Customer experience coordinator Work, Jobs in Exeter, Dev (with Salaries)

Paignton Community Hub Coordinator
Engaging Communities South West (ECSW) —Paignton
- £13,633 a year
- Part-time
- Hybrid work
- Supervising experience
- Project management
- Presentation skills
- Health & wellbeing programme
Quick apply
14d
Lifestyle and Wellbeing Coordinator
Sanctuary Care —Exeter
- £13.27 an hour
- Nursing home
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Coordination Assistant
Briggs Fire & Security Ltd —Exeter
- Temporary
- Microsoft Word
- Microsoft Outlook
- Salesforce
- Free parking
Quick apply
13h
Workplace Coordinator
Trowers & Hamlins —Exeter
- Full-time
- Hospitality
- Microsoft Office
- Organisational skills
Quick apply
Sales Booking Coordinator
JH Telecomm —Exeter
- £26,000 a year
- Full-time
- CRM software
- In-person
- Communication skills
Quick apply
14d
Built Environment Administrator
Oxygen House —Exeter
- Full-time
- Microsoft Outlook
- Databases
- Continuous improvement
- Annual leave
- Employee assistance programme
Lead Generation Coordinator
WT Consultancy (SW) Ltd —Cullompton
- £26,000 - £30,000 a year
- Part-time
- CRM software
- Microsoft Office
- Business development
- Free parking
Quick apply
House Services Coordinator (Part Time)
Oxygen House —Exeter
- £16,200 a year
- Part-time
- Continuous improvement
- Organisational skills
- Front desk
- Annual leave
- Employee assistance programme
House Services Coordinator
Oxygen House Ltd —Exeter
- Up to £12.98 an hour
- Part-time
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
- Annual leave
Quick apply
Coordinator
LiveWest —Clyst Honiton
- £26,800 - £29,800 a year
- Hybrid work
- Customer service
- Computer literacy
- Computer skills
- Annual leave
- Employee discount
19h
Regional Coordinator
Churchill Group —Newton Abbot
- £27,976 a year
- Temporary
- CRM software
- Maths
- Organisational skills
- Employee discount
- Sick pay
Quick apply
Area Engineering Coordinator
Briggs Fire & Security Ltd —Exeter
- £26,500 - £30,000 a year
- Full-time
- Microsoft Word
- CRM software
- Continuous improvement
- Free parking
- Sick pay
Quick apply
1d
Hub Coordinator - Devon
Marie Curie —Tiverton
- £25,272 a year
- Part-time
- Microsoft Word
- Computer literacy
- Data entry
- Annual leave
- Employee discount
Quick apply
6d
Customer Service Manager
Johnsons Workwear Ltd —Exeter
- Full-time
- Continuous improvement
- Team management
- Training & development
- Health & wellbeing programme
- Referral programme
Quick apply
7d
Treatment Coordinator (37722) -
Bupa Dental Care —Exeter
- Full-time
- Customer service
- Communication skills
- Employee discount
- Referral programme
Operations Coordinator
Mantracom LTD —Paignton
- £26,500 - £31,500 a year
- Full-time
- CRM software
- Organisational skills
- In-person
- Free parking
Quick apply
Events Coordinator
Haven —Exmouth
- Up to £12.71 an hour
- Weekend availability
- Organisational skills
- Communication skills
- Employee discount
Quick apply
8d
Customer Service Coordinator
Millbrook Healthcare Group Ltd —Paignton
- £26,436.80 a year
- Full-time
- Computer literacy
- Data entry
- Office experience
- Free parking
- Employee discount
Quick apply
Operations & Fulfillment Coordinator
Tube Technologies Ltd —Axminster
- £26,000 - £28,000 a year
- Part-time
- Warehouse experience
- In-person
Quick apply
Part Time Sales Co-ordinator (Maternity Cover)
Fenster Fabrications Ltd —Torquay
- £13.45 an hour
- Temporary
- Microsoft Excel
- Computer literacy
- Administrative experience
- Free parking
- Health & wellbeing programme
Quick apply
12d

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Paignton Community Hub Coordinator

Engaging Communities South West (ECSW)
Paignton

Quick apply

Job details

Part-time | Fixed term contract
£13,633 a year
14 days ago

Benefits

Health & wellbeing programme
Company pension

Qualifications

Report writing
Report generation
Stakeholder collaboration
Charity and third-sector experience
Stakeholder liaison
Supervising experience
Project management
Presentation skills
Partnership building
Leadership
Communication skills

Full job description

Job Title: Paignton Community Hub Coordinator

Employer: Engaging Communities South West(ECSW)

Responsible to: Engaging Communities South WestChief Officer

Responsible for: Coordinating service delivery, monitoring data and reporting, partnership and stakeholder engagement, service development and sustainability, communication and promotion of hub service and other general responsibilities

Hours: 15hours per week, flexible Monday to Friday with occasional weekends

Salary: £13,633 (£33,620 full-time equivalent for a 37 hour week)

Location: Office based in Paignton

Contract: Fixed term, commencing mid-October 2026 until 31st July 2027 with the possibility of an extension

DBS Check: An enhanced DBS Check may be required for this role

Deadline for submitting completed application: 26th August 2026

Back Ground

Engaging Communities South West (ECSW) is a not-for-profit organisation working across Torbay and the wider South West. Paignton Community Hub (PCH), based in Paignton Library, offers accessible information, signposting and practical support to local people. The Hub supports people with a wide range of needs, including help with forms, access to services, health and wellbeing information, and connections into local voluntary, community, social enterprise and statutory support.

