Customer experience specialist Work, Jobs in Fulwood, Lan (with Salaries)

Customer Operations Administrator
PurelyPowered Ltd —Preston
- £24,420 - £31,000 a year
- Part-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
1d
Head of Customer Experience
English Speaking Board (International) Ltd. —Ormskirk
- £45,000 - £57,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- English
- Work from home
- Sick pay
Quick apply
Customer Assistant (Specialist)
Booths —Fulwood
- £10.30 - £12.80 an hour
- Overtime
5d
Debt adviser and Web chatter
Citizens Advice Lancashire West —Leyland
- £25,049.60 - £26,141.40 an hour
- Full-time
- Customer service
- Analysis skills
- Organisational skills
- Free parking
Quick apply
1d
Administrator
Sandstone Care Group —Much Hoole
- £15 an hour
- 8 hour shift
- Customer service
- Administrative experience
- Human resources
- Employee discount
- Referral programme
Drainage operative
Monks Contractors Ltd —Blackburn
- £30,000 - £50,000 a year
- Nights as needed
- Driving
- In-person
Quick apply
Sales Development Representative - Renewals & Retention
BES Group —Preston
- Up to £30,000 a year
- Full-time
- CRM software
- Presentation skills
- Organisational skills
- Annual leave
- Employee assistance programme
Working Site Supervisor & Project Coordinator
Envirolawn Ltd —Southport
- From £35,000 a year
- Full-time
- Civil engineering
- Microsoft Office
- Project management
- Annual leave
Quick apply
6d
Sales Consultant
dnata —Preston
- Sales
- Computer literacy
- Microsoft Office
- Free parking
- Annual leave
5d
Environmental Advisor
M Group —Preston
- Overtime
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Sales Consultant - Toyota
Vantage Motor Group —Preston
- £23,500.00 - £24,541.10 a year
- Full-time
- Sales
- Annual leave
- Employee discount
Compliance Information Specialist - HVAC
OnwardHomes —Accrington
- £40,650 a year
- Call to connect
- Microsoft Word
- Microsoft Excel
- Organisational skills
- Annual leave
- Employee discount
12d
Internal Sales
Rubix —Preston
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Sales
Customer Assistant
Lidl —Manchester
- £13.45 - £14.45 an hour
- Part-time
- Customer service
- Bakery
- Store discount
- Employee discount
8d
AI & Process Transformation Specialist
Places for People —Preston
- £40,000 a year
- Hybrid work
- Microsoft Excel
- Analysis skills
- Presentation skills
- Employee discount
- Flexible schedule
8d
Data Engineer
BAE Systems —Preston
- £55,000 a year
- Hybrid work
- SQL
- Continuous improvement
Business Performance Analyst
Optimum RX Lens Specialists —Morecambe
- £35,000 a year
- Full-time
- Microsoft Excel
- ERP systems
- Data analysis skills
- Health & wellbeing programme
- Employee discount
Quick apply
5d
Planner/Scheduler
Bid Group ltd —Bolton
- From £12.75 an hour
- Full-time
- Maintenance
- Microsoft Office
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
Subscriptions Specialist
Scorpion Automotive —Chorley
- £28,000 a year
- Full-time
- Sales
- Customer service
- Communication skills
- Free parking
- Employee discount
Quick apply
1d
Business Support & Commercial Coordinator
Parsch UK —Chorley
- £15,190 - £17,722 a year
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Social media management
- Free parking
- Health & wellbeing programme
Quick apply
2d

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customer experience specialist jobs near fulwood, lan

Customer Operations Administrator

PurelyPowered Ltd
Preston

Quick apply

Job details

Part-time
£24,420 - £31,000 a year
1 day ago

Qualifications

Customer service
Renewable energy
Microsoft Office
Administrative experience
Computer skills
Phone etiquette
Communication skills

Full job description

About PurelyPowered

PurelyPowered is a fast-growing renewable energy company specialising in high-quality residential solar PV, battery storage and air conditioning installations. We pride ourselves on honest advice, exceptional customer service and a straightforward, pressure-free sales process.

