Customer service advisor

Client Support Specialist - Remote
CareADHD —London
- £28,000 - £34,000 a year
- Remote
- Organisational skills
- Communication skills
Quick apply
1d
Customer Service Advisor
McCann Services Ltd —Salford
- £35,000 a year
- Full-time
- Sales
- Customer service
- Administrative experience
- Free parking
Quick apply
8d
Customer service Advisor (Billing) Folkestone
Affinity Water —Folkestone
- £26,206 a year
- Weekend availability
- Customer service
7d
Customer Contracts Associate (Divestitures)
Finastra —London
- Full-time
- Microsoft Excel
- Microsoft Office
- Master's degree
- Annual leave
- Employee assistance programme
13d
Customer Service/Sales Assistant
AE Recruiters Ltd —Newcastle upon Tyne
- £600 - £750 a week
- Full-time
- Hospitality
- Sales
- Customer service
Quick apply
10d
Outbound Customer Service Representative
Roar Consultancy —Maidstone
- £19,000 - £25,000 a year
- 8 hour shift
- Bar
- Customer service
- Paid training
Quick apply
Customer Service Advisor (Temp Maternity Cover)
Kenny Waste Management Ltd —Manchester
- Full-time
- Customer service
- IT
- In-person
- Health & wellbeing programme
- Employee assistance programme
Quick apply
2d
Receptionist/Administrative Assistant/Customer Service
Xclusive Motor Services —Birmingham
- From £13 an hour
- Part-time
- Customer service
- English
- Driving
- Free parking
Quick apply
Customer Service/Sales Administrator
CupsDirect —Colchester
- £14 - £15 an hour
- Part-time
- Sales
- Customer service
- Microsoft Office
- Free parking
- Annual leave
Quick apply
2d
FULL-TIME ADMIN / SALES & CUSTOMER SERVICE – £12.71–£13./HR – IMMEDIATE START – HORBURY (WF4)
Comodo Living LTD —Wakefield
- £12.71 an hour
- Full-time
- Microsoft Excel
- Customer service
- Administrative experience
- Employee discount
Quick apply
Customer Service Advisor - Adult Learning
Civic Recruitment Limited —Fawley
- £18.75 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
14d
Night Guest Service Agent
Royal Lancaster London —London
- £26,685.73 - £30,000.00 a year
- Full-time
- Employee assistance programme
- Employee discount
Quick apply
Customer support Consultant
Epos Now —Norwich
- £25,396 - £27,000 a year
- Full-time
- Hospitality
- Google Suite
- Customer service
- Free parking
- Annual leave
Call Centre Agent - Full or Part Time
Pressplay Call Centre —Barnstaple
- £12.75 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- English
- Free parking
Quick apply
Sales & Customer Service Administrator
Workplace Stuff / Peter Evans Storage Systems Ltd —Highbridge
- £24,500 - £25,500 a year
- Full-time
- Sales
- Customer service
- English
- Free parking
Quick apply
14d
Membership Advisor & PT – Anytime Fitness New Southgate
Anytime Fitness – New Southgate, N11 —London
- Part-time
- CRM software
- Customer service
- First Aid Certification
Quick apply
Guest Services Agent
Royal Lancaster London —London
- £26,685.73 - £30,000.00 a year
- Full-time
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Customer Service Assistant
Levy —York
- £10.50 an hour
- Temporary
- Employee discount
Quick apply

More jobs to discover

Find similar jobs that you might be interested in.

Customer Service
Foodery —Birmingham
Help customers with orders, subscriptions, deliveries, and product questions. Identify recurring customer problems and suggest improvements to our products,…
£25,420.00 - £39,748.76 a year
Quick apply
1d
Customer Service Agent
Half Moon Street Partners —London
In this vital role, you will be the friendly voice and helpful face for our valued customers, providing exceptional support and ensuring their experience with…
£35,000 - £38,000 a year
Quick apply
2h

I want to receive the latest job alerts for customer service advisor | immediate in eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service advisor | immediate jobs near eng

Guest Service Agent jobs in London

Customer Service Representative jobs in London

Customer Service Representative jobs in Salford

Customer Service Representative jobs in Manchester

Sales Administrator jobs in Colchester

Customer Service Representative jobs in Newcastle Upon Tyne

Receptionist Administrative Assistant jobs in Birmingham

Customer Service Representative jobs in Wakefield

Client Services Specialist jobs in Sheffield

British Gas Services jobs in Birmingham

Head Of Housing Services jobs in London

Client Services Specialist jobs in Oldham

Client Services Specialist jobs in Woodford

Client Services Specialist jobs in Whetstone

Saturday Viewing Agent jobs in London

Guest Service Agent jobs in Birmingham

Guest Service Agent jobs in Masham Hg4

Customer Service jobs in London

Head Of Customer Service jobs in London

Guest Service Agent jobs in Ryde

Client Support Specialist - Remote

CareADHD
London

Quick apply

Job details

Permanent
£28,000 - £34,000 a year
1 day ago

Benefits

Company pension
Private medical insurance

Qualifications

Organisational skills
Customer support
Communication skills

Full job description

Client Support Specialist

Salary: £28k - £34k Reports to: CS Team Leader Ideal Start: ASAP

Applications close on 30th July 2026

✨Join Us at The Centre for ADHD Research and Excellence: Shaping the Future of Accessible Healthcare✨

