Customer experience verifications Work, Jobs in Farnborough, Ham (with Salaries)

Administrative Assistant (Identity Verification & Amendments )
Smarter Cover —Leatherhead
- £25,000 - £29,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Accounting
- Free parking
- Health & wellbeing programme
Quick apply
8d
Administrator
GXO Logistics —Aldershot
- £27,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Communication skills
- Employee assistance programme
- Employee discount
10d
Place Protection Officer
Rushmoor Borough Council —Farnborough
- £33,699 - £39,862 a year
- Weekend availability
- Customer service
- IT
- Communication skills
1d
Finance Business Partner
IDOX plc —Farnborough
- Full-time
- Hybrid work
- Analysis skills
- Travel
- Accounting
- Health & wellbeing programme
- Flexitime
Quick apply
1d
Application Support Analyst
Clinisys —Woking
- Hybrid work
- Customer service
- Organisational skills
- IT
MES Consultant
Infor —Farnborough
- Full-time
- Hybrid work
- Spanish
- English
- SQL
Professional Services Consultant - ICE
Clinisys —Woking
- Remote
- Customer service
- SQL
- Project management
Professional Services Consultant
Clinisys —Woking
- Remote
- Customer service
- Java
- Project management
Professional Services Consultant (ICE)- 12 Month FTC
Clinisys —Woking
- Remote
- Customer service
- Java
- Project management
Security Assurance Analyst
DXC Technology —Farnborough
- Full-time
- Analysis skills
- Team management
- Computer networking
Account Executive – Public Sector (South West UK)
Extreme Networks —Reading
- Full-time
- Remote
- Sales
- Organisational skills
- Communication skills
Quick apply
Customer Operational Delivery Manager
Once For All UK —Basingstoke
- £55,000 - £60,000 a year
- Management
- Customer service
- Communication skills
- Employee assistance programme
Quick apply
IT Field Support Technician - T2 / Second Line
Concero UK —Hayes
- £28,000 - £34,000 a year
- Full-time
- Azure
- Customer service
- Windows
- Free parking
- Annual leave
Quick apply
10d
Content Designer
Pax8 Global —Farnborough
- £34,000 - £43,000 a year
- Full-time
- Hybrid work
- Free parking
UX Researcher
Once For All UK —Basingstoke
- £40,000 - £45,000 a year
- Travel
- Time management
- Employee assistance programme
Quick apply
9d
Agile Systems Analyst
BMW —Farnborough
- PMP
- Master's degree
- Project management
Client Operations Specialist (Internal Account Manager)
AHEAD —Reading
- £35,000 - £55,000 a year
- Weekend availability
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- CRM software
14d
Facilities / Office Assistant
Vision RT Ltd. —Basingstoke
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
Quick apply
7d
AIT Test Technician (Assembly, Integration and Test) - Lab Technician
MDA Space —Farnborough
- Laboratory experience
- Microsoft Office
- Organisational skills
- Employee assistance programme
- Life insurance
Telesales Co-ordinator (BRD)
AGM Bishop's Move Ltd —Guildford
- £30,000 a year
- Full-time
- Microsoft Powerpoint
- Computer literacy
- Data entry
- Free parking
- Employee discount
Quick apply
9d

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Administrative Assistant (Identity Verification & Amendments )

Smarter Cover -
Leatherhead

Quick apply

Job details

Permanent | Full-time
£25,000 - £29,000 a year
8 days ago

Benefits

Free parking
Health & wellbeing programme
Cycle to work scheme
Company pension
Company events
Employee discount
Life insurance
Referral programme
On-site parking

Qualifications

Microsoft Word
Microsoft Outlook
Underwriting
Accounting
Payroll
Communication skills

Full job description

Identity Verification & Amendments Specialist
Location: Leatherhead, Surrey KT22 7BA
Type: Full-time, Permanent
Base Salary: £26,000 per year
On Target Earnings (OTE): £29,000

Exciting Opportunity in Leatherhead!

