Front office manager Work, Jobs in Farnham Common, Bkm (with Salaries)

Duty Manager
Stoke Park Ltd —Slough
- Up to £52,000 a year
- Full-time
- Hotel
- Supervising experience
- Human resources
- Free parking
- Sick pay
Quick apply
22h
Hotel Reservations Supervisor
Hurley House Hotel —Hurley
- £40,000 a year
- Full-time
- Hospitality
- Customer service
- Hotel
- Free parking
- Referral programme
Quick apply
8d
Executive Assistant to CEO
Phi Partners —Hatfield
- £60,000 - £80,000 a year
- Full-time
- Master's degree
- Administrative experience
- Organisational skills
- Gym membership
Quick apply
Front of House Manager (Maternity Cover)
ST James Facilities —Reading
- £50,000 - £52,000 a year
- Full-time
- Hospitality
- Microsoft Office
- Human resources
Quick apply
7d
Lead Receptionist
BidvestNoonan —London
- £40,800 a year
- Full-time
- Customer service
- Front desk
- Employee discount
Quick apply
Assistant Manager
Crust Bros —London
- £38,000 - £42,000 a year
- Weekend availability
- Hospitality
- Sales
- Customer service
- Employee discount
- Flexible schedule
Quick apply
Front Office Manager
Andaz Liverpool Street —London
- £49,700 a year
- Full-time
- Hospitality
- Hotel
- Guest services
- Employee assistance programme
- Employee discount
12d
Office Manager / Receptionist
Equans —High Wycombe
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Office Manager
NBBJ —London
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
7d
Cover Receptionist
LAH Property Marketing —London
- £13,504 a year
- Part-time
- Customer service
- Front desk
- Communication skills
- Referral programme
Quick apply
Assistant Operations Manager
Fulham Pier Hotel —London
- £35,000 - £38,000 a year
- Full-time
- Hospitality
- Hotel
- Business development
- Annual leave
Quick apply
Manager for Office of the Vice-Chancellor
Buckinghamshire New University —High Wycombe
- £38,784 - £43,482 a year
- Weekend availability
- Hybrid work
- Presentation skills
- Travel
- Organisational skills
- Employee discount
7d
Office Manager, London
CT Group —London
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
12d
Front Office - Night Manager
Sir Devonshire Hotel LTD —London
- £32,000 - £33,000 a year
- Full-time
- Hotel
- Supervising experience
- Human resources
- Health & wellbeing programme
- Employee discount
Quick apply
19h
Office Manager
Rodial —London
- Microsoft Office
- IT
- Communication skills
Quick apply
Front Office Supervisor/Duty Manager
London Bloomsbury Square Hotel —London
- From £29,000 a year
- Full-time
- Hospitality
- Hotel
- Supervising experience
- Employee discount
Quick apply
12d
Office Manager/Executive Support
Liberty Global —London
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Annual leave
Reception Coordinator
Warner Bros. Discovery —London
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
7d
Front Office Manager
Millennium Hotel and Resorts UK —London
- Full-time
- Hotel
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
Quick apply
Reception Manager
ST James Facilities —London
- £42,931.20 a year
- Full-time
- Customer service
- English
- Microsoft Office
Quick apply
8d

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Duty Manager

Stoke Park Ltd
Slough

Quick apply

Job details

Permanent | Full-time | Fixed term contract
Up to £52,000 a year
22 hours ago

Benefits

Free parking
Company pension
Sick pay
On-site parking

Qualifications

Supervising experience
Human resources
Guest services
Leadership
Hotel experience

Full job description

Job Overview:

The Duty Manager is responsible for overseeing the hotel’s day-to-day operations during assigned shifts, acting as the senior operational presence on property. Reporting to the Front Office Manager, the role ensures seamless guest experience delivery, operational efficiency, and effective interdepartmental coordination in line with Stoke Park’s five-star luxury standards.

