Client service manager Work, Jobs in Farnborough (with Salaries)

Client Service Manager
Datum Datacentres Ltd —Farnborough
- £25,000 - £30,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Management
- Free parking
- Sick pay
Quick apply
11d
Client Relationship Manager
Matrix —Basingstoke
- £35,000 - £55,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Salesforce
- Analysis skills
- Free parking
- Health & wellbeing programme
Quick apply
10d
Sales Account Manager-Distributor Services
Sourcing City —Farnborough
- From £30,000 a year
- Full-time
- Microsoft Powerpoint
- Sales
- Salesforce
- Free parking
Quick apply
Client Manager
Lenovo —Farnborough
- Sales
- English
- Bachelor's degree
Client Services Manager
Eurofins UK Clinical Diagnostics —Guildford
- Full-time
- Customer service
- Computer literacy
- Computer skills
- Free parking
- Annual leave
Quick apply
Venue Account Manager - Exhibitions
ADS Group Ltd —Farnborough
- Weekend availability
- Hybrid work
- Microsoft Office
- Travel
- Organisational skills
14d
Account Manager
AVI-SPL —Farnborough
- Full-time
- CRM software
- Microsoft Office
- Bachelor's degree
- Employee assistance programme
- Referral programme
Sales Admin Lead
AVI-SPL —Farnborough
- Full-time
- Microsoft Powerpoint
- Bilingual
- Microsoft Word
- Employee assistance programme
- Referral programme
7h
Revenue Sales Manager
Pennyhill Park Hotel & Spa —Bagshot
- Hospitality
- Sales
- Microsoft Office
- Employee assistance programme
- Employee discount
Client Service Delivery Operations Lead – Risk and Healthcare
Aon Corporation —Farnborough
- Management
- Organisational skills
- Communication skills
Customer Success Manager
Person Centred Software Ltd —Guildford
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
Quick apply
Receptionist
Avery Healthcare —Camberley
- £12.75 an hour
- Weekend availability
- Communication skills
Quick apply
13d
Business Development Manager-Cleaning
Wise k9 Ltd —Frimley
- £20,000 - £24,000 a year
- Full-time
- CRM software
- Sales
- Salesforce
- Free parking
Quick apply
3d
Meetings & Events Sales Executive
Box Hill Burford Bridge Hotel By Sunday —Dorking
- Full-time
- Hospitality
- Spanish
- Sales
Quick apply
14d
Internal Customer Service
TechPoint —Basingstoke
- £35,000 - £43,000 a year
- Sales
- Travel
- Communication skills
- Free parking
- Life insurance
Quick apply
Business Development and Partner Relationships Manager
Value Added Recruitment Ltd —Bracknell
- £50,000 - £60,000 a year
- Full-time
- CRM software
- Business development
- Continuous improvement
- Health & wellbeing programme
- Annual leave
Quick apply
Area Sales Manager
BCA —Hook
- £35,000 - £40,000 a year
- Monday to Friday
- Sales
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
13d
People, Culture, Wellbeing Programme Delivery Manager
International Wellbeing Insights Ltd —Uxbridge
- £32,000 - £38,000 a year
- Full-time
- Microsoft Excel
- Management
- Data analysis skills
- Free parking
- Sick pay
Quick apply
Senior Client Relations Manager
Ascot Racecourse Ltd —Ascot
- CRM software
- Hospitality
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
4d
Valuations Manager - Guildford
Bourne Estate Agents —Guildford
- £60,000 - £70,000 a year
- Full-time
- Sales
- In-person
- Communication skills
Quick apply
12d

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Client Service Manager

Datum Datacentres Ltd
Farnborough

Quick apply

Job details

Full-time
£25,000 - £30,000 a year
11 days ago

Benefits

Free parking
Company pension
Company events
Private medical insurance
Sick pay
On-site parking

Qualifications

Microsoft Word
Microsoft Excel
Management
Microsoft Office
Project management
IT
Business management
Communication skills

Full job description

Company Summary

Datum Datacentres (www.datum.co.uk) provides leading-edge carrier and cloud neutral co-location data centres to enterprises and service providers. Launched in 2012, Datum now has an impressive client list located in Farnborough and Manchester and has over 200 clients.

