Service coordinator Work, Jobs in Edinburgh, Sct (with Salaries)

ESPC Property Lounge Team Leader - Full-time including some Saturdays
ESPC —Edinburgh
- From £27,500 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Management
- Employee discount
- Life insurance
Quick apply
12d
Office & Operations Coordinator
OAKMONT JOINERY & PROPERTY DEVELOPMENT —Edinburgh
- £30,000 - £35,000 a year
- Full-time
- Customer service
- Administrative experience
- Business development
- Free parking
Quick apply
3d
Workplace Coordinator - BBC (Edinburgh Site Only)
Emcor —Edinburgh
- £28,052 a year
- Full-time
- First Aid Certification
- Organisational skills
- IT
- Employee assistance programme
- Referral programme
Quick apply
Project Coordinator
OEG Energy Group —Edinburgh
- Full-time
- Microsoft Office
- Project management
- Bachelor's degree
8d
Human Resources Coordinator
Marriott International, Inc —Edinburgh
- 8 hour shift
- Microsoft Word
- Hospitality
- Microsoft Excel
- Employee discount
8h
Project Administrator (Fixed Term)
Commsworld —Newbridge
- Up to £25,000 a year
- Temporary
- Customer service
- Administrative experience
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
5d
Health, Safety and Wellbeing Coordinator (OSPI) - Waverley Court
City of Edinburgh Council —Edinburgh
- £40,501 - £47,639 a year
- Full-time
1d
Care Coordinator
Quality Care (SC) Ltd —Edinburgh
- £27,000 - £31,000 a year
- Full-time
- Customer service
- Administrative experience
- Travel
- Annual leave
- Sick pay
Quick apply
Customer Care Coordinator
Public Library of Science —Edinburgh
- £24,000 - £26,000 a year
- Remote
- CRM software
- Customer service
- Salesforce
Workspace Support - Livingston - Sky Spaces
Emcor —Livingston
- Full-time
- Microsoft Powerpoint
- Organisational skills
- Employee assistance programme
- Referral programme
Quick apply
Healthcare Administrator
NHS Scotland —Falkirk
- £29,103 - £31,409 a year
- Full-time
- Microsoft Office
- Travel
- Organisational skills
6d
Customer Services Coordinator
Heatsafe Heating Ltd —Falkirk
- £25,000 - £28,000 a year
- Part-time
- Remote
- Customer service
- English
- Administrative experience
Quick apply
23h
Project/Account Manager
RHT Group —Dunfermline
- From £40,000 a year
- Overtime
- Analysis skills
- Project management
- Travel
- Free parking
- Employee assistance programme
Quick apply
7d
Sales Co-ordinator
SIG Plc —Broxburn
- Sales
- Customer service
- IT
- Employee discount
Marie Curie Bereavement Services Coordinator
Marie Curie —Edinburgh
- £43,231 - £52,679 a year
- Full-time
- Organisational skills
- Hospice
- Annual leave
16h
Secretary
DLA Piper —Edinburgh
- Microsoft Office
- Communication skills
Facilities Coordinator
Ormiston Medical Practice —Ormiston
- £16.50 an hour
- Part-time
- Maintenance
- English
- Supervising experience
Quick apply
Project Coordinator
Harmeny Education Trust —Balerno
- £32,600 - £35,324 a year
- Monday to Friday
- Employee discount
13h
Team Administrator - Billing Coordinator
Pinsent Masons —Edinburgh
- Full-time
- Annual leave
- Gym membership
Customer Support Coordinator (12 month contract)
Element Materials Technology —Edinburgh
- Full-time
- Sales
- Customer service
- Communication skills
6h

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service coordinator jobs near edinburgh, sct

ESPC Property Lounge Team Leader - Full-time including some Saturdays

ESPC
Edinburgh

Quick apply

Job details

Permanent | Full-time
From £27,500 a year
12 days ago

Benefits

Company pension
Company events
Employee discount
Life insurance
Sick pay

Qualifications

Microsoft Word
Microsoft Outlook
Management
Lead generation
Microsoft Office
Supervising experience
Team management
Organisational skills

Full job description

ESPC is looking for an experienced team leader to manage and develop a small team of Client Experience Coordinators (CECs) at the ESPC Property Lounge on George Street, where customers come to get expert, impartial guidance on buying, selling, letting and everything in between.

