Helpdesk coordinator Work, Jobs in England (with Salaries)

IT Coordinator/ Helpdesk Technician
THE·TEAM —London
- Full-time
- Microsoft Word
- Azure
- Microsoft Outlook
Helpdesk Co-Ordinator
InPost UK —Hemel Hempstead
- Hybrid work
- Communication skills
- Time management
- Annual leave
Quick apply
3d
Help desk Coordinator
CBRE —London
- Full-time
- Analysis skills
- Maths
- Typing
4d
IT Technical Support & Warehouse Operations Coordinator
Snugfort Limited —Middleton Park
- £27,000 - £28,000 a year
- Full-time
- CRM software
- Customer service
- Computer networking
- Free parking
- Employee discount
Quick apply
Project Coordinator
Graeme Hills Consultancy Services Limited —Banbury
- £28,000 - £30,000 a year
- Part-time
- Remote
- Travel
- Communication skills
- Time management
- Work from home
- Flexible schedule
Quick apply
3d
Helpdesk Coordinator
CBRE —London
- Full-time
- Computer literacy
- English
- Communication skills
Help Desk Coordinator
Restaurant Associates —London
- £15.31 an hour
- Full-time
- Restaurant
- Communication skills
11d
Guest Experience Coordinator Monday - Friday
CH&CO —London
- £37,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Employee assistance programme
- Employee discount
8d
Service Desk Coordinator
Rapport —London
- £34,500 a year
- Full-time
- Guest services
- Communication skills
- Employee assistance programme
Receptionist & Helpdesk Coordinator
Rapport —London
- £20,545 a year
- Part-time
- Continuous improvement
- Front desk
- Training & development
- Employee assistance programme
4d
Helpdesk Agent
Arcus FM —Redditch
- £26,437 a year
- Weekend availability
- Phone etiquette
- Annual leave
Quick apply
12d
Helpdesk Coordinator
SPOR Group —Southport
- From £23,000 a year
- Full-time
- Organisational skills
- Warehouse experience
- In-person
- Free parking
Quick apply
4d
Helpdesk Coordinator
Mitie —Swindon
- Organisational skills
2d
Property Maintenance Coordinator
Maintenance 24-7 Limited —Peterborough
- £28,000 - £30,000 a year
- Full-time
- Supervising experience
- Organisational skills
- In-person
- Annual leave
Quick apply
Compliance & Planning Coordinator
Equans —Wakefield
- £26,734.50 a year
- Full-time
- Microsoft Word
- Training & development
- Communication skills
- Annual leave
- Employee assistance programme
Office Coordinator
Bibby Financial Services —Manchester
- £27,000 - £30,000 a year
- Full-time
- Organisational skills
- Front desk
- Gym membership
Quick apply
Helpdesk Advisor
CBRE —Leeds
- Part-time
Facilities Coordinator - Chancery Place, Manchester, UK
CBRE —Manchester
- Full-time
10d
Service Helpdesk Coordinator
BCAS Biomedical Services Ltd —High Wycombe
- £22,000 - £26,000 a year
- Full-time
- Microsoft Word
- Data entry
- Organisational skills
- Referral programme
Quick apply
9d
Customer Service Coordinator
Johnson Controls —Manchester
- Full-time
- Hybrid work
- Computer literacy
- Communication skills
- Time management
- Free parking
- Annual leave

I want to receive the latest job alerts for helpdesk coordinator in england

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

IT Coordinator/ Helpdesk Technician

THE·TEAM -
London

Apply Now

Job details

Full-time

Qualifications

Microsoft Word
Technical troubleshooting
Customer service call handling
Azure
Microsoft Outlook
Inbound customer enquiry call handling
Incident queue management
iOS
Ticket management
Microsoft Exchange
Microsoft Office Suite
Windows
Android
Network infrastructure
Computer hardware
Ticket management systems
Technical support incident logging
Mac OS
IT incident logging
Microsoft Azure
Active Directory
Intune
Help desk
Mobile devices
VPN

Full job description

THE·TEAM operates at the epicenter of sports, music and entertainment, serving talent, brands and properties on a global scale. Headquartered in Los Angeles, THE·TEAM's presence spans 28 countries and more than 70 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney. For more information, please visit THE.TEAM .

Supporting over 3500 people globally across a number of agencies and sites, you will be one of the first points of contact for 1st and 2nd line issues, conducting initial assessment, research and resolution of requests regarding hardware, software and infrastructure components. Your enthusiastic and approachable manner will help you be a key member of the IT Support team, which allows users to approach you directly to discuss and demonstrate their issues first hand .

WHAT YOU WILL BE DOING

Take initial telephone or email inquiries and troubleshooting and manage hardware, software or network problems
Log call / walk-up activity
Range of administration duties. Including, but not exclusively; logging tickets in our ticketing system, tagging hardware in our hardware management system, logging and keeping track of hardware repairs and hardware assignments
Assisting with office moves and a wide range of other possible projects
Resolve more complex issues requiring detailed systems and applications knowledge
Recognise and escalate more difficult problems to Tier 3 support
Install operating system software, patches and upgrades
Analyse , troubleshoot and resolve hardware, software and network issues
Configure, optimise and monitor operating system software and servers
Liaise with suppliers to organise repairs and other admin.
Assist with and support on-site and remote Events

THE SKILLS AND EXPERIENCE YOU NEED

Experience of the following systems and processes are highly beneficial:
Fresh Service ticketing system, including back-end development
Active Directory/Windows, Exchange Online, Azure and Office 365 Administration
Mobile Device Management platforms (Intune, Kandji )
Large format printers
Remote/Mobile access facilities: RDP, Outlook Web Access, VPN
Dell/Apple/Windows Surface Hardware
Mainly iPhone/iOS but some Android mobile phones
Apple Macs running variety of OS
Box.com for file storage and management
O365 Desktop Tools (Outlook, Word, Excel, etc )
Network Infrastructure Understanding and Troubleshooting
Server Management / Patch Management
Backup / Restore (Tape, Virtual)

The successful individual will have the following attributes:

Enthusiastic approach to problem solving
Communication: Telephone manner, email, and face to face
Flexible approach to tasks
Speaking with non-technical people, from junior positions to the most senior
Team Player: Always happy to help others whenever and wherever needed
Reliability: Due to the small and busy nature of the team we need to be able to depend on people to be on time, with exemplary attendance

THE·TEAM does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

Apply Now

Refine Your Search

helpdesk coordinator jobs in england

IT Coordinator/ Helpdesk Technician

Helpdesk Co-Ordinator

Help desk Coordinator

IT Technical Support & Warehouse Operations Coordinator

Project Coordinator

Helpdesk Coordinator

Help Desk Coordinator

Guest Experience Coordinator Monday - Friday

Service Desk Coordinator

Receptionist & Helpdesk Coordinator

Helpdesk Agent

Helpdesk Coordinator

Helpdesk Coordinator

Property Maintenance Coordinator

Compliance & Planning Coordinator

Office Coordinator

Helpdesk Advisor

Facilities Coordinator - Chancery Place, Manchester, UK

Service Helpdesk Coordinator

Customer Service Coordinator

I want to receive the latest job alerts for helpdesk coordinator in england

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected