Product support Work, Jobs in Farnham Common, Bkm (with Salaries)

Customer Service Administrator
Seiko UK Ltd —Maidenhead
- £26,000 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Free parking
- Health & wellbeing programme
Quick apply
10d
HR and Recruitment Administrator
Epilepsy Society —Chalfont Saint Peter
- £25,000 - £27,000 a year
- Human resources
- Recruiting
- Annual leave
- Employee assistance programme
Studio Production Executive
Lime Blue Solutions Ltd —Cookham
- £28,000 - £30,000 a year
- Part-time
- Hybrid work
- Business development
- Continuous improvement
- AI
Quick apply
1d
Data Privacy and eDiscovery Assistant - FTC
Dreams —High Wycombe
- Temporary
- Hybrid work
- Microsoft Office
- Free parking
- Employee discount
IT Field Support Technician - T2 / Second Line
Concero UK —Woking
- £28,000 - £34,000 a year
- Full-time
- Analysis skills
- Travel
- In-person
- Free parking
- Annual leave
Quick apply
Office Manager – Join a Fast-Growing Dental Implant Company
Prodent Group Limited —Hammersmith Station
- £30,000 - £40,000 a year
- Full-time
- ERP systems
- In-person
Quick apply
Community Engagement & Logistics Specialist
Clicks Technology —Gerrards Cross
- £26,000 - £28,000 a year
- Full-time
- English
- Organisational skills
- In-person
- Free parking
Quick apply
10d
Personal Assistant / House Manager
Infinity Brands Limited —Gerrards Cross
- £15 - £20 an hour
- Part-time
- Hybrid work
- Google Suite
- Microsoft Office
- Organisational skills
- Free parking
- Flexitime
Quick apply
5d
Procurement & Operations Assistant
Primrose Projects —Watford
- £28,000 - £30,000 a year
- Full-time
- No experience needed
- In-person
- Negotiation
- Free parking
Quick apply
3d
Contact Centre Operations Manager
Eckoh —Hemel Hempstead
- From £47,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Analysis skills
- Free parking
- Work from home
Quick apply
Quality Control Analyst
ACE Laboratories Ltd —London
- £26,500 - £28,000 a year
- Full-time
- Writing skills
- Laboratory experience
- Quality control
- Free parking
Quick apply
Allocator
Muji —London
- Full-time
- Microsoft Excel
- Merchandising
- Analysis skills
- Work from home
- Employee discount
Quick apply
Customer Service Advisor - FTC
Dreams —High Wycombe
- Full-time
- Hybrid work
- Communication skills
- Free parking
- Employee discount
2d
Junior Assembly Technician
Hewland Engineering —Maidenhead
- From £26,500 a year
- Weekend availability
- Schematics
- Computer literacy
- Continuous improvement
- Sick pay
Quick apply
Product Executive (Maternity Cover 12 months fixed-term)
Golfbreaks —Windsor
- £27,000 - £29,000 a year
- Hybrid work
- Salesforce
- In-person
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Vending Services Manager - Heathrow
9620146 —London Heathrow Airport
- From £42,000 a year
- Full-time
- Customer service
- Team management
- In-person
- Employee assistance programme
Quick apply
3d
Brand Manager
Bunzl UK & Ireland Portfolio Brands —Slough
- £40,000 - £60,000 a year
- Full-time
- Quality control
- SharePoint
- In-person
Quick apply
Technical Product Support Specialist (Smart Home & AV)
AWE Europe Ltd —Epsom
- £25,420 - £30,000 a year
- Full-time
- English
- Travel
- Computer networking
- Free parking
- Profit sharing
Quick apply
Quality Auditor
Hypnos Beds —Princes Risborough
- £13.35 an hour
- Full-time
- Analysis skills
- Continuous improvement
- Quality control
- Health & wellbeing programme
- Employee discount
Quick apply
10d
Business Analysts — All Levels - UK Wide
Concept AI Ltd —London
- £35,000 - £120,000 a year
- Full-time
- Hybrid work
- Engineering
- Analysis skills
- Bachelor's degree
- Flexitime
- Work from home
Quick apply

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Customer Service Administrator

Seiko UK Ltd
Maidenhead

Quick apply

Job details

Permanent | Full-time
£26,000 - £28,000 a year
10 days ago

Benefits

Free parking
Health & wellbeing programme
Additional leave
Private dental insurance
Cycle to work scheme
Free flu jabs
Annual leave
Company pension
Private medical insurance
Employee discount
Paid volunteer time
Enhanced maternity leave
Enhanced paternity leave
Life insurance
Car scheme
Sick pay
On-site parking

