Guest service agent Work, Jobs in England (with Salaries)

Guest Service Agent
Park Hyatt London River Thames —London
- Full-time
- Customer service
- Hotel
- Guest services
- Employee assistance programme
- Employee discount
Guest Services Agent
The Standard Hotel —London
- £13.24 an hour
- Full-time
- Hospitality
- Hotel
- Administrative experience
- Employee assistance programme
- Referral programme
Quick apply
5d
Night Reservation & Guest Experience Agent
The Ned London —London
- £16 an hour
- Part-time
- Sales
- Customer service
- Hotel
- Employee assistance programme
- Referral programme
14d
Guest Service Agent
Moxy - Reception —London
- £26,000 a year
- Weekend availability
- Hospitality
- Bar
- Hotel
Quick apply
Guest Services Agent
Maybourne —London
- Full-time
- Hotel
- Front desk
- Café
- Employee discount
- Referral programme
Quick apply
1h
Casual Guest Service Agent
B&B Hotels —Manchester
- £12.71 an hour
- Hospitality
- Customer service
- Hotel
Quick apply
8d
Reservation & Guest Experience Agent
The Ned —London
- £15.35 an hour
- Part-time
- Sales
- Customer service
- Hotel
- Employee assistance programme
- Referral programme
Quick apply
14d
Reservation & Guest Experience Agent
The Ned London —London
- £16 an hour
- Nights as needed
- Customer service
- Hotel
- Restaurant
- Employee assistance programme
- Referral programme
14d
Guest Service Agent - Casual
Radisson Hotel Group —Leeds
- £12.71 an hour
- Part-time
- Hotel
- Communication skills
- Employee discount
Quick apply
Customer Relations Agent
Lapland UK —London
- £13.00 - £13.50 an hour
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Store discount
- Employee discount
Quick apply
2d
Guest Experience Agent
Hotel 41 —London
- £32,000 a year
- Full-time
- Hotel
- Administrative experience
- Leadership
- Employee assistance programme
- Referral programme
Quick apply
Guest Service Agent
Hampton by Hilton —Bath
- Weekend availability
- Bilingual
- Hospitality
- Hotel
- Employee discount
Quick apply
8d
Guest Relations Agent
Hyatt Regency London - The Churchill —London
- Full-time
- Hospitality
- Bar
- Hotel
- Employee assistance programme
- Employee discount
Reservations Agent
Haymarket Hotel - Reservations —London
- £15.50 - £17.00 an hour
- Full-time
- Bar
- Cooking
- English
- Language training provided
- Employee discount
Quick apply
Guest Service Manager
Hampton by Hilton Manchester Northern Quarter —Manchester
- Part-time
- Maintenance
- Hotel
- Front desk
- Employee assistance programme
- Employee discount
Quick apply
Receptionist/ Reservation Agent
MY PLACE HOTEL —London
- £12.71 - £12.72 an hour
- Part-time
- Hospitality
- Customer service
- Hotel
Quick apply
1d
Guest Services Agent
The Langham London —London
- £29,971 a year
- Overtime
- Hotel
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Lettings & Guest Services Agent
Nell Gwynn House Apartments 2 Ltd —Chelsea
- From £29,500 a year
- Full-time
- Customer service
- Computer literacy
- English
- Free parking
Quick apply
5d
Night Guest Service Agent
Moxy - Reception —London
- £26,439 a year
- Full-time
- IT
- Employee assistance programme
- Referral programme
Quick apply
Day & Night Guest Service Agent
Victory House - Reception —London
- £26,437 a year
- Full-time
- Guest services
- Employee assistance programme
- Referral programme
Quick apply

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Guest Service Agent

Park Hyatt London River Thames -
London

Apply Now

Job details

Full-time

Benefits

Employee assistance programme
Employee discount

Qualifications

Customer service
Guest services
Hotel experience

Full job description

Summary

About Park Hyatt London River Thames

Nestled along the iconic River Thames, Park Hyatt London River Thames marks the brand's first foray into the United Kingdom, its silhouette unmistakable against the London skyline.

The art-infused hotel features a stunning Charlie Whinney sculpture in the lobby that sets the tone for the exclusive art pieces around the hotel. The 203 guestrooms are a haven of comfort, blending residential charm with luxury. Guests can savour the culinary delights of our four distinctive restaurants and bars, or escape at the dedicated wellness floor, complete with an enriching indoor pool and a full-service spa. The hotel boasts an impressive ballroom and seven versatile meeting spaces for events. With easy access to London’s landmarks, Park Hyatt London River Thames offers a perfect launchpad for guests who love curated experiences.

Duties and responsibilities related to the Guest Services Agent role

Answer incoming calls promptly and courteously.
Direct calls to the appropriate department or individual.
Manage switchboard console and other telecommunication devices effectively.
Keep accurate records of all calls, including details of the caller, recipient, and the nature of the call.
Liaise with internal departments and external organizations as needed to facilitate smooth communication flow.

About you

Previous experience in a similar role is preferred. Excellent customer service skills, attentiveness, and proficiency in operating switchboard equipment and related technology.

Benefits you will enjoy as a Guest Services Agent

12 complimentary nights a year across Hyatt Hotels worldwide
Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
Uniform provided and laundered complimentary
Headspace membership and access to our Employee Assistance Programme
50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide

At Hyatt, our purpose is to care for people so they can be their best. Guided by our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing, we create an environment where colleagues feel supported and empowered to grow.

With more than 1,450 hotels and all inclusive resorts across over 80 countries, Hyatt offers opportunities to build your career within a global hospitality company featured in Fortune’s 100 Best Companies to Work For.

At Hyatt, we open doors and turn jobs into careers. Here, individuality is celebrated, people are supported to thrive, and everyone is empowered to make a meaningful impact.

Next Steps: Apply today for this Guest Services Agent role and start your journey with Hyatt Hotels!

Apply Now

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