Smarter Cover is a hypergrowth Life Insurance Provider / Brokerage. We recently moved to a modern office in Leatherhead and are looking for a detail-driven and reliable Identity Verification & Amendments Specialist to join our well-established Compliance & QA function.

We operate in a regulated environment overseen by the FCA, ensuring a structured, compliant, and trustworthy process for both customers and our team.

Our in-house operations and sales teams generate a high volume of applications daily, meaning this role is critical in ensuring policies are accurately verified, compliant, and able to proceed to underwriting without delay.

Our modern Leatherhead office is centrally located near the train station and surrounded by pubs, shops, restaurants, and gyms—perfect for making the most of your breaks.

As an industry leader in the Life Insurance sector, we are seeking a highly accurate and process-driven individual who can manage sensitive compliance tasks while maintaining pace, quality, and professionalism.

Your Role

As an Identity Verification & Amendments Specialist, you will play a key role in ensuring applications are compliant, accurate, and ready for underwriting.
Completing manual identity verification (AML/KYC) checks using biometric and document-based systems
Ensuring customers are correctly verified before policies are placed on risk
Reviewing life insurance applications for missing or incorrect information
Managing amendments and corrections with customers and insurers
Communicating sensitive information clearly and professionally
Liaising with insurers to ensure accurate underwriting submissions
Managing a personal daily workload with strict deadlines
Ensuring full case ownership from start to completion
Working within FCA-regulated compliance and QA standards
Maintaining high accuracy across fluctuating daily volumes

Your Skills & Experience

Experience in life insurance, protection, underwriting support, QA, or new business administration
Strong understanding of protection application forms and underwriting principles
High attention to detail with a strong accuracy record
Ability to manage workload independently and meet deadlines
Clear and confident communication skills (written and verbal)
Comfortable handling sensitive customer and insurer conversations
Methodical, organised, and process-driven approach
Ability to work under pressure while maintaining compliance standards

Why Join Us?

Join a rapidly growing, established life insurance business
Work in a structured FCA-regulated environment
Be part of a modern, central Leatherhead office
Gain exposure to both AML/KYC and underwriting amendment processes
Play a key operational role that directly impacts policy progression
Supportive compliance and QA team structure with escalation support
Stable full-time role with clear processes and expectations

Basics of the Role

Salary: £26,000 + Bonus
Realistic OTE: £29,000
Performance-based bonus structure (quality + SLA + volume metrics)
Monday to Friday: 9:00am – 6:00pm
Full-time onsite role (no hybrid working)
Structured daily workload with fixed compliance deadlines
FCA-regulated environment

Benefits & Rewards

Perkbox
SquareHealth
Death in Service (4x basic salary)
Internal incentive schemes
No weekend working or shift patterns
Bi-annual company awards
Summer & Christmas parties
Hybrid working (after 3 months)
Festive period closure (5–8 days)
Cycle to Work scheme

Pay: £25,000.00-£29,000.00 per year

Benefits:

Company events
Company pension
Cycle to work scheme
Free parking
Health & wellbeing programme
Life insurance
On-site parking
Referral programme

Work Location: In person

Quick apply

Refine Your Search

customer experience verifications jobs in farnborough, ham

Administrative Assistant (Identity Verification & Amendments )

Administrator

Place Protection Officer

Finance Business Partner

Application Support Analyst

MES Consultant

Professional Services Consultant - ICE

Professional Services Consultant

Professional Services Consultant (ICE)- 12 Month FTC

Security Assurance Analyst

Account Executive – Public Sector (South West UK)

Customer Operational Delivery Manager

IT Field Support Technician - T2 / Second Line

Content Designer

UX Researcher

Agile Systems Analyst

Client Operations Specialist (Internal Account Manager)

Facilities / Office Assistant

AIT Test Technician (Assembly, Integration and Test) - Lab Technician

Telesales Co-ordinator (BRD)

I want to receive the latest job alerts for customer experience verifications in farnborough, ham

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