Qualifications

Live chat
Microsoft Word
Customer service call handling
Microsoft Outlook
Inbound customer enquiry call handling
Computer literacy
Microsoft Office Suite
Continuous improvement
Data entry
Customer interaction
Communication skills

Full job description

Company Description

Seiko UK Limited is the wholly owned UK subsidiary of Seiko Watch Corporation, operating from Maidenhead since 1985 and serving the UK and Ireland markets. The company manages sales, marketing, service, and repair for Grand Seiko, Seiko, Lorus watches, and Seiko clocks, and operates a Grand Seiko Boutique on New Bond Street in London. As a global watchmaker established in 1881, Seiko is known for pioneering innovations and comprehensive in-house manufacturing across Quartz, Kinetic, Mechanical, Spring Drive, Solar, and GPS Solar technologies. Seiko UK Limited also includes Seiko Sports Technologies, a global leader in sports timing technology and a long-standing timekeeping partner to World Athletics. The successful applicant will join a heritage brand that combines tradition, innovation, and high-quality timekeeping solutions across diverse price points.

Role Description

This full-time, office-based role provides high-quality customer service and administrative support to public and trade customers, retail partners and internal teams. Working within a busy service department, the Customer Service Administrator will handle enquiries relating to repairs, products, sales and service updates across email, telephone and online chat.

As the position is system based, a good level of computer literacy is essential, particularly in Outlook, Excel and Word. Experience using SAP or similar systems would be an advantage.

Responsibilities

Deal promptly and professionally with customer enquiries, responding within agreed timescales by email, telephone and online chat.

Provide customers with accurate, clear and helpful information relating to their enquiry, communication or repair.

Update the repair system accurately throughout the repair process, ensuring all changes and customer updates are recorded clearly.

Take and input material orders, ensuring all documentation is accurate, complete and processed in line with department procedures.

Support continuous improvement in customer service standards.

Book work onto the repair system and amend repair information as required.

Pick spare parts from inventory for repairs and sales orders, supporting the efficient flow of repair work through the department.

Provide support to other Customer Service teams when required.

Skills, Qualifications & Experience

The successful candidate will be organised, customer-focused and confident communicating with customers, retail partners, stakeholders and internal teams. They will have strong attention to detail, professional telephone manner, excellent verbal and written communication skills and a positive, flexible approach to workload.

They should be a team player who is willing to learn new terminology, comfortable working accurately in a busy service environment and able to build and maintain effective working relationships. Relevant experience in the watch, luxury or consumer goods sectors would be beneficial.

Key Skills:

Strong customer service skills and the ability to handle enquiries professionally and efficiently.

Clear and professional communication skills for working with both internal teams and external partners.

Proficiency with relevant software, such as SAP and Microsoft Office, is an advantage.

Salary £26,000 - £28,000 pa

Job Type: Full time, Permanent

This is an office-based role so applicants must be able to commute to Maidenhead.

Benefits:

Company pension

Life insurance

Private dental insurance

Private medical insurance

Company Sick pay

25 days holiday plus Bank Holidays

Holiday Purchase Scheme

Paid Volunteering Days

Christmas Office Closure (3 days additional paid leave during office closure)

EV Car Scheme

Cycle to work scheme

Employee discount

Enhanced maternity/paternity leave

Free flu jabs

Health & wellbeing programmes

Free On-site parking at HO

Please apply via Indeed or email CV and cover letter to [email protected]

Pay: £26,000.00-£28,000.00 per year

Benefits:

Company pension
Cycle to work scheme
Employee discount
Free parking
Health & wellbeing programme
Life insurance
On-site parking
Private medical insurance
Sick pay

Ability to commute/relocate:

Maidenhead SL6 4BY: reliably commute or plan to relocate before starting work (required)

Application question(s):

Do you have working knowledge of SAP or other similar systems?

Experience:

Customer Service using phone & email communications: 1 year (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

product support jobs in farnham common, bkm

Customer Service Administrator

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Studio Production Executive

Data Privacy and eDiscovery Assistant - FTC

IT Field Support Technician - T2 / Second Line

Office Manager – Join a Fast-Growing Dental Implant Company

Community Engagement & Logistics Specialist

Personal Assistant / House Manager

Procurement & Operations Assistant

Contact Centre Operations Manager

Quality Control Analyst

Allocator

Customer Service Advisor - FTC

Junior Assembly Technician

Product Executive (Maternity Cover 12 months fixed-term)

Vending Services Manager - Heathrow

Brand Manager

Technical Product Support Specialist (Smart Home & AV)

Quality Auditor

Business Analysts — All Levels - UK Wide

I want to receive the latest job alerts for product support in farnham common, bkm

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