Main purpose of the role

An exciting opportunity has arisen for a motivated and enthusiastic Client Service Manager with an excellent eye for detail to join our team on a full-time basis, based at Cody Technology Park. Hybrid flexible working offered following successful probationary period.

Our service culture (the ‘Datum difference’) is an integral part of our ethos and is at the core of what differentiates Datum from other colo providers. The successful applicant will be responsible for maintaining this client-centric service, while consistently striving for excellence in our client service offering. The role joins an established team and full support, and training will be provided to successfully undertake the role.

Main responsibilities

· Support the business sales process end to end

· Raise, manage & process client orders, upsells, POs and contracts in our CRM, working alongside the sales and technical teams to ensure successful delivery and handover of services against agreed timescales

· Processing and managing service orders with 3rd parties

· Liaising with our finance team in a timely manner to notify any changes to upcoming billing and assisting with any billing queries from clients

· Support Finance team with the debtor process

· Managing contract administration and general communications with clients

· Dealing with client queries, feedback and/or complaints– account, billing, documentation, supplier questionnaires etc

· Support creation of service review documentation and presentations alongside the Service Management team

· Assist with major incident activities where necessary

· Working with the Operations team to proactively drive the process for sending client communications in a professional and timely manner, including maintenance notifications (PPMs) and general site information

· Support Head of Service Management & Group Head of Sales with ad-hoc projects as appropriate

Person

Key to this role is the personality, drive and initiative to take ownership of ensuring accuracy of record keeping in the CRM system. This role is client-facing, so applicants should be personable, friendly, and highly organised. Excellent written and verbal communication, and comfortable with communicating with a varied client base.

· Well-motivated, resilient, and tenacious individual with an eye for detail, while managing a varied and busy workload

· Takes initiative and ensures accuracy in performing assigned tasks is essential

· Team player & relationship builder, both internal and external. The role requires an advocate for both the client and the internal business, representing each at appropriate times to drive stakeholders to reach the common goal

· Understanding of the generic messages surrounding IT and/or co-location selling

· Commercially astute – able to relate to mid-level IT & business functions

· Able to work autonomously and as part of a small team

· Proven experience in delivering high-quality client-centric service

· Good understanding and experience of working with a CRM / business management system

· Good presentation and communication skills, with the ability to retain composure and flexibility under pressure

· Very keen to learn and develop their career, with the ability to develop a good understanding of the Colocation and IT space, and it’s features and benefits

· Excellent IT skills and proficiency in MS Suite, particularly Word & Excel

Advantageous skills

· Project management experience

· Experience in colocation datacentre service management

· Basic understanding of datacentre functions and processes

· Awareness and good understanding of accreditation processes

If you are passionate about providing outstanding service and have the requisite skills, we encourage you to apply for this exciting opportunity as a Client Services Manager.

Position Reports to:

Head of Service Management

Location:

Farnborough office (FRN1) with occasional travel to other sites

Contract:

Permanent / Full Time

Salary: £25000-£30000 including 10% Variable Pay (performance bonus)

Job Type: Full-time

Pay: £25,000.00-£30,000.00 per year

Benefits:

Company events
Company pension
Free parking
On-site parking
Private medical insurance
Sick pay

Application question(s):

Are you willing to apply for a DBS certificate?

Experience:

Client Service Management: 1 year (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

client service manager jobs in farnborough

Client Service Manager

Client Relationship Manager

Sales Account Manager-Distributor Services

Client Manager

Client Services Manager

Venue Account Manager - Exhibitions

Account Manager

Sales Admin Lead

Revenue Sales Manager

Client Service Delivery Operations Lead – Risk and Healthcare

Customer Success Manager

Receptionist

Business Development Manager-Cleaning

Meetings & Events Sales Executive

Internal Customer Service

Business Development and Partner Relationships Manager

Area Sales Manager

People, Culture, Wellbeing Programme Delivery Manager

Senior Client Relations Manager

Valuations Manager - Guildford

I want to receive the latest job alerts for client service manager in farnborough

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