The Duty Manager serves as a key point of escalation for guests and departments, managing service recovery, operational challenges, and team leadership across Front Office and wider hotel operations. They represent hotel management on shift, ensuring standards, safety, and service excellence are consistently upheld.

Key Responsibilities

Guest Experience & Service Excellence

Act as the senior point of contact for guests during assigned shifts, ensuring a warm, professional, and personalised experience.
Proactively monitor guest journey touchpoints (arrival, stay, departure) and intervene to enhance satisfaction and resolve concerns.
Manage guest feedback, complaints, and service recovery efficiently and empathetically, ensuring brand reputation and guest loyalty.
Maintain a highly visible presence in the lobby and guest-facing areas during peak periods.

Operational Management

Oversee the smooth running of daily hotel operations, with particular focus on Front Office, Concierge, Porters, Valet, and Guest Services.
Ensure effective communication and coordination between departments including Housekeeping, Engineering, Spa, F&B, and Security.
Support room allocation decisions, upgrades, VIP arrangements, and late check-outs in line with operational priorities.
Monitor occupancy levels, arrivals, departures, and special events to ensure operational readiness.
Deputise for the Front Office Manager when required, ensuring continuity of leadership and standards.

Team Leadership & Support

Supervise Front Office Supervisors and Assistants on shift, providing guidance, direction, and support.
Lead by example, reinforcing Stoke Park’s culture, grooming standards, and service ethos.
Deliver shift briefings and ensure clear communication of priorities, guest expectations, and operational updates.
Support training, coaching, and performance management at operational level, escalating issues to the FOM where appropriate.

Revenue Protection & Compliance

Ensure accurate handling of guest accounts, billing instructions, cash, and deposits in line with procedures.
Protect room and ancillary revenue through operational diligence and guest engagement.
Support night audit handovers and ensure any discrepancies or incidents are communicated appropriately.
Ensure GDPR compliance and confidentiality of all guest information.

Health, Safety & Security

Act as the responsible manager on duty for health & safety, fire safety, and emergency procedures.
Respond effectively to incidents, emergencies, or security concerns, following company protocols.
Ensure all team members on shift adhere to safety, security, and evacuation procedures.

General Responsibilities

Adhere at all times to Stoke Park policies and procedures, including those relating to health & safety, security, fire, first aid, and emergency response.
Ensure compliance with the Employee Handbook and all departmental standards and notices.
Be flexible to cover duty management requirements across different operational areas as required by the business.
Undertake any other reasonable duties in line with the responsibilities of the role as directed by the Front Office Manager or senior management.

Notes:

This job description outlines the key responsibilities, objectives and scope of the role as it currently stands. It is not an exhaustive list, and the postholder may be required to carry out other duties as reasonably required, including duties of a similar or related nature, in line with the needs of the business.

Hours/Week: 48 Hours – May include weekend and bank holidays.

Job Types: Full-time, Permanent, Fixed term contract

Pay: Up to £52,000.00 per year

Benefits:

Company pension
Free parking
On-site parking
Sick pay

Ability to commute/relocate:

Slough SL2 4PG: reliably commute or plan to relocate before starting work (required)

Experience:

5‑star luxury hotel: 5 years (required)

Work Location: In person

Quick apply

Refine Your Search

front office manager jobs in farnham common, bkm

Duty Manager

Hotel Reservations Supervisor

Executive Assistant to CEO

Front of House Manager (Maternity Cover)

Lead Receptionist

Assistant Manager

Front Office Manager

Office Manager / Receptionist

Office Manager

Cover Receptionist

Assistant Operations Manager

Manager for Office of the Vice-Chancellor

Office Manager, London

Front Office - Night Manager

Office Manager

Front Office Supervisor/Duty Manager

Office Manager/Executive Support

Reception Coordinator

Front Office Manager

Reception Manager

I want to receive the latest job alerts for front office manager in farnham common, bkm

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