Process lead Work, Jobs in Effingham, Sry (with Salaries)

Aftermarket Coordinator
Sunswap —Leatherhead
- £35,000 - £40,000 a year
- Full-time
- Spanish
- Customer service
- Salesforce
- Health & wellbeing programme
- Annual leave
Quick apply
Business Process Lead - Record to Report and Plan to Perform (18 months FTC)
BCA —Camberley
- Monday to Friday
- Hybrid work
- ERP systems
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
14d
Employment and Community Area Team Lead
EDGE DISABILITY CONSULTANCY LTD —Leatherhead
- £33,117.00 - £34,870.50 a year
- Full-time
- Hybrid work
- Childcare
- Management
- Working with children
- Store discount
- Health & wellbeing programme
Quick apply
9d
Business Process Lead
Cynergy Bank —London
- £80,000 - £110,000 a year
- Hybrid work
- Employee assistance programme
Operations and Logistics Manager
A.L.O.B Ltd —Send
- £40,000 a year
- Full-time
- Management
- ERP systems
- Data analysis skills
- Free parking
Quick apply
Training Manager
Tigerlily Training —Hassocks
- Up to £45,000 a year
- Full-time
- Microsoft Office
- Human resources
- Organisational skills
- Free parking
- Employee discount
Quick apply
Programme Lead
BeyondAutism —Wandsworth
- £45,496 - £50,160 a year
- Full-time
- Management
- Leadership
- Communication skills
- Referral programme
- Sick pay
Quick apply
9d
Training Manager – Learning and Development
Triple S Limited —Heathrow
- From £49,000 a year
- Full-time
- Hybrid work
- Project management
- Education
- Continuous improvement
- Free parking
- Life insurance
Quick apply
Workplace Manager
QinetiQ —Farnborough
- £49,725 - £55,250 a year
- Full-time
- Continuous improvement
- Employee discount
Fundraising Operations Lead
Scope —London
- £50,133 a year
- Full-time
- Hybrid work
- Customer service
- Leadership
- Work from home
- Employee discount
Supply Chain and Customer Engagement Lead UK (174640)
Colgate-Palmolive —Surrey
- £53,100 - £59,000 a year
- Customer service
- Analysis skills
- Travel
12d
Project Manager
CGI —Leatherhead
- Full-time
- Project management
- Agile
- Communication skills
Quick apply
7d
Customer Experience Lead
Parker Car Service —Feltham
- £38,000 - £42,000 a year
- Full-time
- Management
- Customer service
- Organisational skills
- Free parking
- Employee discount
Quick apply
12d
Construction / Production Manager
Xquisite Productions Ltd —Redhill
- £38,000 - £43,000 a year
- Full-time
- Carpentry
- Project management
- In-person
- Health & wellbeing programme
- Flexible schedule
Quick apply
Governance Lead
1st Central —Haywards Heath
- Up to £46,000 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
12d
Anthropic Fellows Program, AI Safety
Anthropic —London
- £2,310 - £4,300 a week
- Part-time
- Remote
- Maths
- Bachelor's degree
- APIs
- Flexible schedule
Membership Manager
The Association of British Riding Schools —Horsham
- £20 - £25 an hour
- Part-time
- Customer service
- Administrative experience
- IT
- Free parking
Quick apply
5d
Junior Buyer
Procter & Gamble —Weybridge
- £45,000 a year
- Full-time
- Analysis skills
- Bachelor's degree
- Communication skills
- Free parking
9d
HM Principal Inspector of Railways - Railway Operations
Office of Rail and Road —London
- £71,321 - £74,091 a year
- Full-time
- Hybrid work
- Presentation skills
12d
Job Title: Podcast Growth Manager
Spec Digital Ltd. —Leatherhead
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Social media management
- Project management
- Organisational skills
- Free parking
- Work from home
Quick apply
2d

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Aftermarket Coordinator

Sunswap
Leatherhead

Quick apply

Job details

Permanent | Full-time
£35,000 - £40,000 a year

Benefits

Casual dress
Health & wellbeing programme
Cycle to work scheme
Annual leave
Company pension
Company events
Sabbatical
Referral programme
Sick pay
On-site parking

Qualifications

Spanish
Customer service
Salesforce
Logistics
Financial services
Communication skills

Full job description

Location: Based 5 days on-site at Sunswap’s Leatherhead HQ (KT22 7BA, UK)

Salary: up to 40k (based on experience)

On-call requirement

This role includes participation in a rotating on-call schedule, typically one week in every three. During your on-call week, you will be the first point of contact for urgent customer service and support enquiries outside of standard working hours.

Additional standby and call-out payments are provided for all on-call shifts. Full details of the on-call rota, expectations, and remuneration will be discussed during the initial interview.

About us

Every refrigerated truck and trailer moving goods across the country has relied on diesel for decades. It's polluting, expensive, and the technology hasn't changed. Two companies have dominated the market, selling the same legacy technology with minor updates.

Sunswap makes the electric refrigeration that's replacing it - zero emissions, lower operating costs, built from the ground up for how fleets actually operate. We've gone from founding to manufacturing at scale globally in just six years. We built our own production facility in Surrey. We are trusted by major brands like Tesco, Ocado, Birds Eye, and Happy Eggs every single day. With units operating across the UK, France, Netherlands, Belgium, Chile, and Australia.

We've been named Sunday Times Best Place to Work 2024 and 2025. We've won awards for innovation, technology, and marketing excellence. We've secured backing from BGF, Barclays, and Clean Growth Fund. We've got the customers, the traction, and the momentum.

Now we're taking this British-engineered product global. Scaling manufacturing. Opening new markets. Building the team that will make legacy polluting technology obsolete across the world.

If you want to be part of a company that's setting new standards for the industry and scaling internationally, this is it.

Our benefits

30 days of annual leave plus Bank Holidays! (includes a Wellbeing Day)
Sabbatical (after 3 years of working with Sunswap)
5 free counselling sessions per year
Family leave ranging from 4 weeks to 4 months
Free Monthly Lunches & Quarterly Socials!
Cycle to Work Scheme
Free Sunswap merch

Job overview

We are seeking an Aftermarket Coordinator to manage day-to-day customer service interactions and ensure customers receive timely, clear, and proactive communication. This role is critical to maintaining Sunswap’s reputation for service excellence, providing the frontline link between customers, our service partners, and our technical team.

The Aftermarket Coordinator will work closely with the Aftermarket Lead, Technical Services Managers, and Commercial team to ensure cases are logged, tracked, and resolved to a high standard, while contributing to continuous improvement in customer satisfaction.

Key responsibilities

Act as the first point of contact for UK customers on service-related issues, ensuring clear and proactive communication.
Log, triage, and track customer cases in Sunswap’s service management system, maintaining accurate records for traceability.
Provide timely updates on job status, ETAs, and resolution progress, managing expectations effectively.
Manage logistics and admin tasks such as booking trailers transport, liaising with third-party providers, and handling service paperwork.
Escalate complex or persistent cases to the Technical Services Manager
Collect and track customer satisfaction feedback, proactively following up post-resolution to strengthen relationships.
Identify recurring issues, support process reviews, and contribute to continuous improvement in customer experience.
Ensure all service activity complies with Sunswap’s safety, quality, and communication standards.

Qualifications & experience

Experience in a customer service, service coordinator, or operations support role, ideally in a technical, engineering, or logistics environment.
Strong communication skills - confident handling customer queries and managing expectations.
Organised, detail-oriented, and able to track multiple open cases simultaneously.
Familiarity with CRM or service management systems preferred.
A proactive problem-solver, able to escalate effectively and follow issues through to resolution.
Team player, comfortable working cross-functionally with technical and commercial colleagues.
Passion for sustainability and innovation is a plus.

Nice to have

Fluent in Spanish

Pay: £35,000.00-£40,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Cycle to work scheme
Health & wellbeing programme
On-site parking
Referral programme
Sabbatical
Sick pay

Work Location: In person

Quick apply

Refine Your Search

process lead jobs in effingham, sry

Aftermarket Coordinator

Business Process Lead - Record to Report and Plan to Perform (18 months FTC)

Employment and Community Area Team Lead

Business Process Lead

Operations and Logistics Manager

Training Manager

Programme Lead

Training Manager – Learning and Development

Workplace Manager

Fundraising Operations Lead

Supply Chain and Customer Engagement Lead UK (174640)

Project Manager

Customer Experience Lead

Construction / Production Manager

Governance Lead

Anthropic Fellows Program, AI Safety

Membership Manager

Junior Buyer

HM Principal Inspector of Railways - Railway Operations

Job Title: Podcast Growth Manager

I want to receive the latest job alerts for process lead in effingham, sry

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