Service manager Work, Jobs in Ferryhill, Dur (with Salaries)

Contract Manager
DFP Services Ltd —Durham
- Up to £42,000 a year
- Overtime
- Computer literacy
- Contracts
- Computer skills
- Free parking
Quick apply
Shop Manager
Farmfoods —Spennymoor
- £34,262.76 - £39,889.20 a year
- Weekend availability
- Customer service
- Training & development
- Retail management
- Annual leave
- Employee discount
Quick apply
7d
Operations Manager
Demeter Limited —Sedgefield
- £40,000 - £43,000 a year
- Full-time
- Inventory control
- Customer service
- Analysis skills
- Free parking
Quick apply
7d
Responsible Individual
Duty of Care Limited —Staindrop
- £250 - £500 a day
- Part-time
- Team management
- In-person
- Leadership
- Free parking
Quick apply
4d
Courier Manager
William Smith Group 1832 —Barnard Castle
- £38,000 - £47,000 a year
- Full-time
- Continuous improvement
- Organisational skills
- In-person
- Free parking
- Employee assistance programme
Quick apply
Depot Transport Supervisor
FlooringSuperstore.com —Durham
- £37,000 - £41,000 a year
- Full-time
- Computer literacy
- Forklift
- Computer skills
- Free parking
- Store discount
Quick apply
9d
Metering Service Delivery Manager
Wave Utilities —Durham
- From £50,182 a year
- Full-time
- Hybrid work
- Customer service
- Continuous improvement
- Team management
- Free parking
- Employee assistance programme
Quick apply
7d
Livin Futures Adviser
Livin Housing —Spennymoor
- £36,679.24 - £39,019.90 a year
- Full-time
- Customer service
2d
Customer Experience Advisor
FlooringSuperstore.com —Bishop Auckland
- £13 an hour
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Organisational skills
- Free parking
- Store discount
Quick apply
10d
Store Manager
FlooringSuperstore.com —Bishop Auckland
- Up to £46,000 a year
- Weekend availability
- Sales
- Customer service
- In-person
- Free parking
- Employee discount
Quick apply
12d
Safer Neighbourhoods Manager
believe housing —Bishop Auckland
- £62,942 a year
- Hybrid work
- Annual leave
10d
Senior Young Dads Worker - Sunderland
Inspired Human Resources Ltd —Sunderland
- £30,321 a year
- Full-time
- Hybrid work
- Experience working with children
- Mentoring
- IT
- Annual leave
Quick apply
12d
SPAR Kelloe - Supervisor
James Hall & Co Ltd —Kelloe
- Part-time
- Customer service
- Retail management
- Employee discount
- Life insurance
Quick apply
Senior Young Dads Worker - Tees Valley
Inspired Human Resources Ltd —Middlesbrough
- £30,321 a year
- Full-time
- Hybrid work
- Experience working with children
- Mentoring
- IT
- Annual leave
Quick apply
12d
Area Support Manager - North East
Dine Contract Catering —Newton Aycliffe
- Up to £34,000 a year
- Hospitality
- Culinary experience
- Continuous improvement
5d
Customer Success Manager
Finnmark Limited —Spennymoor
- From £35,000 a year
- Full-time
- CRM software
- Presentation skills
- Continuous improvement
- Free parking
- Annual leave
Quick apply
3d
SPAR Willington - Assistant Store Manager
James Hall & Co Ltd —Willington
- Full-time
- Customer service
- Supervising experience
- Conflict management
- Employee discount
- Life insurance
Quick apply
Maintenance & Repairs Co-ordinator
JH Mechanical and Electrical Services Limited —Thornaby on Tees
- £28,000 - £33,000 a year
- Full-time
- CRM software
- In-person
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
14d
Finance/Operations Manager– Floor Cleaning Machines
GT Cleaning Machines LTD —Durham
- Up to £40,000 a year
- Full-time
- Financial services
- In-person
- Accounting
Quick apply
2d
Estates Manager
Bishop Chadwick Catholic Education Trust —Houghton le Spring
- £60,000 a year
- Continuous improvement
- School

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Contract Manager

DFP Services Ltd -
Durham

Quick apply

Job details

Permanent | Full-time
Up to £42,000 a year

Benefits

Free parking

Qualifications

Contract management
Driving Licence
Report writing
Client engagement
Computer literacy
Profit & loss
Customer relationship management
Relationship management
Contracts
Computer skills
Customer support
Customer interaction
Leadership
Communication skills
Contract administration

Full job description

The Role

A Contract Manager role is implemented to improve service delivery to customers and develop the contracts in which they are assigned. This role requires you to not only look at the day to day but ensure that the development of the contract is hitting the highest potential outcome for the business. Assisting with not only service delivery but ensuring customer expectations are being met. You need to have a full understanding of all contractual requirements and be able to ensure these are delivered

The Responsibilities
As our Contract Manager, you’ll be responsible for:

Manage and oversee the delivery of multiple maintenance contracts, ensuring they align with contract KPIs and contract SLAs
Attend, hold and encourage contract weekly/monthly meetings as per contractual requirements and offer other services and assistance to the customer in other areas of their business as required
Work closely with Regions to plan and coordinate direct resource and resolve any issues or failures with the highest of communication to the customer directly
Coordinate any sub-contract resource and any return work follow ups
Serve as a single point of contact for customers aiding building a strong working relationship
Produce and submit contractual reports to customers as required and highlight any repeat issues or trends
Create and deliver condition reports and potential opportunities for upgrades
Ensuring the details of the contract are fully understood
Bonus scheme for achieving KPI targets

The Person
This ideal person who’ll thrive in this role:

Excellent communication skills.
Strong Health and Safety awareness.
Have high levels of IT literacy.
Strong Contract Management experience
Financially aware and understanding of P&L
Commercially aware to build and expand customer relations.
Hold industry qualifications.

The Essential Criteria

Experience in in services we delivery (preferred not essential)
Experience in management or leadership role.
Management Qualifications or equivalent
Full UK Driving License
Enhanced DBS clearance.

The Hours

Working hours are 8am-16.30pm Monday - Friday standard with overtime expected to be carried out where applicable due to the nature of the role.
Office based role with site visits required where applicable.
33 Days holiday including bank holiday

The Benefits

Free parking
On-site gym
Weekly pay
Long service incentives
Training opportunities
Free eye test vouchers
Company mobile provided
Company laptop provided
Competitive bonus

Job Types: Full-time, Permanent

Pay: Up to £42,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

service manager jobs in ferryhill, dur

Contract Manager

Shop Manager

Operations Manager

Responsible Individual

Courier Manager

Depot Transport Supervisor

Metering Service Delivery Manager

Livin Futures Adviser

Customer Experience Advisor

Store Manager

Safer Neighbourhoods Manager

Senior Young Dads Worker - Sunderland

SPAR Kelloe - Supervisor

Senior Young Dads Worker - Tees Valley

Area Support Manager - North East

Customer Success Manager

SPAR Willington - Assistant Store Manager

Maintenance & Repairs Co-ordinator

Finance/Operations Manager– Floor Cleaning Machines

Estates Manager

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