As our business continues to grow, we're looking for a friendly, organised and proactive Customer & Operations Administrator to become the first point of contact for our customers and support the day-to-day running of the business.

This is an exciting opportunity to join a growing company where your role will evolve alongside the business, with genuine opportunities for increased responsibility and career progression.

The Role

The purpose of this role is simple: keep our customers informed, our operations organised and free up our Managing Director to spend more time helping customers and growing the business.

You'll become the first voice our customers hear, helping create an outstanding first impression while ensuring every enquiry is handled professionally, efficiently and with genuine care.

We're looking for someone who enjoys speaking with people, is highly organised and can confidently manage multiple tasks while working independently.

Key ResponsibilitiesCustomer Enquiries

Answer incoming telephone calls professionally and confidently.
Respond to customer emails promptly.
Book technical home surveys into the company diary.
Provide reassurance and guidance to prospective customers without using high pressure sales techniques.
Ensure all new enquiries receive a prompt response, ideally within 10 minutes during working hours.

Sales Administration

Send survey confirmations and appointment reminders.
Follow up outstanding quotations and proposals.
Keep accurate customer records.
Liaise with customers throughout their journey and answer general enquiries.

Operations Support

Arrange scaffold bookings.
Coordinate installation dates with customers and installation teams.
Assist with scheduling and diary management.
Ensure customers remain informed throughout every stage of their project.

Compliance & Documentation

Complete and submit various technical and administrative documents (full training provided).
Prepare and organise customer paperwork.
Maintain organised digital records and documentation.

Software You'll Use

Google Workspace
Gmail
Google Calendar
Google Sheets
Microsoft Office

Full training will be provided on any specialist software and documentation required.

We're Looking For -

Essential

Friendly, approachable and professional.
Confident speaking with customers over the phone.
Excellent written communication skills.
Highly organised with strong attention to detail.
Able to prioritise workload and manage multiple tasks.
Comfortable working independently and making routine decisions.
Previous administrative experience.
Excellent computer skills.

Desirable

Experience within the electrical, construction or renewable energy industry.
Previous customer service experience.
Experience within the solar industry (highly desirable but not essential).

Working Hours

Approximately 25–30 hours per week initially.
Hours can be flexible and arranged around school hours where appropriate.
Hybrid working to begin with.
Transition to a predominantly remote role during the early stages.
Long-term vision to become office based as the business continues to expand over the next 10–12 months.
Opportunity to progress into a full-time (40-hour) position as the company grows.

What Success Looks Like

Within the first six months you will:

Ensure every new enquiry is contacted within 10 minutes during working hours wherever possible.
Keep customers updated throughout every stage of their project.
Maintain organised customer records and schedules.
Reduce administrative workload so the Managing Director can focus primarily on customer surveys and business growth.
Help deliver an exceptional customer experience that generates positive reviews and referrals.

Why Join PurelyPowered?

You'll be joining a small but ambitious company at an exciting stage of growth.

Rather than becoming another number in a large organisation, you'll have the opportunity to make a genuine impact on how the business operates. Your ideas will be welcomed, your responsibilities will grow over time, and you'll play an important role in helping build one of the region's leading renewable energy companies.

If you're organised, enjoy helping people and take pride in delivering exceptional customer service, we'd love to hear from you.

Pay: £24,420.00-£31,000.00 per year

Work Location: Hybrid remote in Preston (Lancashire, North West Region)

Quick apply

Refine Your Search

customer experience specialist jobs in fulwood, lan

Customer Operations Administrator

Head of Customer Experience

Customer Assistant (Specialist)

Debt adviser and Web chatter

Administrator

Drainage operative

Sales Development Representative - Renewals & Retention

Working Site Supervisor & Project Coordinator

Sales Consultant

Environmental Advisor

Sales Consultant - Toyota

Compliance Information Specialist - HVAC

Internal Sales

Customer Assistant

AI & Process Transformation Specialist

Data Engineer

Business Performance Analyst

Planner/Scheduler

Subscriptions Specialist

Business Support & Commercial Coordinator

I want to receive the latest job alerts for customer experience specialist in fulwood, lan

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