Customer service representative Work, Jobs in Ewloe, Flintshire (with Salaries)

Customer Service/Sales Administrator
Locit Ltd —Deeside
- £27,000 - £28,000 a year
- Full-time
- Writing skills
- Microsoft Office
- Data entry
- Free parking
Quick apply
5d
Customer Service Advisor
Proximo Holdings Limited —Chester
- £27,500 a year
- Full-time
- Hybrid work
Quick apply
Membership Consultant
Lifestyle Fitness —Deeside
- £13.05 an hour
- CRM software
- Sales
- Salesforce
- Gym membership
Quick apply
2d
Customer Service Representative II
Bobrick Washroom Equipment LTD —Deeside
- CAD
- ERP systems
Quick apply
Customer Representative
Alexander Mann Solutions (AMS) —Mold
- £14.56 an hour
- Full-time
- Computer literacy
- Computer skills
- Communication skills
4d
Customer Service Advisor
Ardent Credit Services Ltd —Liverpool
- £27,100 - £31,372 a year
- Full-time
- Hybrid work
- Computer skills
- Communication skills
- Free parking
- Employee discount
Quick apply
12d
Customer Service Advisor
HB Accident Repair Network Ltd —Ellesmere Port
- From £27,000 a year
- Full-time
- Customer service
- Organisational skills
- Front desk
Quick apply
10d
Senior Customer Support Specialist
Cox Automotive —Chester
- £34,500 a year
- Full-time
- Continuous improvement
- Mentoring
- Communication skills
- Employee discount
11d
Senior Customer Service Advisor
Fashion Specs Direct Limited t/a Spex4less —Wirral
- £24,784.50 - £26,325.00 a year
- Full-time
- Customer service
- No experience needed
- English
- Free parking
- Store discount
Quick apply
10d
Customer Service Advisor
Mozillion —Chester
- £25,000 - £26,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Store discount
- Employee discount
Quick apply
9d
Call Centre Agent
Jacobs Enforcement —Birkenhead
- £24,500 - £30,000 a year
- Overtime
- Financial services
- Negotiation
- Time management
- Health & wellbeing programme
- Annual leave
Quick apply
6d
Customer Service, Sales and Administration Assistant
Carbon Zero Group —St. Asaph
- £12.71 an hour
- Full-time
- Sales
- Customer service
- Organisational skills
Quick apply
4d
Customer Service Assistant
Wickes —Wrexham
- £8.82 - £12.71 an hour
- Full-time
- Annual leave
- Employee discount
Customer Representative - Liverpool
Nationwide Building Society —Liverpool
- From £26,500 a year
- Temporary
- Banking
Customer Service Advisor
Delta Services (GB) Ltd —Wirral
- £27,000 - £28,500 a year
- Full-time
- English
- Analysis skills
- Data entry
Quick apply
5d
Customer Service Assistant
Clarity Point Ventures —Liverpool
- £14 - £16 an hour
- Full-time
- CRM software
- In-person
- Communication skills
- Free parking
- Paid training
Quick apply
3d
Funded Customer Associate
The Progress Group —Liverpool
- £30,000 a year
- Hybrid work
Customer Service Representative
MSite —Liverpool
- Full-time
- Continuous improvement
- Organisational skills
- Communication skills
Customer Service Advisor
Liverpool City Council —Liverpool
- £27,254 - £31,022 a year
- Rotating shift
- Employee assistance programme
7d
Customer Support Coordinator
Boolean Inc. —Liverpool
- £2,350 - £3,100 a month
- Full-time
- CRM software
- In-person
- Communication skills
Quick apply

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customer service representative jobs near ewloe, flintshire

Customer Service/Sales Administrator

Locit Ltd
Deeside

Quick apply

Job details

Permanent | Full-time
£27,000 - £28,000 a year
5 days ago

Benefits

Free parking
Casual dress
Company pension
On-site parking

Qualifications

Record keeping
Customer communication
Report generation
Stakeholder collaboration
Stakeholder liaison
Writing skills
Client communication
Logistics
Project coordination
Sales administration
Internal department liaison
Complaint handling
Microsoft Office
Dispatching
Client services
Data entry
Organisational skills
Customer interaction
Multidisciplinary collaboration
Order processing
Communication skills

Full job description

Job title: Customer Services Administrator

Position reports to: Sales Office Manager

Job Purpose:

The Customer Service Administrator is responsible for accurately processing and managing sales orders while ensuring efficiency in order fulfilment. This role also plays a key part in maintaining customer satisfaction by handling inquiries, resolving issues promptly, and supporting the seamless operation of customer service activities.

Note, that all roles must comply with Company Handbook guidance.

Role responsibilities:

Order Processing: Accurately enter, manage, and track sales orders within the Sage 200.
Customer Communication: Respond to inquiries, resolve order-related issues, and provide exceptional customer support.
Cross-Department Coordination: Collaborate with sales, finance, and logistics teams to ensure timely and accurate order fulfilment.
Record Maintenance: Update and maintain customer records, ensuring data accuracy.
Reporting: Prepare and distribute sales reports and performance metrics as required.
Issue Resolution: Address and resolve order discrepancies and customer complaints, escalating complex issues when necessary.
Order Management: Process and efficiently monitor customer orders, returns, and refunds.
Project Coordination: Support the implementation of gym projects, working directly with the Strategic Business Planner.
Logistics Coordination: Manage spare parts processing and coordinate dispatch for larger orders to designated delivery addresses.
Internal Communication: Act as a liaison between customers and internal teams, ensuring clear and effective communication.
Dispatch Management: Handle the collation and dispatch of small items and correspondence via Royal Mail and UPS.
Policy Adherence: Ensure compliance with company policies and procedures in all customer interactions and administrative tasks.

Core Skills:

Attention to Detail: Ensure accuracy in data entry, order processing, and record-keeping.
Communication Skills: Strong verbal and written communication for effective interaction with customers and internal teams.
Organizational Skills: Managing multiple tasks, meeting deadlines, and prioritising workload efficiently.
Technical Proficiency: Proficient in order management systems and Microsoft Office Suite. Sage 200 experience would be highly desirable.
Customer Service Orientation: Dedicated to delivering excellent service and exceeding customer expectations.
Problem-Solving Abilities: Quickly identify, analyse, and resolve issues to maintain smooth operations.
Empathy and Patience: Maintain a professional and courteous attitude, even in challenging situations.
Team Collaboration: Work effectively across departments to ensure seamless service delivery and operational efficiency.

Working Hours:

Monday to Thursday 08:30 - 17:00
Friday 08:30 - 16:00
25 Days Holiday + Bank Holidays
Christmas Shutdown

Pay: £27,000.00-£28,000.00 per year

Benefits:

Casual dress
Company pension
Free parking
On-site parking

Ability to commute/relocate:

Deeside CH5 2NX: reliably commute or plan to relocate before starting work (preferred)

Experience:

Customer Service: 2 years (preferred)

Location:

Deeside CH5 2NX (preferred)

Work Location: In person

Quick apply

Refine Your Search

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