At CARE ADHD, we're revolutionising private healthcare by making ADHD assessments and treatment more affordable and accessible to those who need it. Our client-centred approach, combined with lean methodology and a focus on continuous improvement, drives our commitment to excellence. We embrace an innovative mindset, encouraging rapid learning and adaptation through our 'fail fast' ethos. With ambitious plans to become the largest ADHD service provider outside the NHS within the next five years, we are committed to pushing boundaries and fostering innovation.

What we are looking for?

Every patient who comes to CARE ADHD is looking for answers, support and reassurance. As a Client Support Specialist, you'll play a vital role in making sure they receive all three.

This is far more than a traditional customer service role. You'll become a trusted guide throughout a patient's ADHD journey, helping them navigate assessments, treatment and the questions that arise along the way.

Working closely with our clinical and operational teams, you'll solve problems, coordinate patient pathways and make sure every interaction is handled with empathy, accuracy and care. No two days are the same, so we're looking for someone who enjoys variety, thrives in a fast-moving environment and genuinely cares about making a difference.

What You’ll Be Doing:

Acting as the first point of contact for adult patients via email, phone and live chat.
Supporting patients through every stage of their ADHD pathway, from assessment through to treatment and beyond.
Managing a varied workload across multiple inboxes, ensuring patients receive timely and accurate responses.
Working closely with clinicians and operational teams to resolve complex patient queries.
Identifying potential risks, safeguarding concerns or clinical issues and escalating these appropriately.
Investigating problems thoroughly before providing clear, patient-friendly solutions.
Supporting patients with appointments, reports, prescriptions and pathway queries.
Accurately updating patient records across multiple internal systems.
Following established processes whilst recognising opportunities to improve them.
Helping identify recurring themes or issues and contributing ideas that improve both patient experience and operational efficiency.
Working collaboratively with colleagues across Customer Support, Referrals, Bookings, Governance and Clinical Operations.

To thrive in this role you’ll need to:

Previous experience in customer support, healthcare administration or another fast-paced service environment.
Excellent written communication skills with the ability to explain complex information simply and empathetically.
Strong organisational skills and the ability to prioritise effectively when managing multiple competing tasks.
High levels of attention to detail and confidence working accurately across several systems simultaneously.
Excellent problem-solving skills and the confidence to investigate issues independently before escalating where appropriate.
A calm, professional approach when supporting vulnerable or distressed patients.
Confidence learning new technology and adapting to changing processes.
A genuine passion for delivering exceptional customer service and improving patient experiences.
The ability to work independently whilst remaining a collaborative team player.

Bonus points if you have experience with:

Healthcare or mental health services
Remote customer support
CRM or case management systems
Working in a regulated environment
Continuous improvement or process improvement initiatives

What We Value

Care is at the heart of who we are - in how we support patients, and in how we treat each other as colleagues. We believe the way we show up for each other is just as important as what we do. Skills matter, but it’s our mindset, behaviours and willingness to learn, adapt and improve that protect the supportive culture we’ve built, and help us thrive together. We value:

Kindness - treating colleagues, partners, and everyone we support, with respect and care.
Transparency - being open and honest so that trust can grow.
Reflection - pausing to learn from experience and improve together.
Growth mindset - always welcoming feedback and challenges as opportunities to develop.
Accountability - taking ownership of our actions and outcomes, not to assign blame, but to learn, adapt, improve, and move forward.
Solution-seeking - focusing on constructive ways forward, even when things are tough.
Collaboration - sharing ideas, supporting one another, and celebrating collective success.

What You Can Expect from Us

Competitive salary
Work remotely in the UK or Hybrid with office days in Canary Wharf
33 days holiday (including UK public holidays)
Team get-togethers
A paid day off on your birthday
Office equipment when you join
Pension contribution
Be part of one of the UK’s most ambitious HealthTech start-ups

️Our Hiring Process

We aim to make our hiring process as streamlined as possible.

What to Expect

Applications close on 30th July

We'll aim to contact shortlisted candidates by 31st July

Initial Microsoft Teams calls with our Talent Acquisition Team will take place on 4th August, the perfect chance for us to get to know each other more.

Interviews will be held on 6th and 7th August with our CS Team Leads

Apply with Confidence

Studies show that men apply for roles when they meet around 60% of the qualifications, whereas women and other marginalised groups often apply only if they meet every requirement. If you believe you’re a great fit but don’t meet every single requirement, we encourage you to apply!

At Care ADHD, we’re committed to building a diverse and inclusive environment. We encourage applications from candidates of all backgrounds, especially those from historically marginalised communities, as we work together to create a more equitable future.

Company Overview

Quick apply

Refine Your Search

customer service advisor | immediate jobs in eng

Client Support Specialist - Remote