At ESPC, customer service isn't just a box to tick — it's central to everything we do. This is a hands-on leadership role where you'll be responsible for the performance and development of your team, making sure they have the knowledge, processes and motivation to deliver an excellent experience every day. You'll lead by example on the floor — welcoming visitors, understanding what they need, and connecting them with the right services across our network of 105 solicitor estate agent member firms, and our in-house Lettings and Mortgage Adviser teams. You'll set the tone for the whole team, building a culture where every visitor feels genuinely valued, and where the experience in our Property Lounge reflects the trust and reputation we've built over decades. Property decisions are some of the biggest people will ever make — and you and your team will be the ones who make them feel informed, reassured and genuinely helped every step of the way.

The job

Delivering outstanding customer service and leading a high-performing team go hand in hand in this role — you'll need to be as comfortable coaching your team as you are welcoming visitors through the door. You’ll be responsible for:

Leading, coaching and developing your team of Client Experience Coordinators day to day
Coordinating the team rota to ensure the right level of cover at all times
Overseeing the Ask the Expert rota, ensuring a member firm attends each day
Implementing and improving processes so the team works efficiently and consistently
Holding the team to high standards of customer service — and helping them get there
Welcoming visitors and guiding them through their property journey in person
Keeping up to date with ESPC’s property market data and House Price Reports so you can speak confidently about the market
Coordinating consumer events, including our popular first-time buyer evenings, and bringing your own ideas for new events
Providing email support to member firms when they have queries
Overseeing the smooth day-to-day running of the Lounge, including health, safety and security, stock control and contractor management.

The requirements

At least two years’ supervisory or team leader experience in retail or professional services (e.g. banking, building society, estate agency)
A confident, warm approach with a genuine enjoyment of customer-facing work
Experience in lead generation or soft-selling — finding out what people need and pointing them in the right direction
A track record of improving processes and getting the best out of a team
Strong organisational skills, attention to detail and the ability to stay calm under pressure
Knowledge or experience of the property market is a real advantage
Proficiency in Microsoft Office

You will be based in our George Street Property Lounge. This is a full time role working five days from six every week, including several Saturdays every month. Our opening hours are:
Mon/Tues/Wed/Fri 9.30am - 5.30pm, Thurs 9.30am - 6pm, Sat 9.30am - 4.30pm

You’ll receive a competitive salary depending on experience plus, post-probation, be eligible for a discretionary annual company bonus.

This is a fantastic opportunity to join one of Scotland's largest and most trusted property marketing organisations in a varied, people-centred role — and a real chance to make your mark.

Interested?

If you feel you’ve got what it takes, get in touch, we’d really like to hear from you. Drop us an email with your CV and a short note about why you’d like to work for ESPC.

Job Types: Full-time, Permanent

Pay: From £27,500.00 per year

Benefits:

Company events
Company pension
Employee discount
Life insurance
Sick pay

Ability to commute/relocate:

Edinburgh EH2 2PA: reliably commute or plan to relocate before starting work (required)

Application question(s):

Are you able to work some evenings
Are you able to work several Saturdays every month

Experience:

property: 1 year (preferred)
face-to-face professional services: 1 year (required)
team management: 2 years (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

service coordinator jobs in edinburgh, sct

ESPC Property Lounge Team Leader - Full-time including some Saturdays

Office & Operations Coordinator

Workplace Coordinator - BBC (Edinburgh Site Only)

Project Coordinator

Human Resources Coordinator

Project Administrator (Fixed Term)

Health, Safety and Wellbeing Coordinator (OSPI) - Waverley Court

Care Coordinator

Customer Care Coordinator

Workspace Support - Livingston - Sky Spaces

Healthcare Administrator

Customer Services Coordinator

Project/Account Manager

Sales Co-ordinator

Marie Curie Bereavement Services Coordinator

Secretary

Facilities Coordinator

Project Coordinator

Team Administrator - Billing Coordinator

Customer Support Coordinator (12 month contract)

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