Job Purpose:

Paignton Community Hub is a welcoming community space that helps local people access information, support, activities and services that improve their health and wellbeing. The Hub works closely with voluntary, community, health and public sector organisations to ensure residents can find the help they need.

The Paignton Community Hub Coordinator plays a key role in ensuring the Hub continues to grow, develop and demonstrate its impact. While frontline staff provide day-to-day support to visitors, the coordinator oversees service delivery, supports partnerships, gathers and analyses data, monitors outcomes, develops opportunities for growth and helps ensure the Hub remains responsive to local needs.

This is an exciting opportunity for someone who enjoys bringing people together, improving services, working with data and demonstrating the difference community-based support can make.

The role also works closely alongside the Paignton Community Hub and Torbay Helpline, ensuring that community intelligence, emerging needs and opportunities are shared across services to support a coordinated approach to improving health and wellbeing outcomes for local people.

Key Priorities:

1) Coordinating Service Delivery

2) Monitoring, data and reporting

3) Partnership and stakeholder engagement

4) Service Development and Sustainability

5) Communication and promotion

6) General responsibilities

Main duties and responsibilities:

Coordinating Service Delivery

· Oversee the effective delivery of services provided through Paignton Community Hub

· Support and guide Hub staff to ensure services are delivered consistently and to a high standard

· Ensure systems and processes support effective day-to-day operations

· Identify opportunities to improve the quality, accessibility and reach of Hub services

· Help ensure the Hub remains responsive to changing community needs.

Monitoring, Data and Reporting

· Lead on the collection and collation of Hub data, outcomes and customer feedback

· Monitor service activity, trends and emerging community needs

· Produce reports for ECSW management, trustees, funders and partners

· Develop case studies and impact information that demonstrate the value of the Hub

· Ensure data is recorded and managed accurately and in accordance with GDPR requirements

· Support monitoring and reporting requirements for funded projects and programmes

Partnership and Stakeholder Engagement

· Build and maintain positive working relationships with local voluntary, community, health and statutory organisations

· Work with partners to develop activities, services and opportunities that benefit local residents

· Attend partnership meetings, community forums and networking events on behalf of the Hub

· Promote collaborative working and identify opportunities for joint projects and initiatives

· Act as a key link between the Hub, partner organisations and the wider community

Service Development and Sustainability

· Contribute to the ongoing development of the Hub and its future priorities.

· Identify opportunities to strengthen the Hub’s offer and increase community engagement

· Support the development of funding applications, project proposals and partnership opportunities

· Help ensure the Hub can demonstrate its impact and attract future investment

· Contribute ideas that support innovation, sustainability and continuous improvement

Communications and Promotion

· Support the promotion of Hub services, activities and achievements

· Coordinate content for newsletters, social media, website updates and promotional materials

· Help raise awareness of the Hub amongst local residents, partners and stakeholders

· Promote success stories and positive outcomes arising from Hub activities

General Responsibilities

· Work collaboratively as part of the ECSW team

· Ensure compliance with ECSW policies and procedures, including safeguarding, confidentiality, equality and diversity, health and safety and data protection

· Participate in training, supervision and team meetings

· Undertake other duties consistent with the responsibilities of the role

Person Specification

Essential:

1. Excellent communication and relationship-building skills

2. Ability to work confidently with a wide range of stakeholders and partners

3. Experience of coordinating services, projects, programmes or community activities

4. Highly organised and able to manage multiple priorities

5. Experience of collecting, analysing and presenting data and information

6. Ability to produce clear reports for a variety of audiences

7. Strong administrative and IT skills, including experience using spreadsheets and databases

8. Understanding of confidentiality, safeguarding and professional boundaries

9. Good understanding of community needs and health and wellbeing issues

10. Proactive, solution-focused and able to work independently

11. Commitment to equality, diversity and inclusion

Desirable:

1. Experience working within the voluntary, community and social enterprise (VCSE) sector

2. Knowledge of services and support available across Torbay

3. Experience of monitoring and evaluation, impact measurement or outcomes reporting

4. Experience of developing partnerships and collaborative projects

5. Experience contributing to funding applications or grant reporting

6. Experience supporting communications, marketing or social media activity

7. Understanding of community development and asset-based approaches

Why Join Us?

This role offers the opportunity to contribute to a growing community resource that is making a real difference to local people. You will work with a wide range of partners, help shape future developments, and play an important part in ensuring the Hub can evidence its impact and continue supporting communities across Torbay.

Pay: £13,633.00 per year

Benefits:

Company pension
Health & wellbeing programme

Work Location: Hybrid remote in Paignton TQ4 5AG

Quick apply

Refine Your Search

customer experience coordinator jobs in exeter, dev

Paignton Community Hub Coordinator

Lifestyle and Wellbeing Coordinator

Coordination Assistant

Workplace Coordinator

Sales Booking Coordinator

Built Environment Administrator

Lead Generation Coordinator

House Services Coordinator (Part Time)

House Services Coordinator

Coordinator

Regional Coordinator

Area Engineering Coordinator

Hub Coordinator - Devon

Customer Service Manager

Treatment Coordinator (37722) -

Operations Coordinator

Events Coordinator

Customer Service Coordinator

Operations & Fulfillment Coordinator

Part Time Sales Co-ordinator (Maternity Cover)

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