasks and meet deadlines
“Fintech” industry exposure preferred or understanding of the payments lifecycle
Preference for candidates who value and enjoy in-person collaboration
Hybrid Working Model: minimum 3 days per week in our Woking office

Pay: £28,000.00-£29,000.00 per year

Benefits:

Company events
Company pension
Enhanced maternity leave
Enhanced paternity leave
Life insurance
Private medical insurance
Referral programme
Sick pay
Work from home

Ability to commute/relocate:

Old Woking GU22 7NJ: reliably commute or plan to relocate before starting work (required)

Language:

English (required)

Work authorisation:

United Kingdom (required)

Work Location: Hybrid remote in Old Woking GU22 7NJ

Quick apply

Refine Your Search

client services jobs in east horsley

Alert Management Analyst

Letting Portfolio Client Relationship Co ordinator

Catering Assistant

Financial Services Administrator / Trainee Paraplanner (Pensions / Investments / IFA)

Front House Coordinator ( Flexible Hours )

Travel Sales Consultant

Investigations & Collections Officer

Beauty Consultant

Media Relations Consultant

Client Services & Support Specialist- London, UK

Client Services Coordinator

Part Time Sales

Stock Auditor

Office Services Operator

Head of Client Services

Independent Advocate in Mental Health

Associate, Client Services - Nordic Languages Speaker

Associate Business Analyst

Customer and Client Support Specialist

Client Services & Reception Coordinator

I want to receive the latest job alerts for client services in east horsley

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